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Nissan of Downtown L.A.

Los Angeles, CA

4.8
876 Reviews

635 W. Washington Blvd, Figueroa

Los Angeles, CA

90015

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Showing 876 reviews

March 19, 2020

Ask for Edi I had a terrible experience at Nissan Gardena and went to DTLA with low hopes, but Edi was fantastic, upfront, informative, helpful, everything you wo More

by NICKY.OBYRNE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Edi Gaser
Mar 23, 2020 -

Nissan of Downtown L.A. responded

Hi Nicky, Thank you for this stellar review! Edi and all our service advisors are trained to provide our guests with professionalism and make you feel at home! We truly appreciate your business! Regards, Virginia Gutierrez Owner Loyalty Manager vgutierrez@dtlamotors.com

March 18, 2020

Rate 10 Nissan of Downtown LA has earned its reputation for providing friendly and excellent service to its customers. I always feel welcomed when visiting fo More

by OSCARS.89
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Helen Villafranca
Mar 23, 2020 -

Nissan of Downtown L.A. responded

Hi Oscar, We love having you as a part of our family and we are even happier to hear that we always give you a 5-star visit! We appreciate you letting us know how we're doing and we hope to see you again. Regards, Virginia Gutierrez Owner Loyalty Manager vgutierrez@dtlamotors.com

March 09, 2020

Recall Amazing experience, I was in and out in less than 30 minutes when dropped off. Took a couple hours to fix and an Uber was sent to pick me up. I was ag More

by kim
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ace Games
Mar 09, 2020 -

Nissan of Downtown L.A. responded

Hi Kim, We're happy to see our team got you in and out in no time and you left satisfied. Hope your vehicle's running just like new. Regards, Virginia Gutierrez Owner Loyalty Manager vgutierrez@dtlamotors.com

March 04, 2020

Excellent Services Nissan of Downtown L.A. Service is very professional services, fast, and good price. Ace Games who is service advisor is honest and loyal. I will be More

by Artexpr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ace Games
Mar 04, 2020 -

Nissan of Downtown L.A. responded

hank you for stopping by Nissan of DTLA and sharing your experience with us! We're pleased that Ace took such good care of you and made your experience so quick and painless! It's moments like these that make us so proud. Regards, Virginia Gutierrez Owner Loyalty Manager vgutierrez@dtlamotors.com

March 03, 2020

I will recommend this dealership for friendly service attention to detail and promt service. While you wait the reception area is convenient, before you know it your car is ready and good to go. More

by NDEMEDE
Recommend Dealer
Yes
Employees Worked With
David , Dennis Zaragoza
Mar 04, 2020 -

Nissan of Downtown L.A. responded

We couldn't be more grateful that you took the time to write this review about your last visit with us! Learning of our customers’ satisfying experiences puts a smile on our face and we truly hope that you will visit us again in the future! Regards, Virginia Gutierrez Owner Loyalty Manager vgutierrez@dtlamotors.com

March 02, 2020

Service I took my car for service like always Dennis Zaragoza gives me the best customer service always explain detail by detail and reviews the service requi More

by JHERNANDEZ262
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dennis Zaragoza
Mar 02, 2020 -

Nissan of Downtown L.A. responded

Thank you for both this review and your business. Dennis is an outstanding asset to us here and always makes sure our customers go home happy. We are committed to customer satisfaction and greatly appreciate your opinion. We hope to see you again soon! Regards, Virginia Gutierrez Owner Loyalty Manager vgutierrez@dtlamotors.com

March 02, 2020

Clean place, fast service, lovely place! David is most helpful and the service is no issue with the lovely lobby and refreshments. After everything was handled, my car was given to me faster than I could More

by Isaiah Santos
Recommend Dealer
Yes
Employees Worked With
David, Richard Cabrera, Ernesto Flores, Ace Games
Mar 02, 2020 -

Nissan of Downtown L.A. responded

Hi Isaiah, It's a great pleasure to see you've received a great experience and you enjoy the amenities we offer our valued customers. Thank you for taking the time to leave this review and we'll see you at your next service visit. Regards, Virginia Gutierrez Owner Loyalty Manager vgutierrez@dtlamotors.com

February 28, 2020

Love My New Car! I just got the 2020 Sentra SR with Premium Package and I love it. My salesman, Edi Gaser, made the whole experience great and I really appreciate all More

by CLAYVOZZELLA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Edi Gaser
Feb 28, 2020 -

Nissan of Downtown L.A. responded

Hi Clay, Congrats on your new 2020 Sentra SR, and thank you for sharing your awesome experience! We're so glad to hear that Edi took excellent care of you. Hope all is well and hope to work with you again soon. Regards, Virginia Gutierrez Owner Loyalty Manager vgutierrez@dtlamotors.com

February 24, 2020

Dennis Z., thank you for all your help! Really appreciate the extra steps and time you take in every visit to make sure I'm all set for the road. You go beyond what is required and definitely deliver white g More

by Alicia Zacamitzin
Recommend Dealer
Yes
Employees Worked With
Dennis Zaragoza
Feb 25, 2020 -

Nissan of Downtown L.A. responded

Hi Alicia, We can't tell you how nice it feels to hear that Dennis went above and beyond to make sure your experience at Nissan of DTLA was a memorable one. Feel free to call or stop by if there is anything else we can do for you. Take care! Regards, Virginia Gutierrez Owner Loyalty Manager vgutierrez@dtlamotors.com

February 24, 2020

Jeanette is the greatest , always come here because she always helps. Me and gets things done never have a problem everyone there is super helpful More

by MVAZQUEZ524
Recommend Dealer
Yes
Employees Worked With
Jeanette Gonzalez
Feb 25, 2020 -

Nissan of Downtown L.A. responded

We're pleased that Jeanette took such good care of you and made your experience so quick and painless! It's moments like these that make us so proud. Regards, Virginia Gutierrez Owner Loyalty Manager vgutierrez@dtlamotors.com

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