
Nissan of Downtown L.A.
Los Angeles, CA
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I always have a good experience with the service advisor Samuel. He does good job at thoroughly explaining things. There are a couple things I usually have questions about as a first time car owner and he Samuel. He does good job at thoroughly explaining things. There are a couple things I usually have questions about as a first time car owner and he explains them without hesitation and makes sure my car is in good hands. More
Fantastic service. Very personable service reps. Ace and Helen in particular are very personable and highly recommend doing business with them. I took my car in to get serviced and was provided feasible opt Helen in particular are very personable and highly recommend doing business with them. I took my car in to get serviced and was provided feasible options without feeling forced or pressured. More
The dealer was very friendly and detailed in his explanation of how everything worked. I left with a newer model vehicle, and for a decent rate. explanation of how everything worked. I left with a newer model vehicle, and for a decent rate. More
I appreciate complimentary oil change, but I also requested checking because car horn battery lower sounding..but I was told that couldn't be checked requested checking because car horn battery lower sounding..but I was told that couldn't be checked More
Helen is super friendly excellent worker I was very helpful for my service thank you Nissan of downtown LA and yes I would do service again helpful for my service thank you Nissan of downtown LA and yes I would do service again More
After the holidays, and especially in a pandemic, money is tight and servicing your car isn’t exactly the first thing people want to spend money on. That said, neither is getting the news that your car nee is tight and servicing your car isn’t exactly the first thing people want to spend money on. That said, neither is getting the news that your car needs a couple of expensive parts. Ace delivers the news in an empathetic manner and he reassures you that any recommendations are necessary and even tells you if certain things can wait a little longer and even invites you to secure a second opinion to confirm any diagnosis or recommendation from him and his team of skilled technicians. I trust that my Versa is in good hands with Ace and I will continue to bring it here to be serviced. More
Helen V. Was so helpful. She made me feel like I was back home in Texas getting my truck serviced. Very professional and kind. Thank you very much for your help! home in Texas getting my truck serviced. Very professional and kind. Thank you very much for your help! More
They got me financed when nobody else could, I took home my car which I needed after my 2019 Altima was totaled a couple of weeks earlier. Thank you so much my car which I needed after my 2019 Altima was totaled a couple of weeks earlier. Thank you so much More
My experience at the service department has been quite exceptional so far. Every single personnel at the department has been very professional on all my needs since the first time I bought the first car. exceptional so far. Every single personnel at the department has been very professional on all my needs since the first time I bought the first car. More