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Nissan of Downtown L.A.

Los Angeles, CA

4.9
1,038 Reviews

635 W. Washington Blvd,

Los Angeles, CA

90015

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Showing 1,038 reviews

June 03, 2025

Very efficient and exceptional customer service provided. Amazing dealership with friendly staff, will definitely return. I will definitely recommend to friends More

by Preetika1986
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lance Sobczak, Alan Muniz, Gabriel Perez, Fabian Rivera, Helen Villafranca, David Mares, Sandy Cordero, Osvaldo Orozco
Jun 03, 2025 -

Nissan of Downtown L.A. responded

Thanks for sharing your positive experience with our team at Nissan of Downtown LA! We appreciate the recommendation and look forward to welcoming you back in the future.

June 03, 2025

Ozzy and Helen were very attentive and transparent. Appreciate the excellent service. Will be coming back for all my car service needs. More

by juanccortes2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Helen Villafranca, Osvaldo Orozco
Jun 03, 2025 -

Nissan of Downtown L.A. responded

Ozzy and Helen work hard to provide attentive and transparent service at Nissan of Downtown LA. Thank you for your kind words, and we look forward to assisting with all your future car service needs!

June 01, 2025

I had a terrible experience with Nissan of Downtown LA. I feel completely deceived. The dealership made a misleading contract in which, due to their own error, they listed the wrong model of the truck I pu More

by Jmlepe
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
José Escobar
Jun 03, 2025 -

Nissan of Downtown L.A. responded

Hi JM, I'm truly sorry about your frustrating and unprofessional experience. This is not what we strive for at all, and I'd like the chance to speak with you about this in more detail. Please reach out to me at your earliest convenience, thank you. Frank Pestano - General Manager - frankpestano@dtlamotors.com

Jun 06, 2025 -

Jmlepe responded

Ey Frank You left a comment offering to hear me out, but I emailed you a few days ago and still haven’t received any response.

June 01, 2025

I had a great experience. Everything was a quick and smooth process. Would definetly recommend. More

by guerram421
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fabian Rivera
Jun 02, 2025 -

Nissan of Downtown L.A. responded

Your recommendation means a lot to us! Thanks for trusting the Nissan of Downtown LA team.

June 01, 2025

Estoy satisfecho me atienden muy bien dan muy buen servicio me lavan el vehículo todo excelente More

by erpc19731@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sandy Cordero
Jun 02, 2025 -

Nissan of Downtown L.A. responded

¡Nos alegra tenerte en la familia Nissan of Downtown LA! Gracias por tu reseña de 5 estrellas.

May 29, 2025

Ozzy is my mechanic, he did such a great job on my regular routine service. I will be back in the next three months I used to go to get his services in Carson, but he has been such a great representat More

by Kalani
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Osvaldo Orozco
May 29, 2025 -

Nissan of Downtown L.A. responded

It's wonderful to hear that Ozzy has made such a positive impact on your experience with Nissan of Downtown LA, Kalani! It's great that you trust him for your car's routine care, and we appreciate the effort you make to visit us. See you again soon!

May 28, 2025

Straight forward on time reliable fast service. would recommend to friends and family.will come back again. More

by humbertog90812
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Mares
May 28, 2025 -

Nissan of Downtown L.A. responded

Thank you for sharing your positive experience with Nissan of Downtown LA! We're glad our service met your expectations and appreciate the recommendation. Looking forward to seeing you again soon!

May 24, 2025

This place is awesome especially the person who attend me. The service is great. HELEN is the person that I work with. I mean work on my car. She is lovely great attitude and will recommend everyone at th More

by quinonesjose69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Helen Villafranca
May 27, 2025 -

Nissan of Downtown L.A. responded

We're glad Helen provided you with such a positive experience at Nissan of Downtown LA! Thank you for recommending our team, and we look forward to assisting you again in the future.

May 24, 2025

They are friendly courteous and knowledgeable. Fast service in repairs and sales and good in and out experience. More

by yesybamcor
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edi Gaser, Richard Cabrera, Sandy Cordero, Osvaldo Orozco
May 27, 2025 -

Nissan of Downtown L.A. responded

Thank you for sharing your positive experience with us at Nissan of Downtown LA! We're glad our team provided friendly and efficient service. We look forward to seeing you again in the future!

May 22, 2025

Friendly, Professional staff, excellent service and the free coffee is delicious. Highly satisfied with my experience. Thank you More

by vgonzalez993
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Helen Villafranca, Sandy Cordero
May 22, 2025 -

Nissan of Downtown L.A. responded

It makes our day knowing you enjoyed the friendly and professional service, as well as our delicious coffee at Nissan of Downtown LA! Thank you for sharing your satisfaction with us. We look forward to welcoming you back in the future!