
Nissan of Downtown L.A.
Los Angeles, CA
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Good service Good sales representative he was friendly and very detail to explain all about what the vehicles had to offer and also good finance service expla Good sales representative he was friendly and very detail to explain all about what the vehicles had to offer and also good finance service explain More
Awesome Service! Thank you, Ernie for all your help! You truly care about your clients and it’s greatly appreciated. You are my go to person in the service dept. becau Thank you, Ernie for all your help! You truly care about your clients and it’s greatly appreciated. You are my go to person in the service dept. because I can always rely on you for quick and effective service. More
Maintenance I give it a five star rating because the staff was friendly and made me feel like family. Even though I did not have an appointment I was still taken I give it a five star rating because the staff was friendly and made me feel like family. Even though I did not have an appointment I was still taken care of and did not wait that long. More
Great job by John John was a great help, he would call me for any new car updates, John did a follow up with me and my wife. This car is for my son who will be going t John was a great help, he would call me for any new car updates, John did a follow up with me and my wife. This car is for my son who will be going to college, my son is very happy with the car and John spend a lot of time explaining the car to my son. We would highly recommend John in the future. More
Excellent Servicd The service staff was friendly, professional, and fast. The entire process was quick and painless. The dealership was clean, the waiting area was comf The service staff was friendly, professional, and fast. The entire process was quick and painless. The dealership was clean, the waiting area was comfortable, and the free hot chocolate was much appreciated. More
Good experience Overall it was good experience. I expected car will also be washed along with service but it didn't happen though but it is fine. Overall it was good experience. I expected car will also be washed along with service but it didn't happen though but it is fine. More
Excellent Customer/Sales and Finance services provided Both person gave us a very polite, accurate and very excellent Customer/Sales and Finance services on the time of our purchased. Highly recommended pe Both person gave us a very polite, accurate and very excellent Customer/Sales and Finance services on the time of our purchased. Highly recommended people. More
Excellent service The check engine soon light was on for a few days and couldn’t figure out what was wrong. Took my car in to have a service professional evaluate and t The check engine soon light was on for a few days and couldn’t figure out what was wrong. Took my car in to have a service professional evaluate and they determined radiator flush along with replacement of the thermostat would fix my car. Ace, my service associate, kept me informed with updates throughout and was able to have my car back quickly. Even arranged for Uber to drop me off and pick me up when car was ready. Ace treats his customers like family and it shows in all he does. Five stars. More
Horrible experience Took my nissan titan 2017 hd to service my panel lights where on, it was 3 times to servir departament manager ernesto did not focus on the problems d Took my nissan titan 2017 hd to service my panel lights where on, it was 3 times to servir departament manager ernesto did not focus on the problems decided to just restart vehicle so panel light could disappear after going back and forth we had a talk with the supervisor finally the problem was fix the vehicle was in service department for more than A MONTH they show me the invoice and the cost to fix the "small issue" come about $9000+ dollars thankfully the warranty still cover it but couldn't never get an arrangement to exchange the vehicle More
Bring a lot of patience I went back several times to get the Permaplate applied, the tow hitch installed & will come back 1 more time for the anti theft device. It's a long I went back several times to get the Permaplate applied, the tow hitch installed & will come back 1 more time for the anti theft device. It's a long wait and takes a lot of my time. Thanks to Will for getting me the appointment that I’ve been following up for a month. I would still recommend this place but bring a lot of patience. More