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Nissan of Downtown L.A.
Los Angeles, CA
1,024 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,024 reviews
December 31, 2018
Good experience Overall it was good experience. I expected car will also be washed along with service but it didn't happen though but it is fine. Overall it was good experience. I expected car will also be washed along with service but it didn't happen though but it is fine. More
by GAN.MIT08
Verified CustomerEmployees Worked With
Victor Arias
December 31, 2018
Excellent Customer/Sales and Finance services provided Both person gave us a very polite, accurate and very excellent Customer/Sales and Finance services on the time of our purchased. Highly recommended pe Both person gave us a very polite, accurate and very excellent Customer/Sales and Finance services on the time of our purchased. Highly recommended people. More
by dyezriel
Employees Worked With
Will Cruz, Edi Gaser
December 31, 2018
Excellent service The check engine soon light was on for a few days and couldn’t figure out what was wrong. Took my car in to have a service professional evaluate and t The check engine soon light was on for a few days and couldn’t figure out what was wrong. Took my car in to have a service professional evaluate and they determined radiator flush along with replacement of the thermostat would fix my car. Ace, my service associate, kept me informed with updates throughout and was able to have my car back quickly. Even arranged for Uber to drop me off and pick me up when car was ready. Ace treats his customers like family and it shows in all he does. Five stars. More
by BLAQMETALIK
Employees Worked With
Ace Games
December 31, 2018
Horrible experience Took my nissan titan 2017 hd to service my panel lights where on, it was 3 times to servir departament manager ernesto did not focus on the problems d Took my nissan titan 2017 hd to service my panel lights where on, it was 3 times to servir departament manager ernesto did not focus on the problems decided to just restart vehicle so panel light could disappear after going back and forth we had a talk with the supervisor finally the problem was fix the vehicle was in service department for more than A MONTH they show me the invoice and the cost to fix the "small issue" come about $9000+ dollars thankfully the warranty still cover it but couldn't never get an arrangement to exchange the vehicle More
by 12054ISM
Employees Worked With
Ernesto Flores, Luiggy Tapia
December 28, 2018
Bring a lot of patience I went back several times to get the Permaplate applied, the tow hitch installed & will come back 1 more time for the anti theft device. It's a long I went back several times to get the Permaplate applied, the tow hitch installed & will come back 1 more time for the anti theft device. It's a long wait and takes a lot of my time. Thanks to Will for getting me the appointment that I’ve been following up for a month. I would still recommend this place but bring a lot of patience. More
by Patty
Employees Worked With
Anwar Saleh, Nathan Tran, David Mares, Will Cruz, Helen Villafranca
December 26, 2018
Friendly service team . Car was done at the promised time. Coffee and donuts were perfect especially before 7 in the morning on a Saturday ! Lounge area was clean. . Car was done at the promised time. Coffee and donuts were perfect especially before 7 in the morning on a Saturday ! Lounge area was clean. More
by JojoAE
Employees Worked With
Ace Games
December 24, 2018
Phenomenal service The service is extremely good. Ernie is very knowledgeable, professional and takes the time to make sure his clients are highly satisfied. Ernie makes The service is extremely good. Ernie is very knowledgeable, professional and takes the time to make sure his clients are highly satisfied. Ernie makes the experience a very positive one. More
by GERALDINE613
Employees Worked With
Ernesto Flores
December 24, 2018
Great service Because you were helpful, very honest, attended to my request and got the job done in a timely manner, and correctly and it was satisfying Because you were helpful, very honest, attended to my request and got the job done in a timely manner, and correctly and it was satisfying More
by MUMEBUANI
Employees Worked With
Ace Games
December 24, 2018
Excellent I went back they replaced a panel for my back window I love going there their so courteous thank you Tech Fabian & Nissan Downtown LA I went back they replaced a panel for my back window I love going there their so courteous thank you Tech Fabian & Nissan Downtown LA More
by QBMAYRA
Employees Worked With
Ace Games
December 24, 2018
Great This service is great. First time buyer and I would definitely recommend to a family member or friend. They got things done fast and quick. This service is great. First time buyer and I would definitely recommend to a family member or friend. They got things done fast and quick. More
by LOPEZ.PAT1993
Employees Worked With
Wilber Payes, Victor Arias
