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Nissan of Downtown L.A.

Los Angeles, CA

4.9
1,004 Reviews

635 W. Washington Blvd,

Los Angeles, CA

90015

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Showing 1,004 reviews

July 28, 2020

Great service respectful and helpful great deals helped me finance with no down payment and low monthly payments car is great would recommend this place to everyone I know More

by JOSECARDENAS1419
Recommend Dealer
Yes
Employees Worked With
Jaime
Jul 29, 2020 -

Nissan of Downtown L.A. responded

It's great to hear that you had a smooth visit with us! We look forward to serving you again in the future! Take care. Regards, Sam Eskandary General Sales Manager SamEskandary@dtlamotors.com

July 27, 2020

My service advisor Ace was so nice! It made the wait to be serviced worth it! It was pretty busy that day but it worked out! More

by BEENAH1
Recommend Dealer
Yes
Employees Worked With
Ace Games
Jul 28, 2020 -

Nissan of Downtown L.A. responded

We are proud to hear that Ace worked hard to get you back out on the road! We appreciate you choosing us and we can't wait to see you again! Regards, Sam Eskandary General Sales Manager SamEskandary@dtlamotors.com

July 27, 2020

Great Service!!!! So far as far as service goes it has been quite an excellent experience when I have taken my car in for service. The personnel at the service departm More

by ELCHIVAS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ace Games
Jul 28, 2020 -

Nissan of Downtown L.A. responded

It's wonderful to hear that you had a positive service visit with us! Thank you for choosing us and we look forward to serving you again shortly. Regards, Sam Eskandary General Sales Manager SamEskandary@dtlamotors.com

July 27, 2020

Excellent customer service and my car was ready in no time! Staff were super friendly and greeted me with smiles. Felt welcomed from the moment I walked in. More

by KELLYMENDEZ96
Recommend Dealer
Yes
Employees Worked With
Helen Villafranca
Jul 28, 2020 -

Nissan of Downtown L.A. responded

It's a pleasure to hear that we got you in and out as soon as possible! Please do not hesitate to let us know if there is anything else we can help you with. Regards, Sam Eskandary General Sales Manager SamEskandary@dtlamotors.com

July 27, 2020

The service that I received was excellent. I was very please with the customer service, that I received from Downtown Nissan of Los Angeles. Thank you Mr. Ace Games and Ms. Helen Vilafranca More

by AMBAKISYEMAJALIWA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ace Games, Helen Villafranca
Jul 28, 2020 -

Nissan of Downtown L.A. responded

It gives us great pride knowing that you felt comfortable with Ace and Helen and that your visit here was an enjoyable one! Thank you for taking the time to let us know about your recent visit and we hope to see you soon. Regards, Sam Eskandary General Sales Manager SamEskandary@dtlamotors.com

July 24, 2020

They are very helpful and let you know ahead of time about things that your car will be needing and very helpful in every other aspect of questions that you need More

by AGEE5700
Recommend Dealer
Yes
Employees Worked With
David Marez
Jul 24, 2020 -

Nissan of Downtown L.A. responded

We are thrilled to see that you had a seamless visit with us! Thanks for your feedback and we can't wait to see you again! Regards, Sam Eskandary General Sales Manager SamEskandary@dtlamotors.com

July 23, 2020

Ace Games was awesome!! Had a ton of trouble regarding my warranty service for 2020 GTR with other dealerships around Los Angeles. Ace handled all my issues stress free. More

by PATRICK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ace Games
Jul 24, 2020 -

Nissan of Downtown L.A. responded

Hi Patrick, It truly makes us happy to hear that Ace was able to get your issue fixed! Please let us know if there is anything else we can help you with! Regards, Sam Eskandary General Sales Manager SamEskandary@dtlamotors.com

July 22, 2020

Service and Recalls This was my first time getting the family Nissan Leaf serviced since buying it in 2013, so it was long overdue for a check up. Car mechanics, let alon More

by amvdr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ace Games
Jul 22, 2020 -

Nissan of Downtown L.A. responded

Ace is a valued member of our team, and we're thrilled to hear he was able to take such great care of you and your Nissan! Thank you for your feedback and we look forward to seeing you soon! Regards, Sam Eskandary General Sales Manager SamEskandary@dtlamotors.com

July 22, 2020

Horrific Experience that STILL has not been solved! Horrific experience. Nothing was being solved until I involved the manager. Now 4 days after still nothing. I would not recommend this place to anyone More

by alansolares
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Andrew, Karina, Sam
Jul 23, 2020 -

Nissan of Downtown L.A. responded

Hi Alan, Please contact me at your earliest convenience so we can provide you with instructions on how to return the vehicle and we can get this resolved. Regards, Sam Eskandary General Sales Manager SamEskandary@dtlamotors.com

July 21, 2020

Excellent service just wished I could have been taken back home had to drop of car and bus it home and back to pick up car. More

by GUSTVH2001
Recommend Dealer
Yes
Employees Worked With
Ace Games
Jul 22, 2020 -

Nissan of Downtown L.A. responded

We are thrilled to hear that you had a quick and easy visit with us! Please let us know if there is anything else we can help you with! Regards, Sam Eskandary General Sales Manager SamEskandary@dtlamotors.com

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