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Nissan of Downtown L.A.

Los Angeles, CA

Overview
Reviews
4.9
1,020 Reviews
Call Dealership (213) 477-7361

635 W. Washington Blvd,

Los Angeles, CA

90015

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Showing 1,020 reviews

April 23, 2025

It's reliable and straight forward, there was no hassle and pretty quick once it was done More

by WilliamJA29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lance Sobczak, Alan Muniz, Gabriel Perez, Fabian Rivera, Helen Villafranca, David Mares, Victor Arias, Sandy Cordero, Osvaldo Orozco
Report | Print
Apr 24, 2025 -

Nissan of Downtown L.A. responded

We love to hear it! Your trust in our service team at Nissan of Downtown LA is appreciated, and we're here if you need anything else!

April 21, 2025

The check-in process was quick. The pickup process was excellent too, the Service Representative explained the items that are good vs. the items that needs attention. I was impre More

by Hernandez27m@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan Muniz, David Mares
Report | Print
Apr 21, 2025 -

Nissan of Downtown L.A. responded

Thank you for sharing your experience with us! It's wonderful that our team at Nissan of Downtown LA provided prompt and excellent service. We appreciate your feedback and look forward to serving you again in the future!

April 21, 2025

I would like to thank the service Rep Litzy. She is very helpful and very knowledgeable. More

by sandj.harper11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Litzy C.
Report | Print
Apr 22, 2025 -

Nissan of Downtown L.A. responded

We'll pass this along to her! Thanks for taking the time to leave us a five-star review!

April 17, 2025

Service was excellent and they wiped the outside of my car off. Birds attacked my car that morning, so I was grateful they saved me a trip to the car wash that day. More

by ebonyebee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sandy Cordero
Report | Print
Apr 17, 2025 -

Nissan of Downtown L.A. responded

We're delighted to know our team at Nissan of Downtown LA could help out with your car and provide excellent service. Thanks for sharing your experience!

April 14, 2025

After move to big space with perfect customer services. . highly recomand for someone!! Thanks a lot More

by xiwang007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sandy Cordero
Report | Print
Apr 15, 2025 -

Nissan of Downtown L.A. responded

We appreciate the recommendation! Thanks for being a valued customer at Nissan of Downtown LA; we're glad you enjoyed our new space!

April 13, 2025

Great service advisor repaired a tire for at no charge and had the car washed just long wait time More

by vjday2352
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sandy Cordero
Report | Print
Apr 14, 2025 -

Nissan of Downtown L.A. responded

It was our pleasure to assist you at Nissan of Downtown LA! Thanks for the five stars, and we appreciate your patience.

April 12, 2025

It’s a good service but the waiting time it’s too long I’m thinking to go somewhere else next time More

by javilopez_73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sandy Cordero
Report | Print
Apr 14, 2025 -

Nissan of Downtown L.A. responded

Hello, we apologize for the extended wait times. The team strives to complete service appointments as efficiently as possible; however, sometimes variables out of our control may affect timelines. If you have any further concerns or questions, I'd be happy to speak with you personally, thank you. Lance Sobczak - Service Director - 213-927-7421

April 09, 2025

Nice dealer I like it 👍 I always buy over there is my 4 car and I love it More

by Rubi Mejorada
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabriel Perez, Angel Guzman, Edi Gaser, Pamela Mendoza, Javier Valencia, Ray Vakili
Report | Print
Apr 09, 2025 -

Nissan of Downtown L.A. responded

Your loyalty means the world to us, Rubi! Thanks for being a valued customer at Nissan of Downtown LA!

April 08, 2025

Litzy was awesome. She explained everything very clearly and was very helpful in taking care of my needs. She was knowledgeable, friendly, and good at her job. She made More

by Journey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Litzy Carranza
Report | Print
Apr 09, 2025 -

Nissan of Downtown L.A. responded

Thanks for sharing how Litzy provided such excellent service at Nissan of Downtown LA! It's great to know she was clear, helpful, and efficient in handling your car's needs. Until next time, safe travels and take care!

April 08, 2025

Servicio excelente todo muy rápido qede muy satisfecho con el servicio muchas gracias lo recomiendo More

by Galloclaudioacevedo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Helen Villafranca
Report | Print
Apr 09, 2025 -

Nissan of Downtown L.A. responded

Su recomendación es muy importante para nosotros en Nissan of Downtown LA. ¡Gracias por ser un cliente valioso!

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