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Nissan of Downtown L.A.

Los Angeles, CA

4.9
1,026 Reviews

635 W. Washington Blvd,

Los Angeles, CA

90015

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Showing 1,027 reviews

February 07, 2019

Great Customer Service I was greeted upon arrival by David in garage as my car was towed.,.. I Informed David Ace was assisting me..David replied ..."No problem"....Ace appa More

by SHONUFFNANA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David...and Nataley, Ace Games
February 06, 2019

Oil change I am always greeted with a smile and a warm hello. Right away people ask me if I need help and I always receive fast service. More

by DoriB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ace Games
February 06, 2019

Great service-great people I have been going downtown LA Nissan for over 10 years to have my Murano serviced. Not only are the prices extremely competitive but the service tec More

by Tbarry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Francisco Alcan, Ace Games
February 06, 2019

Excellency awesome service and the attention make me and my car feel always happy. Specially with Deniss, he’s always giving me the best options to keep my car More

by NAZASTAR76
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Zaragoza
February 06, 2019

Great repairs! Great repairs, have had no problems with dealer, services and customer service is great. had repairs their since 2011! With my pathfinder no issues s More

by ISRAEL782
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Zaragoza
February 05, 2019

Excelent Helen was great since I arrive to the service department. She was friendly and attentive. She let me know what my car needed, and she didn’t push me t More

by Pepsiman92
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Helen Villafranca
February 05, 2019

Excelent Keep up the good work!!!!!!!!!!!!The timing respect and quality of the service is great. I would recommend it to my family members and friends. More

by EMMASOLIS1334
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ace Games, Helen Villafranca
February 05, 2019

Go to Andrea Andrea was the nicest and most understanding sales person I’ve ever had the pleasure of striking a deal with. She listens to exactly what you want and More

by MMRA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrea Palacios
February 05, 2019

very bad experiance overcharged for 2018 Nissan Murano. attempts several times to renegotiate but nobody will listen. the worst experience of my life . I was put on hol More

by JIMMA1961
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Richard Cabrera, Rafael Rios
Feb 20, 2019 -

JIMMA1961 responded

I have not yet received any letter from Nissan of down town or owners regarding my review and bad experience at this dealer. I felt like I was cheated and 2018 Nissan Murano was leased to me at full price on 1/28/2019 a full year after it was put out for sale. shame on you for not giving me what I deserve. to top it all this was my 3 car purchase at this same dealer. I don't think you know the word loyalty if you need to contact me my email address is jimma1961@yahoo.com tel # 323 752 2473 or cell # 323 679 3919.

February 05, 2019

Friendly I liked the service. They are very friendly persons. Helpful in every way.and caring. They do explain everything so u can understand what they helped More

by FRIASNANCY82
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Francisco
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