Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

Nissan of Downtown L.A.

Los Angeles, CA

Overview
Reviews
4.9
1,004 Reviews
Call Dealership (213) 477-7361

635 W. Washington Blvd,

Los Angeles, CA

90015

Directions

By Type

Showing 1,004 reviews

March 19, 2025

Desde 2020 siempre me an tratado de lo mejor el mejor cervicio la mejor atención More

by ronquillodaniel990
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan Muniz
Report | Print
Mar 19, 2025 -

Nissan of Downtown L.A. responded

¡Agradecemos sus amables palabras y su lealtad! Gracias por ser un cliente valioso en Nissan of Downtown LA.

March 18, 2025

Customer service was excellent thanks my car was ready in two days thanks again Nissan More

by fer24lop
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fabian Rivera
Report | Print
Mar 18, 2025 -

Nissan of Downtown L.A. responded

It was our pleasure! We appreciate your trust in us with your vehicle's service. Safe travels and take care!

March 15, 2025

Good expectation good service not but on waiting time need to lower a labor cost More

by Tavo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lance Sobczak, Sandy Cordero
Report | Print
Mar 17, 2025 -

Nissan of Downtown L.A. responded

Thank you for sharing your honest feedback, Tavo. We're glad the service was satisfactory and will pass your concerns about the cost of labor to the team. Safe travels!

March 14, 2025

Appreciate the above and beyond customer service. Left very happy and will continue to come back! Thank you! More

by stephenysoutha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fabian Rivera
Report | Print
Mar 14, 2025 -

Nissan of Downtown L.A. responded

Our team is always eager to help! Thank you so much for the kind words and five stars!

March 14, 2025

Lance Sobczak and his whole service department team always do a great job servicing my car More

by dgkleinman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lance Sobczak (Service dept manager), Sandy Cordero
Report | Print
Mar 14, 2025 -

Nissan of Downtown L.A. responded

We appreciate the shout-out and your business at Nissan of Downtown LA! See you for your next service!

March 13, 2025

I enjoy the fast and reliable service here at the new Nissan of Downtown LA dealership More

by ddimas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan Muniz, Helen Villafranca
Report | Print
Mar 13, 2025 -

Nissan of Downtown L.A. responded

We enjoy serving you here at Nissan of Downtown LA! Thanks for your trust in our team.

March 13, 2025

i ready recomend this dealership, service was on time people at front really easy to explain and ready to help you, but Oswaldo is the best employee that i had ever met, he was there at the time at arriv More

by Chambonbocho
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Osvaldo Orozco
Report | Print
Mar 13, 2025 -

Nissan of Downtown L.A. responded

Thank you for recommending Nissan of Downtown LA! Oswaldo and our team always aim to provide efficient service. We appreciate your business and look forward to serving you again in the future!

March 12, 2025

It’s a very good experience I love going to downtown Infiniti they all way get me in and out friendly staff clean waiting room I enjoy going there and you will too More

by Evaldes5150
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan Muniz
Report | Print
Mar 13, 2025 -

Nissan of Downtown L.A. responded

We're pleased you had a great experience with us at Infiniti of Downtown LA! Our team takes pride in providing friendly service and maintaining a clean environment. We look forward to welcoming you back soon!

March 11, 2025

Nissan of downtown L. A is a great dealer and they treat you like family. They welcome you with big arm open, and they will satisfy your need of a new car. They are amazing More

by Cris_dlopez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Helen Villafranca, Richard Cabrera, Jose Monroy
Report | Print
Mar 12, 2025 -

Nissan of Downtown L.A. responded

We're so happy you felt like family at Nissan of Downtown LA, Cris! Thank you for the fantastic feedback and perfect rating. Enjoy your new car!

March 10, 2025

Good attention from the service staff Happy to be there but need to improve the waiting time More

by juliango1969
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Helen Villafranca
Report | Print
Mar 10, 2025 -

Nissan of Downtown L.A. responded

We appreciate your business and honest feedback. Our team will work on reducing wait times in the future. Safe travels!

1
...
3
4
5
...
101