Nissan of Elk Grove

From the moment I was greeted, EZ was personable yet professional, informative but not pushy, and wonderful to work with. I visited twice: once for research and the following day to purchase. He gave me professional, informative but not pushy, and wonderful to work with. I visited twice: once for research and the following day to purchase. He gave me accurate information that was confirmed in the brochure/book he gave me during my first visit. When I needed time to further discuss the purchase, he politely let me go without a sales pitch. That was a huge deciding factor for my return to purchase the vehicle. When I returned, he had the vehicle waiting for me. From start to finish, EZ upstanding with his sales approach, which is the reason for my "great" marks above. However, my overall experience was rated "good" because I felt like the paperwork process took too long. I arrived at the dealership at approximately 3:35 pm. EZ greeted me, showed me the car, and took me to his office. I didn't test drive it, just looked at it so we were back in EZ's office about 10-15 minutes after arriving, but I didn't leave the dealership until about 7pm. I sat a long time waiting for the paperwork and then there was a discrepancy with the price of the new vehicle and the payoff of the old vehicle. I began to feel like I had to be overly cautious about everything whereas EZ had made the process easy. Despite the aforementioned, I had a good experience at the dealership, would recommend it to others, and would return to purchase another vehicle when it's time. More

The reason why i rated the experience at a 5, is because Heidi was an excellent sales consultant. She did not try to pressure of with the car, and made sure we were getting something we needed. I really app Heidi was an excellent sales consultant. She did not try to pressure of with the car, and made sure we were getting something we needed. I really appreciate how she was very open about all the aspects of getting the car and the process. She was very helpful and i would recommend her to anyone. More

Jambert was very instrumental in my decision to purchase the vehicle. He was friendly, very cooperative, did not do a hard sale on me which I greatly appreciated. The car basically sold itself, but he hel the vehicle. He was friendly, very cooperative, did not do a hard sale on me which I greatly appreciated. The car basically sold itself, but he helped move me to that decision, and very nicely. Jambert went thru all the details on the car, set up Blue tooth for both my husband and I, explained how to get into GPS program, CD player, door locks, moon roof maneuvers, etc. He did a fabulous job. More

Heidi was very helpful and knowledgeable about all the cars we were interested in. She was very patient while we were deciding on whether or not to switch to a car from a SUV. Ultimately, she found us t cars we were interested in. She was very patient while we were deciding on whether or not to switch to a car from a SUV. Ultimately, she found us the perfect SUV. We would definitely recommend any family member or friend to go to her, should they find themselves in need of a new car. More

This dealership was comforting and Maria provided excellent service. I did not feel pressured to buy anything and she took her time to find me exactly the kind of truck I was looking for. excellent service. I did not feel pressured to buy anything and she took her time to find me exactly the kind of truck I was looking for. More

This was my first car purchase and I am very glad I chose Nissan of Elk Grove; I had an amazing experience! EZ was very knowledgeable and took his time to explain everything. Overall I had a great buy chose Nissan of Elk Grove; I had an amazing experience! EZ was very knowledgeable and took his time to explain everything. Overall I had a great buying experience, and thanks to EZ left feeling confident about my purchase. More

My first experience of buying a car at Nissan Elk Grove was very pleasant. The sales person, Ez Barham, was very cooperative and helpful. Ez helped me with filling out the paperwork and completing the purc was very pleasant. The sales person, Ez Barham, was very cooperative and helpful. Ez helped me with filling out the paperwork and completing the purchase procedures. Ez was very friendly and welcoming. It was a pleasure dealing with him. Surely, I will recommend Nissan Elk Grove and in particular Ez to all my friends. More

My experience with this dealership was great. My dealer, Anthony Glover, was friendly and listened to the things that I was looking for in a car. He was not pushy at all which is an important character trai Anthony Glover, was friendly and listened to the things that I was looking for in a car. He was not pushy at all which is an important character trait for me. He worked with the price I was offering and gave me a great deal. Since the deal was done at night most of the maintenance people had gone home and he helped clean the car. That is outstanding customer service and I truly appreciated it. I will definitely recommend Mr. Glover to my friends and family. More

I got what I wanted and didn't feel pressured to buy. I didn't feel rushed and was able to ask all the questions I wanted. I love my new car. I didn't feel rushed and was able to ask all the questions I wanted. I love my new car. More

We were walking around the lot looking at several cars, when Anthony approched us with a friendly smile and a hand shake , asking what we were looking to buy, so we told him that we were just checking out when Anthony approched us with a friendly smile and a hand shake , asking what we were looking to buy, so we told him that we were just checking out a used Altima that we heard about, so he walked us over to the Altima that was on sale, which was the color I was looking for, so we went into the showroom to see what could be done for us. Anthony asked us what was our price range and what we wanted our payment to be. We told him and he went to talk to the guys that say aye or nay and let Anthony know what is best for us, which was that we had a better chance of getting a new car than the used one, so Anthony checked to see if they had what we wanted which they did, so we chedked it out and decided to see what they could do for us, which ended being a great deal with no down and the payment that we could afford. Then we went to talk to David Hidalgo in financing and we feel he went to a great length to include a waranty and gap insurance for us and still kept our payment downl. These are 2 great guys and an asset to your dealership. We thank everyone involved with our purchase Diane and Mel More