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Nissan of Downtown L.A.

Los Angeles, CA

4.9
1,004 Reviews

635 W. Washington Blvd,

Los Angeles, CA

90015

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Showing 1,004 reviews

February 27, 2025

The employees were all attentive as soon as I arrived. and dropped my vehicle for the oil change More

by juan_palacios12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan Muniz
Feb 28, 2025 -

Nissan of Downtown L.A. responded

Thanks for stopping by Nissan of Downtown LA for your oil change, Juan! We'll see you again down the road!

February 27, 2025

Had a great experience with my car service. Ozzy went above and beyond to make sure our needs were met. More

by E. Randall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Osvaldo Orozco
Feb 27, 2025 -

Nissan of Downtown L.A. responded

It's always our goal to ensure you're satisfied with your service at Nissan of Downtown LA! Thanks for the five stars!

February 27, 2025

My little Versa is the first new-new car I've bought since 2001,so I was a little nervous about servicing. I brought it to Downtown, because that's where I bought it. It's not the most convenient locati More

by Sydne
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sandy Cordero, Osvaldo Orozco
Feb 28, 2025 -

Nissan of Downtown L.A. responded

Thank you for choosing Nissan of Downtown LA for your Versa's maintenance, Sydne! We're glad to hear that our team made the experience pleasant and efficient, even if we're not the closest location. We look forward to welcoming you back in the future!

February 26, 2025

I had booked a service special for an oil change and was very impressed with the friendliness of the staff even though I was coming in at the end of day. They were great, service was fast. It was my very fi More

by jennfonseca28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabriel Perez, Helen Villafranca
Feb 26, 2025 -

Nissan of Downtown L.A. responded

Welcome to the Nissan of Downtown LA family, Jenn! It's great to hear you enjoyed your first experience, and we look forward to many more in the future!

February 24, 2025

Came in as gate was opening . First in . The parking guy ask that I go to back of line telling me I would remain first . Then he allowed a 3 customer to move to spot one . I asked More

by ipopcorn69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabriel Perez, Sandy Cordero
Feb 24, 2025 -

Nissan of Downtown L.A. responded

Thank you for bringing this to our attention. I'd like to speak with you further so I can learn more and address this properly. Please reach out to me directly, thank you. Lance Sobczak - Service Director - 213-927-7421

February 24, 2025

Amazing, I went for maintenance and my vehicle was done in no time they kept me updated on the service and what needs to be done in the future, the staff is very welcoming especially Osvaldo he helped me s More

by Roxana maldonado
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Osvaldo Orozco
Feb 25, 2025 -

Nissan of Downtown L.A. responded

Osvaldo and the team at Nissan of Downtown LA were happy to provide you with friendly and efficient service, Roxana. Thank you for recommending us; we look forward to seeing you again!

February 23, 2025

I went to check a car that was listed as 14,222. I drove the car, I liked (pre owned certified) even if the car didn't look like a pre owned certified with lots of scratches and signs of use I decid More

by jeharavena
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Ray Vakili
Feb 25, 2025 -

Nissan of Downtown L.A. responded

Hello, it's concerning to hear about your frustrating sales experience. We strive for transparency with our pricing and are always open to negotiate. I'd like the opportunity to address these issues directly with you, so please feel free to reach out at your convenience. Thank you. Arnold Lal - General Sales Manager - 213-927-7503

February 22, 2025

Ozzy was very helpful and knowledgeable about my service request. He also found me a discount for the services which is always a plus. More

by Zela
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ozzy
Feb 24, 2025 -

Nissan of Downtown L.A. responded

Zela, it's awesome that Ozzy provided such helpful service and even found you a discount! Thanks for sharing your experience with us at Nissan of Downtown LA.

February 21, 2025

Sandy is the best. I feel so taken care of her. She has incredible attention to detail, she is warm, and always takes the best care of all her customers. More

by Kate
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sandy Cordero
Feb 21, 2025 -

Nissan of Downtown L.A. responded

These kind words will warm Sandy's heart, Kate! Thank you for taking the time to share your wonderful experience with her at Nissan of Downtown LA!

February 20, 2025

Most people working here are great! Always feels welcoming and the workers always try to help the best way they can. More

by mezcla
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor Arias, Sandy Cordero
Feb 21, 2025 -

Nissan of Downtown L.A. responded

Thank you for the positive review! Our team at Nissan of Downtown LA always aims to make your experience welcoming and helpful. We appreciate your business!

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