
Nissan of Downtown L.A.
Los Angeles, CA
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Check engine light on My car's check engine light activated last Saturday. I immediately took it to this dealership and even though it was around 1pm and I thought it wou My car's check engine light activated last Saturday. I immediately took it to this dealership and even though it was around 1pm and I thought it would be crazy packed it wasn't . A gentleman by the name of Oscar checked me in quickly. My car was inspected and it turned out being the gas tank cap. Being there Oscar reminded me that service to my vehicle was due so he went ahead and helped me out with that too. Within a couple of hours I was out of there. Not bad at all! More
Great service! They were very friendly, took great care of my car, and even made sure the service got done quickly so I could get to work. Thanks Oscar and DTLA Niss They were very friendly, took great care of my car, and even made sure the service got done quickly so I could get to work. Thanks Oscar and DTLA Nissan! More
Nismo check up it was shaking My Car drives alot better it was a lil shaky when i rolled up the windows & the axle made noise when i changed gears but it seems fine now ...Thank yo My Car drives alot better it was a lil shaky when i rolled up the windows & the axle made noise when i changed gears but it seems fine now ...Thank you More
Great Customer Service I was very pleased by my Service Advisor Ace Games. He greeted me with a smile and answered all my questions and concerns with adequate answers. He we I was very pleased by my Service Advisor Ace Games. He greeted me with a smile and answered all my questions and concerns with adequate answers. He went the extra mile to reach out to me through out the day for anything I may need his customer service skills are on point. I will be coming back because he made it so easy fast and was very efficient. More
Great place Wonderful Customer service from Andrea Palacios great person he took care of me and my family I felt welcome. He put in a great work and very friendly Wonderful Customer service from Andrea Palacios great person he took care of me and my family I felt welcome. He put in a great work and very friendly. I really appreciated all his effort!!!!!!!!! More
Great service Great welcoming and service ! Dennis and Julio took good care of my car !dennis answer all my questions , he has such great customer service skills Great welcoming and service ! Dennis and Julio took good care of my car !dennis answer all my questions , he has such great customer service skills More
Worst customer experience ever! I’ took my car 4 times to get the heater fixed but they ordered the wrong parts twice! Kept my car overnight and didn’t offer rental service. I call I’ took my car 4 times to get the heater fixed but they ordered the wrong parts twice! Kept my car overnight and didn’t offer rental service. I called without exaggerating 11x no answer. Finally after someone and swerved and told me a manager would call me back he never did. I had to reach out to the sales rep that sold me the car to walk over and have them call me. I was told to come pick my car up because the new part wouldn’t arrive for about a week. Yea worse experience ever! More
Customer service is. Amazing Dennis Zaragoza Dennis Zaragoza is my number one. He provided helpful advice thank you Dennis Zaragoza . Is always the best customer service. Dennis Zaragoza 💯 Dennis Zaragoza is my number one. He provided helpful advice thank you Dennis Zaragoza . Is always the best customer service. Dennis Zaragoza 💯 and Nissan downtown. Yes is the best More
Great customer service Fast efficient, friendly, and polite. Whenever I go to get my car service denise always have a positive attitude. Never a dull moment and he knows how Fast efficient, friendly, and polite. Whenever I go to get my car service denise always have a positive attitude. Never a dull moment and he knows how to make his customer self important and special. More
Great customer service The people who work their are very great and actual show concern on the things that are concerning me with my car. The wait time is made easier with The people who work their are very great and actual show concern on the things that are concerning me with my car. The wait time is made easier with their commodities More