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Nissan of Downtown L.A.

Los Angeles, CA

Overview
Reviews
4.9
1,009 Reviews
Call Dealership (213) 477-7361

635 W. Washington Blvd,

Los Angeles, CA

90015

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Showing 1,009 reviews

January 28, 2025

Staff was very friendly and helpful. The agent provided all the knowledge I needed to make any decisions easier. She also kept me updated on time as I decided to stay in the lobby. More

by Deysi05rios
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Helen Villafranca
Report | Print
Jan 28, 2025 -

Nissan of Downtown L.A. responded

We love that our team at Nissan of Downtown LA provided you with friendly and helpful service. It's great to know your advisor kept you informed and made your decision-making process easier. Thank you for sharing your experience!

January 27, 2025

Ask for Gabriel from downtown he is the best and makes Nisan amazing thank you Gabriel More

by Gizelle Santana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabriel Perez
Report | Print
Jan 28, 2025 -

Nissan of Downtown L.A. responded

Thanks for the shout-out, Gizelle! Gabriel will be so happy to read your kind words. See you next time at Nissan of Downtown LA!

January 22, 2025

Helen was great! Helen was very knowledgeable and friendly! Setting up the appointment was easy and quick. I got a full diagnostics and feel like I didn’t get played More

by Jenny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Helen Villafranca
Report | Print
Jan 23, 2025 -

Nissan of Downtown L.A. responded

Jenny, we love hearing that Helen provided you with such a positive experience at Nissan of Downtown LA. It's always our goal to keep you informed and well taken care of during your visit. Thanks for trusting us with your car's needs!

January 19, 2025

Ozzy fue muy amable y professional Pero La persona que me entrego mi Carro no Saluda, no responde el saludo Y no contesta las preguntas More

by Virginia Martinez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Osvaldo Orozco
Report | Print
Jan 20, 2025 -

Nissan of Downtown L.A. responded

Virginia, gracias por compartir tus comentarios. Nos alegra saber que Ozzy te brindó un buen servicio, pero lamentamos escuchar sobre tu experiencia con la entrega del carro. Apreciamos tus observaciones y trabajaremos para mejorar en esas áreas.

January 19, 2025

David took care of me and my car that's why i always make sure to bring my car to this dealership no matter what. Since my car is high maintenance More

by mmarquez051
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Mares
Report | Print
Jan 20, 2025 -

Nissan of Downtown L.A. responded

Thank you for your trust in David and the team at Nissan of Downtown LA! We love that you're satisfied with our service, especially given your car's high maintenance needs. We look forward to continuing to take care of you and your vehicle!

January 16, 2025

Exelente lugar comodo la espera de tu auto se los recomiendo fue la primera visita y asta cafe al cliente tienen More

by aquileshumberto85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sandy Cordero
Report | Print
Jan 16, 2025 -

Nissan of Downtown L.A. responded

¡Gracias por la recomendación! Nos alegra saber que tuviste una experiencia cómoda en Nissan of Downtown LA y disfrutaste del café. ¡Esperamos verte de nuevo pronto!

January 15, 2025

Nissan of Downtown LA listened to the issue I had with my car then offered the best solution, gave my car a test drive to make sure it’s running smoothly. More

by jasond523
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Helen Villafranca
Report | Print
Jan 15, 2025 -

Nissan of Downtown L.A. responded

The team at Nissan of Downtown LA was happy to address your car's issue and ensure it's running smoothly again. Thank you for choosing us, Jason!

January 15, 2025

Very friendly environment very professional helpful at least the lady that helped me was Helen More

by rashidahjones26
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Helen Villafranca
Report | Print
Jan 16, 2025 -

Nissan of Downtown L.A. responded

Thank you for choosing Nissan of Downtown LA for your vehicle's service needs! We're glad you enjoyed your experience with us!

January 15, 2025

Very good service with courteous, polite, friendly and with a knowledgeable respectful team. Good doing business with them. More

by JBueno
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sandy Cordero
Report | Print
Jan 16, 2025 -

Nissan of Downtown L.A. responded

We're so happy to hear you had a positive experience with our team at Nissan of Downtown LA. Thank you for your kind words and support!

January 15, 2025

Thank you helen , Richard and Jose for making my visits so smooth and no hassle I appreciate your dedication More

by garayrachel21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Helen Villafranca
Report | Print
Jan 16, 2025 -

Nissan of Downtown L.A. responded

We'll be sure to pass this along to them! Thanks for recognizing their dedication to our valued customers like you at Nissan of Downtown LA!

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