Nissan of Downtown L.A.

Service Good customer Service greats you with a big smile Ace always takes the time to explain with details the service that will be done to the vehicle . Good customer Service greats you with a big smile Ace always takes the time to explain with details the service that will be done to the vehicle . More

Challenge with happy ending It was a challenge with happy closure! I believe that the crew from top to bottom try their best to make an added value for both sides of a deal. It was a challenge with happy closure! I believe that the crew from top to bottom try their best to make an added value for both sides of a deal. More

My experience With Nissan My experience was awesome, thanks to Ralph from internet sales he made it much easier for me ! It was my first time buying a car on my own and Everyon My experience was awesome, thanks to Ralph from internet sales he made it much easier for me ! It was my first time buying a car on my own and Everyone there made a a great experience. They made me feel welcomed. I would surely recommend this place ! Thanks to everyone who helped me. More

Great deal I had shopped around at many Nissan dealers and no other was able to work with my needs!! Downtown Nissan did it!! I am so happy with ny new car I had shopped around at many Nissan dealers and no other was able to work with my needs!! Downtown Nissan did it!! I am so happy with ny new car More

Very unprofessional Rafael Rios was very rude and unprofessional. Had it not been for Johnny and his great customer service making up for the lack of respect provided Rafael Rios was very rude and unprofessional. Had it not been for Johnny and his great customer service making up for the lack of respect provided by Rafael, I would have taken my business elsewhere. More

Incompetence or dishonesty you decide As posted on Yelp yesterday: It's near impossible to find service you can trust anymore. This morning I took my Nissan Rogue to Nissan of downtown As posted on Yelp yesterday: It's near impossible to find service you can trust anymore. This morning I took my Nissan Rogue to Nissan of downtown LA for a scheduled oil change and tire rotation. Was warmly greeted by Dave and my car was whisked away for service, an hour later Dave called to let me know all the work was performed, showed me the proper documents and I was good to go. Just one thing caught my eye. Of the four tires, only one has a yellow dot on it, it is the right rear tire and has been since I bought it. So how is it a proper tire rotation leaves the same yellow dot tire in the exact right rear location? Hmmmm. I pointed this out to Dave who assured me the work was performed since a technician signed off on it. It didn't really matter much to Dave that I knew exactly which tire had a yellow dot on it and clearly it wasn't rotated with the others. Dave offered to "look into it" but I decided to move on. The tires weren't rotated, OK. But now I'm left to wonder if the engine oil was actually changed? That's what happens when you deal with people you can't trust. I was hoping for long relationship, but this one has ended abruptly. Gotta find a new mechanic. More

Transmisión de mi carro Exelente atención del personal que me atendió, lamentablemente la transmisión de mi altima 2016 se daño cabe aclarar que los gastos de reparación fuer Exelente atención del personal que me atendió, lamentablemente la transmisión de mi altima 2016 se daño cabe aclarar que los gastos de reparación fueron cubiertos por la garantía del fabricante More

Love your store! I love your store, I like how some of the sales men are very attentive to the customer and your prices are the best in town!!!! I love your store, I like how some of the sales men are very attentive to the customer and your prices are the best in town!!!! More

Awesome I would do all my business there in the future. I want to thank everyone that works at the dealership for helping me have an awesome day. I would do all my business there in the future. I want to thank everyone that works at the dealership for helping me have an awesome day. More

so so sweet Thank you to the dynamic staff at Downtown Nissan ..... what a sweet time it was no pressure ....after many months of heartache of trying to find the Thank you to the dynamic staff at Downtown Nissan ..... what a sweet time it was no pressure ....after many months of heartache of trying to find the right car for me ... Aris called me and I came in not even expecting ti get a car or a deal that I wanted .... but i walked away with my 2019 Nissan Sentra !!! .... I am so happy that everyone treated me with so much respect and kindness ... it made it feel like family . Thank you again to the amazing , amazing staff of Downtown Nissan !!! More