Nissan of Elk Grove

Mel helped me through the buying process to make it seamless. The service was great. He was not pushy, just anwered any question that I had. He helped me through the negotiation until I was satisfie seamless. The service was great. He was not pushy, just anwered any question that I had. He helped me through the negotiation until I was satisfied. Dearlership was very friendly on all visits since purchase. More

I was very moved by the service quality and personnel attention provided by the service team. I will be looking forward for my next visit. Keep up the good work guys.I had prior bad experiences with the attention provided by the service team. I will be looking forward for my next visit. Keep up the good work guys.I had prior bad experiences with the dealership , where the sales person was not willing to sell me the vehicle i wanted , instead he was forcing me to get something else. Due to this i went to Roseville to get my cars. I think with the level of service and satisfaction i received from the service team. I will recomend this center to others for the value added service. Thanks Jagjit and the team at express center. Kudos! Thanks Arveen Deo More

I had a great experience from this dealership. There was no one hovering outside the dealer like hungry wolves. I found it very welcoming and professional. There was no peer pressure and it was all about wo no one hovering outside the dealer like hungry wolves. I found it very welcoming and professional. There was no peer pressure and it was all about working with us and making sure we were satisfied on our purchase. I would recommend my family, coworkers and friends for their best customer service and the car of their dreams. More

Melvin was great. He took the time to explain the vehicle and was patient with my husband's many questions. He stayed with us during the whole process and made us feel like we were all that was important. and was patient with my husband's many questions. He stayed with us during the whole process and made us feel like we were all that was important. The finance guy was efficient and obviously very knowledgable about what he was doing. More

Our dealer was Ron K. He was wonderfully personable, honest and sincere. Adjectives that I would not normally readily use to describe a car salesman. He was proactive in meeting our needs and anytime I honest and sincere. Adjectives that I would not normally readily use to describe a car salesman. He was proactive in meeting our needs and anytime I had a question or issue re: my car, he took time to listen to what I was saying and addressed the issue. I will be a return customer. More

This was the 3rd Nissan dealership I visited in the Sacramento area. I knew exactly what I wanted and hoped to buy a car close to either home or office. Nissan of Elk Grove is a long ways from either Sacramento area. I knew exactly what I wanted and hoped to buy a car close to either home or office. Nissan of Elk Grove is a long ways from either. However, they had the best selection and unlike the other dealerships, actually wanted to do business with me. Lucy has a good sense of humor and a pleasant personality. More

I bought a used gmc Yukon and was treated as if I bought new car. Not like it should make a difference. But Matt was very professional and new what he was talking about. If he didn't know something, he woul new car. Not like it should make a difference. But Matt was very professional and new what he was talking about. If he didn't know something, he wouldn't lie about but try his best to find out. They also fixed any discomfort I had with the vehicle. Free sodas, snacks, a shirt and a mug. My kidss loved that place. It's a great place to buy new or used. More

My family and I came to Nissan of Elk Grove to browse at used Nissan Altimas. While looking, Vu Huynh approached us being very friendly and helpful. He showed us a few cars and we noticed the 2010 Altima used Nissan Altimas. While looking, Vu Huynh approached us being very friendly and helpful. He showed us a few cars and we noticed the 2010 Altima would be a better way to go because it was only a difference of a couple thousand, especially with the rebate that was offered with the new car. Vu Huynh was very professional and easy to talk to. He made my first time experience with buying a car very easy and comfortable. Being that my family and I had arrived at around 7 p.m., we stayed until at least an hour after closing time negotiating and going through the paper work. What I liked best was that we did not feel rushed at all, nor did he make me feel pressured in buying a car that night. Vu made sure from the beginning that I liked the car before making any final decisions in committing to purchasing the vehicle. All in all, I feel that this dealership has awesome customer service and I will be glad to recommend anyone who is looking for a comfortable buying experience to come here. More

My husband and I came in to test drive a used 2007 VW Jetta and check out the other used cars the dealership had. Vu Huynh assisted us and he was very patient, knowlegeable and courteous throughout the Jetta and check out the other used cars the dealership had. Vu Huynh assisted us and he was very patient, knowlegeable and courteous throughout the transaction. After we decided that going used was going to be a risk for us we inquired about a new car.. that he when Vu totally saved the deal. We had been to EG Toyota the previous day and had promised to go back, just as we were leaving Vu persuaded us to test drive the Altima.... that was the clincher. We fell in love with the car and with Vu's honesty. Being a huge fan of Toyota, Vu provided us with Consumer reports and facts on the car. We told him what Toyota was offering and he bet their price... Vu went out of the way to show us every car on the lot and explain the features. At no time did we feel pressured, what we wanted was to give Vu a sales he deserved very very much. The dealship was beautiful and very very clean, we had our 11 year old with us that was amused with sitting in the 380 z, drinking all the soda he wanted, going on the internet. Everyone was friendly and made our car buying experience a pleasure!!! I know Vu is a new employee and I can tell he will be an asset to the dealership. Keep up the great work Vu and hopefully when we come back in three years you can help me trade up! More

They were very good in fixing my car at a timely manner. They notify me as soon as they know what was wrong with it and confirm with them what they are doing. My car runs great. I was able to get a rental a They notify me as soon as they know what was wrong with it and confirm with them what they are doing. My car runs great. I was able to get a rental and go on with my daily task. I came back to up pick up my car and it look beautiful. They wash my car too. Thank you. More