Nissan of Elk Grove

I have been a returning customer to the Nissan of Elk Grove and today I took my mom in to purchase her new 2013 Pathfinder. We received exceptional customer service by Sohe. She worked with us to accommo Grove and today I took my mom in to purchase her new 2013 Pathfinder. We received exceptional customer service by Sohe. She worked with us to accommodate to our needs, found the best alternatives, very patient, friendly and welcoming. Sohe explained all the details about the car we were looking to purchase, went over the process, took us on a great test drive, and followed up to make sure we were happy with our decision. Dave Hidalgo helped us through the finance portion of the transaction. He went over all the paperwork thoroughly, explained the maintance packages, warranty, gap insurance, rewards program, etc. At the end of the night, we all left with smiles. Our overall experience at the dealership was wonderful! - Niseeta More

Angelo Montinola was our sales associate and he has done much more than we expected. We bought a Nissan Leaf and as it was our first electric car we had many questions about how it worked, where to find ch much more than we expected. We bought a Nissan Leaf and as it was our first electric car we had many questions about how it worked, where to find charging stations, how far it would go on a charge, etc. With the help of Angelo and 2 Leaf specialists Joe Luiz and Rico Estrada we had all our questions answered and then some. Rico even called Nissan when our Carwings telemetrics account wasn't working due to a problem with data that Nissan had. The thing that has impressed me most is that these guys have given us so much help after they had the money. They didn't just tell me to figure it out once the purchase was complete. They are still calling and asking if I have questions 2 weeks after we got the car. More

angelo,the salesman,warren santos the sales manager and sang who did our paper work were the best.thank you for everything,talking about the best car buying experience,just had one at nissan of elk grove,t sang who did our paper work were the best.thank you for everything,talking about the best car buying experience,just had one at nissan of elk grove,two thumbs up guys. More

We came in hoping to find a good reliable car and a gas saver to commute to work. Rick, our sales person, did a fabulous job explaining and proving us with answers we are seeking about the 2012 Toyota Camr saver to commute to work. Rick, our sales person, did a fabulous job explaining and proving us with answers we are seeking about the 2012 Toyota Camry. We enjoyed his experience and would recommend him to our friends and families. More

Everybody treated me very well & I got the car that I wanted. (Sort of) I had sent an email specifying exactly what I was looking for, and was told that you had the exact car in stock. I made a specia wanted. (Sort of) I had sent an email specifying exactly what I was looking for, and was told that you had the exact car in stock. I made a special trip to Elk Grove (I live in Sonora) ready to purchase the car that I wanted. Unfortunately, the car that I wanted was not in stock. I would have had to wait more for it to be found and delivered. I was very disappointed, but I went ahead and bought another car that was not my exact preference, but I do love it regardless. Also, the wait to actually take delivery of my new car was very long. I got to the dealership @ 11:30 AM & was not out of there until approx. 4:30 PM. I realize that it was busy day, but I've never spent 5 hours buying a car. More

First of all I would like to thank Elk Grove Nissan for putting me in a brand new 2013 Nissan Altima with my trade-in. Vu Huynh, my salesman, was extremely helpful and courteous. Finance Manager, David Hid putting me in a brand new 2013 Nissan Altima with my trade-in. Vu Huynh, my salesman, was extremely helpful and courteous. Finance Manager, David Hidalgo processed my paperwork without a hitch. Actually, he was able to reduce my monthly payment because I had been an existing Nissan customer. I am very grateful for both of their services and couldn't be happier with the car I drove off the lot. I got the car I wanted, the color I wanted, and the price I wanted all while being treated fairly and respectfully. Go see Vu for your new car and prepare to be satisfied. I love my new Altima! P.S. They even bought me lunch!! More

I felt so comfortable walking into the dealership to make my purchase, everyone was so friendly every step of the way. I felt like I was among friends and not buying a car. They worked with me to choose some my purchase, everyone was so friendly every step of the way. I felt like I was among friends and not buying a car. They worked with me to choose something in my price range. Everything was explained to me and they encouraged me to ask questions. Very happy with my purchase. More

From the time we entered the lot the sales staff was so friendly. Sang in finance explained everything very clearly. He even called the next day to let us know he got us a better rate and lowered our payme friendly. Sang in finance explained everything very clearly. He even called the next day to let us know he got us a better rate and lowered our payments by $20.00 a month. Sohella and Darrell in the sales department were so thoughtful and offered us complimentary beverages as we waited to be called into finance. We would defiantly recommend Elk Grove Nissan to our friends and family. More

I am saddened to see that I can only give him a rating as high as Great. Ron is so amazing, there are no words to describe him. My girlfriend and I were welcomed into his office, sat down, and given the best high as Great. Ron is so amazing, there are no words to describe him. My girlfriend and I were welcomed into his office, sat down, and given the best service we have ever received. He didn't try to sell us something we didn't want, and worked with us immensely to make us more then happy. I never felt at any point that I was dealing with a "car sales man", but with a person who had knowledge and was willing to direct me in the right direction. He took the time to let us know about him in a personal light and found that we had much in common, which made it a much more relaxed situation. This man deserves the utmost recognition. He is amazing and we will be sending all of our friends and family to him in the future. Thanks so much Ron! More

We initially went in to get information and inquire about a new vehicle. We ended up with a new 2013 Pathfinder that same day, and could not be happier. Our Sales Associate Matt Heidrich could not have imp a new vehicle. We ended up with a new 2013 Pathfinder that same day, and could not be happier. Our Sales Associate Matt Heidrich could not have impressed us more. His professionalism, willingness to help, and overall attitude made this one of the most positive buying experiences we have had to date. Without doubt we would buy a car from Matt again, and most definitely from Nissan of Elk Grove. We never felt like we were being sold on anything, from beginning to end Matt had a willingness to help and ensured that our needs were first and foremost. I have HATED the car buying experience in the past, and after this experience can honesty say I no longer have that fear. I cannot recommend Matt Heidrich enough as an amazing person, excellent salesman, and above all else someone who holds customer service at the forefront. Additionally, we had the pleasure of dealing directly with Matt Bassett. He made it clear his involvement was to ensure customer satisfaction and to make sure we were happy, whether it meant a sale would occur or not. Really could not say enough good things about both Matt Bassett and Matt Heidrich. We can honestly say if we had to deal with any other person, this sale would likely have not occurred, and certainly not on the same day it did. With that said, I can also say, we would NOT have had the positive experience we feel today. This was the best of many car buying experiences we have had, cannot thank both of them enough for all they did to make sure we were entirely happy from beginning to end and beyond. LOVE my new Nissan! Thanks Matt H! More