Nissan of Elizabeth City

As a woman looking to purchase a used vehicle, I was very concerned about working with a dealership. Hal Chappell was the sales associate that helped me. He really listened to what I wanted, (which was not o concerned about working with a dealership. Hal Chappell was the sales associate that helped me. He really listened to what I wanted, (which was not originally a Nissan), worked on what I could do with my budget, and there was absolutely no pressure to make a decision until I was ready. I actually needed to rent a car in the meantime, and the young lady on the phone was friendly and nice, and the process of renting the car was a breeze. During this time a Nissan Rogue came in with my budget and mileage specifications in IMMACULATE condition. Still, no pressure. The finance department made the application process simple and fast, Mr. Chappell was so helpful in many ways and did i say NO PRESSURE? Courtesy, consideration and friendly faces seem to be staff requirements as I worked with several staff members in finance, test drives with other sales associates, the rental department and the staff in service. I have been employed for many years in hospitality and customer service industries, and the management and staff at Alliance could write a book on providing excellence and consistency in every area of their business. Two thumbs up! More

Ms. White was an excellent sales person. She was soft spoken, kind and knowledgeable of what she had on the lot and she let us take our time without any pressure ( like one gets at many other dealers ). spoken, kind and knowledgeable of what she had on the lot and she let us take our time without any pressure ( like one gets at many other dealers ). Once we made the deal, she got the paperwork done as quick as the others would let her get it done. She is a very good sales person. Hooray for her ! The reason why I gave this rating is because, myself and my family have never been to such a place where the people don't pressure you to buy what they want, not what you are looking for. Again Hooray for Ms. White Steven Liona More

i worked with herb griffin at Nissan of Chesapeake he was very detailed and cared about my new car needs. He also got me a great deal for a new car very detailed and cared about my new car needs. He also got me a great deal for a new car More

Mike Harrell and Beverly Pritchett have provided great service. Mike Harrell was the salesperson who sold the vehicle. He went above and beyond to make sure I was happy with the vehicle I was purchasing service. Mike Harrell was the salesperson who sold the vehicle. He went above and beyond to make sure I was happy with the vehicle I was purchasing. Beverly Pritchett is the person who oversees the servicing of my vehicle. She has been a pleasure to work with and I have been pleased with the service on my vehicle. More

Beverly Pritchett is one of the kindest person I know. Always explains what/why services to get done and is a great asset to your company. I have been very happy with her over the three years so far. Tha Always explains what/why services to get done and is a great asset to your company. I have been very happy with her over the three years so far. Thats why I keep coming back cause of her. I speak very highly of her and AJ . AJ took time to come explain to me what was going on with my car. You don't find people like them two!!! Please know they are hard working and great employees!!!!! More

I have given this rating because I visit this dealership alot because of the people being so friendly. I even stop in when I dont have service for my car. These people make me feel like a queen when I go in alot because of the people being so friendly. I even stop in when I dont have service for my car. These people make me feel like a queen when I go in. They acknowledge me and my presence each time I'm in there. I love going in there talking with each and everyone. There are big heads or little heads that I cant talk to. Everyone is willing to help with whatever problem that needs to be addressed. I recommend others to this dealership all the time!! I love them all. More

Why did we purchase from Alliance, Paul understood what my wife and I were looking for and at what price. We drove two hours to purchase our Ford Flex from him. Paul took care of everything. Would recom my wife and I were looking for and at what price. We drove two hours to purchase our Ford Flex from him. Paul took care of everything. Would recommend him to family & friends without a doubt. Would like to stress Paul understood and proformed at a top level on making sure we were happy with our purchase. More

i have a 2012 nissan froniter,i started truck thursday and exhaust was very loud.called dealership and they sent tow truck right away to pick truck up.i rode with tow truck drver from outer banks to eliza and exhaust was very loud.called dealership and they sent tow truck right away to pick truck up.i rode with tow truck drver from outer banks to elizabeth city.when i arrived, the dealership had loaner truck ready and gased up for me to use.i needed truck to work.they replaced exhaust monifold and also noticed the truck battery had cap missing from it.dealership took care of all issues.when truck was repaired they had someone deliver truck to the outer banks to me ,which saved me 2 hours drive time.also my truck was washed and vaccumed when i got truck back.they made a bad day very nice for me.i can not think of anything they could have done any better than what they did. five star service ***** More

They were very caring and supportive of my needs and wants. I would recommend them to others and I will return if I need another vehicle. wants. I would recommend them to others and I will return if I need another vehicle. More

I cannot express how impressed and satisfied I am with both my purchase and experience at Alliance Nissan. If you go anywhere else before going here, you are wrong and will miss out on a great deal. The b both my purchase and experience at Alliance Nissan. If you go anywhere else before going here, you are wrong and will miss out on a great deal. The best and smoothes transaction I have ever had buying a vehicle and anything for that matter. I showed up interested in a Titan. During my quick test drive they looked over my trade-in. By the time I returned my test drive they gave me an estimate on the price of the Titan with all factors considered. I informed of the price I was looking for and within ten minutes they had the numbers where I wanted them. All this will no hassle, drama, or bs. The sales, sales manager, and finance manager knew the answer to all my questions and where not just professional but friendly. The detail crew in the back did an outstanding job cleaning the vehicle. I now have a brand new Titan that is exactly the truck I wanted for an amazing price. When I am ready to buy another vehicle, it will probably be a Nissan and will absolutely without a doubt be at Alliance Nissan. I highly recommend anyone wanting a new vehicle stop in, I promise you that you will thank me. More