Nissan of Elk Grove

I kid you not, if you were to look up awesome dealership in the dictionary, you would find Nissan of Elk Grove for the definition. My dealer Khan Ho was so awesome, I would highly recommend him to anyone th in the dictionary, you would find Nissan of Elk Grove for the definition. My dealer Khan Ho was so awesome, I would highly recommend him to anyone thinking about buying a new car. I felt more like family than I did a customer. More

I am always grateful when Tina Long is my service advisor. On my last visit she not only assisted me in her usual professional manner, but offered a small act of kindness that made a huge impact in m advisor. On my last visit she not only assisted me in her usual professional manner, but offered a small act of kindness that made a huge impact in my day. Thank you for employing people like her. It matters more than you may know. More

I was very happy with the service I received by Vu and everyone else at Nissan of Elk Grove. Though the course of conversation with Vu I learned that he was new to the job. However, had he not shared th everyone else at Nissan of Elk Grove. Though the course of conversation with Vu I learned that he was new to the job. However, had he not shared that information with me, I would have never guessed. Vu was knowledgeable, informative, polite and professional. He made me feel like he I was important and he wanted to be sure that I got the vehicle with all of the things I wanted. More

I was greeted with great professionalism and courtesy. Sang was very knowledgeable about Nissan's products. He was able to get the model i wanted the very next day and i did not feel the pressure as y Sang was very knowledgeable about Nissan's products. He was able to get the model i wanted the very next day and i did not feel the pressure as you would at other dealer ships. The over experience at Elk Grove Nissan was very pleasant and would have no trouble in purchasing anther Nissan product there or referring family and friends. More

This is my second vehicle purchased at Elk Grove Nissan. I have received exceptional customer service from the sales team. This time was even better than the last. Aj was awesome! His product knowledge, cus I have received exceptional customer service from the sales team. This time was even better than the last. Aj was awesome! His product knowledge, customer services skills and understanding of my needs was key. The service department is also top notch! More

We have always received good service. But ,this time they took 5 hours for a simple oil change and did not even call me to let me know what was going on or why. I called them afer 4 hours and was told it wou took 5 hours for a simple oil change and did not even call me to let me know what was going on or why. I called them afer 4 hours and was told it would be longer. Told they had someone get hurt.but did not communicate with me all day. Really frustrating. Jan Bertolucci More

Always get top-notch service from John and Scott. John is the service writer, always is professional, friendly and treats me and family members with courtsey. Scott does the work on all of our Nissans. is the service writer, always is professional, friendly and treats me and family members with courtsey. Scott does the work on all of our Nissans. If Scott isn't there. My vehicles aren't there. I trust my vehicles with Scott. More

My car is a 2002 Altima, and I have had trouble with it in the past, but everything was finally taken care of. Over the years I have spent some $$ keeping the car up and it seems to be doing pretty well. I in the past, but everything was finally taken care of. Over the years I have spent some $$ keeping the car up and it seems to be doing pretty well. I usually go to the Quick Lube, but have also done a few in the regular service department. I have been pleased with the service and everyone is very courteous, and especially friendly. I always get the shuttle, and have enjoyed the drivers, the service, and the discounts offered by Nissan. I really don't have a complaint; just some confusion. I recently had the oil change with tire rotation. I was told that I needed front brakes and two rear tires. I drove the car for a few days and did hear a noise on the right front, but didn't think it was the brakes. Tina had a tech drive the car and it turns out I needed a new CV boot - over $200 for the job. Then Tina explained that my brakes should be good for about another 10,000 miles. The tire tread was checked, and it showed that the tread measurement was at the highest level. I haver been hearing some squealing (it is getting hot around here) and some pull. Now I probably need a front end alignment. I really hope the brakes and the tires are really OK, as I do more driving in the summer to visit friends, family, etc., and I sure don't need any car trouble. So...we shall see what transpires. As I said, I am a bit confused since I have had two different diagnosis. I am trusting Tina, and hope all goers well. Thanks for your time and attention. More

AJ helped me find the right car. His approach was very friendly and he was knowlegeable about car options but with no sales pressure. I really felt he was helping me to find just the right car to fit my n friendly and he was knowlegeable about car options but with no sales pressure. I really felt he was helping me to find just the right car to fit my needs. After I decided to purchase the car, I said I had limited time before an appointment. The manager expedited the finacial transaction. It was completed very quickly and with a low interest rate. I took a test drive, viewed several cars and purchased a new car in TWO hours! It was my best new car purchasing experience. More

had to wait 4 1/2 hours for answer to warrenty and for a rental, when my husband called tina to ask why they had added time to the repair,i think that upset her and she told my husband if the warrenty did n rental, when my husband called tina to ask why they had added time to the repair,i think that upset her and she told my husband if the warrenty did not pay when the car was ready , we would have to pay the entire bill and wait to be reimbursed. More