Nissan of Downtown L.A.

Ace Games is professional, superb customer service, and reliable. He is what I think of when I come to visit DTLA Nissan. Plus I love the uber service they provide instead of waiting there. reliable. He is what I think of when I come to visit DTLA Nissan. Plus I love the uber service they provide instead of waiting there. More

Service Advisor Ace Games is always great ....But the service is not always great....When you ask for something simple like put my tire pressure at 39 after a rotation I expect it....it wasn't done my ti service is not always great....When you ask for something simple like put my tire pressure at 39 after a rotation I expect it....it wasn't done my tire pressure was the same when I rolled in...I expected great service like I have gotten other the years from them More

I was attended within a couple minutes of pulling into the service area. I was informed of recommended services and given a cost estimate. I was kept informed of progress on repairs. Best of all they prov the service area. I was informed of recommended services and given a cost estimate. I was kept informed of progress on repairs. Best of all they provided a rental car since I dropped off my vehicle in the late afternoon. More

I traded in my 2013 Sentra for a 2019 Rogue Sport. We were under on the loan, but Javier got us a great deal and into a car that is needed for my family. were under on the loan, but Javier got us a great deal and into a car that is needed for my family. More

Great always great customer service and clean area and keeping customer safety and making sure all concerns or questions are answer always willing to help o always great customer service and clean area and keeping customer safety and making sure all concerns or questions are answer always willing to help out More

Friendly, professional service. I will use this location again for my next service. We are keeping safe distance and wearing face masks and gloves and all the staff were wearing there's too. location again for my next service. We are keeping safe distance and wearing face masks and gloves and all the staff were wearing there's too. More

Ace helped me. Found out I had a minor problemA clamp Ace helped me. Found out I had a minor problem A clamp had come off. He figured it out. Other workers did not want to and did not help when I drove u Ace helped me. Found out I had a minor problem A clamp had come off. He figured it out. Other workers did not want to and did not help when I drove up. More

Awesome! Ace Games was super helpful and everything went by quickly. 5 stars. :) Ace answered any questions that I had in an efficient and easy-to-understand manner. I appreciate it! by quickly. 5 stars. :) Ace answered any questions that I had in an efficient and easy-to-understand manner. I appreciate it! More

battery needed to be replaced Went to get the battery replaced, waited over an hour and a half and the place was not busy (around 2:30 pm), after waiting so long I went to check th Went to get the battery replaced, waited over an hour and a half and the place was not busy (around 2:30 pm), after waiting so long I went to check the status and the paperwork was on her desk, if I would not have asked who knows how much longer I would have waited!!!!!!!!!! More

The service staff is very knowledgeable and friendly. My car was looked at in a timely manner. As a new owner of a Nissan will definitely continue to go to them for my service needs. car was looked at in a timely manner. As a new owner of a Nissan will definitely continue to go to them for my service needs. More