Nissan of Downtown L.A.

During a pandemic and wildfire season in Southern California the last thing on some drivers’ minds would be servicing their car. Ace makes the entire process seamless and gives you the peace-of-mind California the last thing on some drivers’ minds would be servicing their car. Ace makes the entire process seamless and gives you the peace-of-mind that you aren’t spending a single dollar more than you need. I brought in my 2016 Versa for new brakes and was quoted a certain price. After inspecting the car Ace called me to tell me my rear drum brakes had plenty of life left and my front rotors only needed to be machined to smooth them out as they had plenty of thickness left in them. This saved me $200. Some service advisors would have taken that situation to their advantage to make a little more money but Ace, in his own words, treats every customer’s car as if it was his own. This is why I will continue to bring my car to Nissan of Downtown Los Angeles and recommend it to other Nissan owners. More

Thank you, Edi and Jimmy, for excellent service! I appreciated you working with me and being so understanding with everything. I will refer other people to your dealership. appreciated you working with me and being so understanding with everything. I will refer other people to your dealership. More

Ace is friendly and takes care of his customers. Thank you for your great service. I felt safe and the area is sooo clean. Staff is also protected. you for your great service. I felt safe and the area is sooo clean. Staff is also protected. More

Poor Customer Service. The Financing Personnel was very rude! I do not remember her name but must be on my paperwork (name not listed below). rude! I do not remember her name but must be on my paperwork (name not listed below). More

Helen always provides great services. Is very friendly and keeps you informed about your car. Always have a great experience when I go to her. and keeps you informed about your car. Always have a great experience when I go to her. More

Thank you Isamar excelent service. I love my New car thanks for you help and your service. Gracias Isamar por tu servicio me encantó =) 10 thanks for you help and your service. Gracias Isamar por tu servicio me encantó =) 10 More

I did online reservation but time of drop off car drop off was a mess. When a mention I had has a online reservation, the rep giggle at my comment which felt disrespectful. Even after my car took an over off was a mess. When a mention I had has a online reservation, the rep giggle at my comment which felt disrespectful. Even after my car took an overnight to get a evaluation of the engine line on my dashboard when picking up the car the mess continue. It was pack with cars in no organization. Also minor sanitations in the handle during covid times in the protection of sitting inside cars and moving them around. More

I had an excellent experience at the dealership thanks to the wonderful service staff. I worked with Ace. He made me feel like I was in good hands. So happy to get my car serviced worry free. Thank you Nissi the wonderful service staff. I worked with Ace. He made me feel like I was in good hands. So happy to get my car serviced worry free. Thank you Nissian. More

I took my car for service and the staff is so friendly. The guy who helped me was very helpful and made sure to explain everything to me and answered all my questions. I will definitely be taking my car ba The guy who helped me was very helpful and made sure to explain everything to me and answered all my questions. I will definitely be taking my car back whenever it needs maintenance in the future More

The service is good, a long time for an oil service, tire rotation and change of cabin and engine air filters . Thank you for al. rotation and change of cabin and engine air filters . Thank you for al. More