Nissan of Downtown L.A.

I’m disappointed the associate didn’t go over damages with me. I see a new dent on my vehicle I didn’t see before. with me. I see a new dent on my vehicle I didn’t see before. More

Battery Replacement Ace is a true one of a kind service professional. He takes care of the customer just as equally as the car. Top Notch Service. Ace is a true one of a kind service professional. He takes care of the customer just as equally as the car. Top Notch Service. More

Good Service Great Service center Ace Games is very professional and attends to his customers needs.. I will always come into this services center to service my ve Great Service center Ace Games is very professional and attends to his customers needs.. I will always come into this services center to service my vehicle. Great Services More

Everything was explained calm and responsible manner. I my father and I asked many questions and there was no sense of rush. Pretty happy with the deal my father and I asked many questions and there was no sense of rush. Pretty happy with the deal More

We bought a car on Saturday and we’re told to go to lunch and we could get our car in the afternoon but possibly Monday. After not hearing anything on Monday and many calls to the dealer’s sales manager, Ge and we could get our car in the afternoon but possibly Monday. After not hearing anything on Monday and many calls to the dealer’s sales manager, George Nino, I was told that there was more than just a quick break check and I found out that they had sold us our car without having it serviced or passed its own Nissan Used Car inspection. After an apology and a promise that the car would be ready and delivered the next morning, again, the next morning I did not get a response back from the sales manager after many calls, and I was finally able to get a hold of the service department whom did everything to inform me of what was happening with the car and when it should be ready. Our sales person Javier, was great, and he came in on his day off to deliver our car late in the afternoon on Tuesday. We never heard back from George Nino, not an apology, not a clear answer, and was a complete coward. Their sales contract said that the day we signed our contract should have been the day they gave us our car. They didn’t keep their end of the bargain, and we didn’t get our car until 4 days later. This was extremely disappointing and we would never recommend this dealership to anyone. Nissan’s name is tainted by people like George Nino and the deceitful tactics that they used at this dealership. More

The service team was real and responsive. They had a clear picture of what needed to get done and the estimated time of completion. Their receptionist was great at trouble shooting issues, and had me wa clear picture of what needed to get done and the estimated time of completion. Their receptionist was great at trouble shooting issues, and had me wait as she found our issues and helped us tremendously. More

Everytime I come it takes forever for someone to check me in. They are in no hurry. Frustrating to wait for so long. So unfortunate. in. They are in no hurry. Frustrating to wait for so long. So unfortunate. More

Always love coming to this dealer, amazing and friendly staff, I always work with David in service and I highly recommend working with him, he’ll take good care of your vehicle. staff, I always work with David in service and I highly recommend working with him, he’ll take good care of your vehicle. More

Lease It was a good experience - I got the car I wanted in the price range I was budgeting for. They had the color and style of car I wanted and it was a se It was a good experience - I got the car I wanted in the price range I was budgeting for. They had the color and style of car I wanted and it was a seamless interaction. More

don spend your time and your money with them . I don't recommend this dealer at all . I purchased a truck TItan on JUN 25 2020 . the floor mat is missing ( they charged me $200 on MSRP for that). I don't recommend this dealer at all . I purchased a truck TItan on JUN 25 2020 . the floor mat is missing ( they charged me $200 on MSRP for that). The Antenna is missing . The second key of the truck is missing!!! . At the time that they tried to sell this truck to me they promised me that would give all of them to me in the next two days BUT right now in JUly 07 still they didn't and the sales manager didn't answer my text and calls !!! More