Nissan of Downtown L.A.

Very, very happy! Edi Gaser was kind, honest and NOT pushy. We left with exactly the SUV we wanted at a great price! Highly recommend you see him! Edi Gaser was kind, honest and NOT pushy. We left with exactly the SUV we wanted at a great price! Highly recommend you see him! More

Vehicle service Service was great got all my answers needed. Quick and easy. Was approached by multiple employees with assistance. Got plenty recommendations for my v Service was great got all my answers needed. Quick and easy. Was approached by multiple employees with assistance. Got plenty recommendations for my vehicle and will definitely be back for more service soon !! More

xxxxty experience They told me it would be ready at a certain time and it was not. Terrible experience with snobby workers who were not at all friendly. They made us fe They told me it would be ready at a certain time and it was not. Terrible experience with snobby workers who were not at all friendly. They made us feel unwelcome, foreign, and I would never reccomend this place to anyone. More

Regular Services on my SUV Whenever I come to nissan of downtown it's great to see "Ace" he always welcome me with the big smile I feel confident because he has a lot of kn Whenever I come to nissan of downtown it's great to see "Ace" he always welcome me with the big smile I feel confident because he has a lot of knowledge and he will let me know straight up if there is any problem with my car .so i do really appreciate that. thank you for having him in the Service Department. More

Unfair Charges I got the used car listing through AARP. The car listed as $22,491 as stated. The dealership charged me an additional $695 for a protective film ins I got the used car listing through AARP. The car listed as $22,491 as stated. The dealership charged me an additional $695 for a protective film installed on the door of the vehicle, which was on already the door at the time of the listing. I objected to the charge because it was a previously installed item that I had NO choice with. I spoke to the manager and he would not remove the charge. I told him it could be a deal breaker and he did not budge. He said it was an installation that the dealership paid for and had to be reimbursed. We went back and forth and he did not budge. I was very unhappy with that charge, especially after my husband researched the cost of the film being $40. I will pursue it with AARP and possibly small claims court. More

Excellent service I arrived early and Ace was fantastic. He got me checked in promptly. He was super friendly (found out he is a die-hard Disney fan, too!). And he e I arrived early and Ace was fantastic. He got me checked in promptly. He was super friendly (found out he is a die-hard Disney fan, too!). And he explained with detail what was done to my vehicle. Thanks, Ace! More

Great customer service by David C. I took my car in to check the battery and our mechanic, David Chavez took care of everything! Thank you David for your great customer service and work I took my car in to check the battery and our mechanic, David Chavez took care of everything! Thank you David for your great customer service and work! More

I took my car for some work. Everyone was very friendly. The person that helped me was Frank and he was the BEST. I brought a second car the next day because of the work Everyone was very friendly. The person that helped me was Frank and he was the BEST. I brought a second car the next day because of the work More

Awesome! Ace is the BEST!! I can truly say I completely trust him with taking care of my car and providing an honest opinion and suggestions on my car service Ace is the BEST!! I can truly say I completely trust him with taking care of my car and providing an honest opinion and suggestions on my car service needs. Thank you ACE!! More

Very helpful and knowledgeable. This dealership was very accommodating and knowledgeable. We had a great experience purchasing the car. We worked with Edi, who was very kind and an This dealership was very accommodating and knowledgeable. We had a great experience purchasing the car. We worked with Edi, who was very kind and answered any questions we had. More