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Nissan of Downtown L.A.

Los Angeles, CA

4.9
1,030 Reviews

635 W. Washington Blvd,

Los Angeles, CA

90015

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Showing 1,030 reviews

December 30, 2020

David Mares was Very nice and polite. Job was done fast. The only thing is waiting to get your car takes a lot longer than anything else. More

by YVONNEVALENZUELA1977
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Mares
Jan 04, 2021 -

Nissan of Downtown L.A. responded

We are proud of David and his efforts to get you in and out as soon as possible! We hope to see you soon! Regards, Sam Eskandary General Sales Manager SamEskandary@dtlamotors.com

December 28, 2020

My experience at the service department has been quite exceptional so far. Every single personnel at the department has been very professional on all my needs since the first time I bought the first car. More

by ELCHIVAS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ernesto Flores, Helen Villafranca
Dec 30, 2020 -

Nissan of Downtown L.A. responded

We are happy to hear that you were impressed with our service! Thank you so much for choosing us and we look forward to working with you again! Take care! Regards, Sam Eskandary General Sales Manager SamEskandary@dtlamotors.com

December 26, 2020

Helen makes everything ok. I would be lost without her. She offers old time customer service, the kind you can trust. My car has only been to this dealership. I hope it continues the good work and maintain More

by mmaybank
Recommend Dealer
Yes
Employees Worked With
Helen Villafranca
Dec 26, 2020 -

Nissan of Downtown L.A. responded

We strive to provide our customers with an experience they can't receive anywhere else and we're so proud that Helen always provides just that to you. We look forward to working with you again! Regards, Sam Eskandary General Sales Manager SamEskandary@dtlamotors.com

December 21, 2020

Dtla Nissan is a wonderful dealership very professional and they always do a great job on my 370z. Ace Games always takes care of me and I recommend anyone with a Nissan to visit this dealership. More

by KEVINJC4U
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ace Games
Dec 22, 2020 -

Nissan of Downtown L.A. responded

We are ecstatic to hear that you always have an enjoyable experience here! We look forward to working with you for many more years to come! Regards, Sam Eskandary General Sales Manager SamEskandary@dtlamotors.com

December 21, 2020

I came for my 35,000 mileage maintenance. I had a good experience and Ace was very professional. It took a little bit longer than expected. Thanks More

by BUNNARYLY21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ace Games
Dec 22, 2020 -

Nissan of Downtown L.A. responded

We couldn't be happier to see that Ace went above and beyond to provide you with a 5-star experience. We hope to see you again! Regards, Sam Eskandary General Sales Manager SamEskandary@dtlamotors.com

December 18, 2020

Everything allways perfect. we got what we are looking for my wife. Second purchase , we love Nissan cars . Definitely coming back for the third sport car. More

by Pedro Apoloni
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Javier
Dec 18, 2020 -

Nissan of Downtown L.A. responded

Hi Pedro, it gives us great pride to hear that you constantly receive the service you deserve! Thank you so much for your loyalty and we look forward to seeing you both again! Regards, Sam Eskandary General Sales Manager SamEskandary@dtlamotors.com

December 16, 2020

They were really helpfull and explian everything they were fast and very helpfull very happy woth there service i would reccomened them to my family More

by SALAZAR73SILVIA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rafael Arriaza, Richard Cabrera, Ernesto Flores, Ace Games, Desiree Garcia, Joe Moran, Lance Sobczak, Edson Velasco, Helen Villafranca, Celso Zambrano
Dec 16, 2020 -

Nissan of Downtown L.A. responded

It's a pleasure to hear that you had a quick and easy visit with us! Thank you for your feedback and we hope to see you again! Regards, Sam Eskandary General Sales Manager SamEskandary@dtlamotors.com

December 15, 2020

Ace Games is the MVP! He’s the best and so knowledgeable, punctual and professional! He really understands how to prioritize service and explaining what work needs to be done for the safety of your car perfo More

by MELISSA.S.CHENG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ace Games
Dec 16, 2020 -

Nissan of Downtown L.A. responded

Ace is awesome and it's no surprise that he went the extra mile to make sure you enjoyed your visit with us! We look forward to working with you again! Regards, Sam Eskandary General Sales Manager SamEskandary@dtlamotors.com

December 10, 2020

I was there from 9:30 to 1:30pm it took so long then when i finally got my car a tow truck was blocking the exit so that was another 10 minutes i had to go find someone Every time i wanted an update the guy More

by SALAMANDERFACEGOD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
N/a
Dec 10, 2020 -

Nissan of Downtown L.A. responded

We understand your time is valuable and we're disappointed services took longer than expected. We'll be addressing this with our service team and making sure services are completed in a more timely manner. Should you like to discuss your recent visit further, please feel free to contact me. Regards, Sam Eskandary General Sales Manager SamEskandary@dtlamotors.com

December 10, 2020

I really enjoyed my experience and a bigg thank you to George for making it happen... I just love my new car .. Merry Christmas and Happy New year More

by jnnfrbrown32
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Md Rahman
Dec 10, 2020 -

Nissan of Downtown L.A. responded

We are pleased to hear that you received nothing but the best here with George and we're happy that you went home happy! Congrats on your new car! Regards, Sam Eskandary General Sales Manager SamEskandary@dtlamotors.com

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