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Nissan of Downtown L.A.

Los Angeles, CA

4.9
1,005 Reviews

635 W. Washington Blvd,

Los Angeles, CA

90015

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Showing 1,005 reviews

September 07, 2019

good knowledgeable service people Oil change....this time....like always..is done by good knowledgeable service people keep the good work at that dealer...people needs knowledgeable p More

by PICASSO1A
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Zaragoza
Sep 09, 2019 -

Nissan of Downtown L.A. responded

It's so nice to hear that we took such good care of you and your vehicle! Thanks for taking the time to leave this positive review and we hope to see you again! Hope all is well! Regards, Virginia Gutierrez Owner Loyalty Manager vgutierrez@dtlamotors.com

September 05, 2019

Great experience Took my car to get service which is always a drag but helen is amazing super friendly made it a great experience. totally recommend that when they com More

by ISABEL_201193
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Helen Villafranca
Sep 06, 2019 -

Nissan of Downtown L.A. responded

Hi Isabel, We're so happy to see that your service visit was a great one. We love having you as part of our Family and we'll see you at your next service visit! We look forward to serving you again soon! Regards, Virginia Gutierrez Owner Loyalty Manager vgutierrez@dtlamotors.com

September 04, 2019

Amazing as always. David Mares has been my advisor for the past year and he’s always been great, always takes good care of my car and exceeds expectations, greatly recom More

by DIEGO.LOZANO1994
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Mares
Sep 04, 2019 -

Nissan of Downtown L.A. responded

Hi Diego, We appreciate you taking the time to leave this thoughtful review. We strive to provide our customers with an experience they can't receive anywhere else and we're so proud that David provided just that to you. We are happy to assist you in any way possible! Regards, Virginia Gutierrez Owner Loyalty Manager vgutierrez@dtlamotors.com

September 03, 2019

Best service I've ever experienced I was greeted at my car immediately by a representative on my arrival. I was ubered to/from my house. Pleasantly surprise by this service. More

by AZULBLUE22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rafael Arriaza, Ernesto Flores, Dennis Zaragoza
Sep 04, 2019 -

Nissan of Downtown L.A. responded

It gives us great pride knowing that our team took such good care of you! We appreciate your feedback and hope to see you again! Hope all is well! Regards, Virginia Gutierrez Owner Loyalty Manager vgutierrez@dtlamotors.com

September 02, 2019

Excellent help Great customer service. Friendly and professional. Very trustworthy and always my go-to-guy. I’ve been coming to this dealership for years, since I pu More

by maricelvaespinal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Zaragoza
Sep 04, 2019 -

Nissan of Downtown L.A. responded

Hi Marice, Thank you so much for your review! It is great to hear everything was done quickly and to your satisfaction! Thanks again for taking the time to leave your feedback, we sincerely value your business and look forward to your next visit! Regards, Virginia Gutierrez Owner Loyalty Manager vgutierrez@dtlamotors.com

August 29, 2019

New car James Lee is really wonderful, nice and kind person. If you ask me recommend this dealership and this salesperson? Absolutely YES. Thank you so much! More

by bkbkbk123433
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Lee
Aug 29, 2019 -

Nissan of Downtown L.A. responded

We strive everyday to make the car-buying experience as seamless as possible, and we're so happy to know that James was able to do that for you! Thanks for taking the time to let us know about your visit with us and we can't wait to see you again! Regards, Virginia Gutierrez Owner Loyalty Manager vgutierrez@dtlamotors.com

August 28, 2019

Short wait time Great customer service. Have been a loyal customer for a while and always receive great customer service. Thank you thank you for being very accommoda More

by FLOWERSB52
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rafael Arriaza, Ernesto Flores
Aug 28, 2019 -

Nissan of Downtown L.A. responded

Your loyalty has not gone unnoticed and we love having you as a member of our Nissan Downtown L.A. Family! Feel free to contact us with any questions or comments that you might have in the future! Once again, we appreciate you and your time! Regards, Virginia Gutierrez Owner Loyalty Manager vgutierrez@dtlamotors.com

August 28, 2019

Excellent customer service I received excellent customer service once again. My car was ready on time. Everyone in the Service Department is always ready and willing to help. More

by M Erivez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ernesto Flores
Aug 28, 2019 -

Nissan of Downtown L.A. responded

We're very happy to see that our team got you in and out in no time. We love having you as a valued customer and we look forward to providing you with this same high-level service for many years to come. Glad you had a great experience! Regards, Virginia Gutierrez Owner Loyalty Manager vgutierrez@dtlamotors.com

August 26, 2019

Best staff ever met The service advisor, whose name is Ace I believe. He is so professional and friendly that he always give me help that more than I could ever ask. He s More

by DAPENGJI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ace Games
Aug 26, 2019 -

Nissan of Downtown L.A. responded

Thank you so much for your review! This is the level of service we expect our staff to offer our customers. We're so happy to read that everything was done quickly and to your satisfaction! Please let us, or Ace if there is anything else we can do for you, we're more than happy to help! Regards, Virginia Gutierrez Owner Loyalty Manager vgutierrez@dtlamotors.com

August 22, 2019

Ralph of Nissan of Downtown was Amazing !!!!! Ralph made it very easy and simple process to choose the perfect vehicle for me. He was very friendly and knew the perfect car for me. He called me af More

by BOLANOS.A
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ralph Olguin
Aug 22, 2019 -

Nissan of Downtown L.A. responded

We're glad that your visit with Ralph was such a positive one and we hope it's something we'll be able to repeat over and over again! We appreciate you choosing us, and please stop by in the future to let us know how your new vehicle is treating you! Regards, Virginia Gutierrez Owner Loyalty Manager vgutierrez@dtlamotors.com

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