Nissan of Downtown L.A.

Ace is the man! I have been coming to this Dealership ever since I bought my car. I only have my car service by you guys and every time I come I am greeted with respe I have been coming to this Dealership ever since I bought my car. I only have my car service by you guys and every time I come I am greeted with respect and appreciation. Ace has always taken care of me. He is professional, has great customer service, and friendly. I rate him 10/10 across the board and he always takes care of me. More

Incomprehensibly inept I leased a new vehicle in July. I traded in my old lease. Part of the deal was Nissan of DTLA would pay off my old lease. 4 months later, after an inc I leased a new vehicle in July. I traded in my old lease. Part of the deal was Nissan of DTLA would pay off my old lease. 4 months later, after an incessant amount of calls and visits from me IN PERSON, I am still sitting here in the lobby waiting for someone in finance to help me. The finance department has told me, multiple times, that the payment will be sent. Now my lease is in collections and my account has defaulted, causing my credit score to drop 100 points. Every time I show up they have a new story. “We switched owners” was the newest one. They even told me they would cut the check on Friday Nov 2nd, with me in front of them. HOURS LATER I asked to speak to someone and they said “she’ll cut the checks soon and send you a tracking number.” I gave them my email and said I’d be returning if I didn’t receive anything. Well, lesson learned... never leave without written confirmation of the deal they’ve offered you. The person who sold me the lease is Enrique Gonzalez. He no longer works here, surprising. He now goes by Kike Gonzalez. Beware. More

Very Professional and great advise on all products..excellent team work.. Your the Best, I will return for further car service. Down Town Nissan is Number One And Da and great advise on all products..excellent team work.. Your the Best, I will return for further car service. Down Town Nissan is Number One And David E was very professional More

Excellent car Service I love my new Nissan! Birthday Present. Anthony’ and Wilber did a great job,They were very friendly and profesional. Thank you Anthony for coming to m I love my new Nissan! Birthday Present. Anthony’ and Wilber did a great job,They were very friendly and profesional. Thank you Anthony for coming to my house to get a check that made a very special Birthday for me. More

Great Service I want to Thank David for his Excellent Customer Service & his Tech Fabian they were very helpful very Sweet I am very Satified with my Service as i s I want to Thank David for his Excellent Customer Service & his Tech Fabian they were very helpful very Sweet I am very Satified with my Service as i should be More

DENNIS dennis was so helpful and awesome. He was very informative. I was able to get my oil change done that day. He did answer all my questions I had about dennis was so helpful and awesome. He was very informative. I was able to get my oil change done that day. He did answer all my questions I had about my car. More

Very helpful He was really helpful the 3 times I went to get service on my car and wasn’t rude like other workers from there who would give me a lot of excuses onl He was really helpful the 3 times I went to get service on my car and wasn’t rude like other workers from there who would give me a lot of excuses only More

Great car service ever !!!! I took my car for service because there was a recall in my vehicle , oscar is great in explaining everything really helpful, nice and professional! I I took my car for service because there was a recall in my vehicle , oscar is great in explaining everything really helpful, nice and professional! I recommend family and friend to come here for service they take care of you ! More

Service Experince Great service, friendly staff. Ask for Jeanette always provides the best service keeps you informed on the status of your vehicle she never fails. Th Great service, friendly staff. Ask for Jeanette always provides the best service keeps you informed on the status of your vehicle she never fails. Thanks Jeanette. More

Great area great customer service such as making sure you get all the service your need and explain to you clearly and offer best service to the customer area great customer service such as making sure you get all the service your need and explain to you clearly and offer best service to the customer and the waiting area clean More