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Nissan of Elk Grove
Elk Grove, CA
5,447 Reviews
Welcome to Nissan of Elk Grove! Whether you are looking for a new or used Nissan car, truck, or SUV you will find it here. We have helped many customers from Elk Grove, Sacramento, Roseville, Lodi, Davis, Carmichael, Fair Oaks, Rancho Cordova, Placerville, Woodland, Folsom, Stockton, Fairfield, Auburn and Vacaville find the new Nissan of their dreams!
We know that prospective customers are very well educated when researching their next vehicle which is why we have made it easy to get all the available vehicle information.Now you can spend less time researching and more time enjoying your purchase. Check out our new specials and used specials for additional savings on your next vehicle.
As a premier California Nissan dealer, we have a huge selection of new and used vehicles from which to choose. Nissan of Elk Grove online and offline customers enjoy vehicle specials every day. We also offer Nissan service & parts, an online inventory, and outstanding financing options, making Nissan of Elk Grove a preferred dealer serving Elk Grove, Sacramento, Roseville, Lodi, Davis, Carmichael, Fair Oaks, Rancho Cordova, Placerville, Woodland, Folsom, Stockton, Fairfield, Auburn and Vacaville Nissan buyers. Ready to set up a test drive? Visit our Sacramento Nissan dealership in Elk Grove, CA today. We're conveniently located in the Elk Grove Auto Mall right off Highway 99.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 5,447 reviews
October 21, 2008
Brought my vehicle in for an oil change and to check to engine warning light. Vehicle was given back to me with a tire warning light. I immediately (on the same evening) left multiple messages with the engine warning light. Vehicle was given back to me with a tire warning light. I immediately (on the same evening) left multiple messages with the dealership advising them that they returned the vehicle to me in an unsatisfactory condition, and they must fix this. I also advised them that they must call me back to discuss this. These telephone calls were recorded by me with the time and date. Basically, the staff there did not care about giving me my vehicle back in an unsatisfactory condition, nor did they care about even returning my calls. I need this fixed. NOW. What do I have to do, sue you guys to fix my car? I thought you were a reputable dealship! More
by ober
Employees Worked With
caucasian female with dark hair
October 20, 2008
Sorry I did not remember the woman service advisors name but she was very knowledgable and helpful.Sorry I did not remember the woman service advisors name but she was very knowledgable and helpful.Sorry I but she was very knowledgable and helpful.Sorry I did not remember the woman service advisors name but she was very knowledgable and helpful.Sorry I did not remember the woman service advisors name but she was very knowledgable and helpful. This will stop me from completing your survey again More
by cwiseley
Employees Worked With
not remembered
October 18, 2008
I made an appointment online to find that I didn't have an appointment. Apparently my automated appt wasn't manual listed onto their appt sheet. We picked up my car past and after paying for services an appointment. Apparently my automated appt wasn't manual listed onto their appt sheet. We picked up my car past and after paying for services, I assumed my car was fixed so I didn't check to see if it had been until the next morning, but low and behold it wasn't fixed at all. I called the next morning and to come in again. When picking up the car the 2nd time we'd talked to Danny Singh the tech who gave tips on how to prevent my problem. It doesn't work reliably so to this day I still have the problem. I'm reluctant to take my car back in and possible pay again for the time and effort for something they apparently don't have the expertise to fix. More
by vcamilo
Employees Worked With
John Brooks, Danny Singh
October 14, 2008
I noticed that the oil change showed my next visit should be at 73500 but I brought my car in at 70898. I felt like they were trying to get me to spend more $ sooner by bringing my car in earlier than neede be at 73500 but I brought my car in at 70898. I felt like they were trying to get me to spend more $ sooner by bringing my car in earlier than needed. Wehn I called, they said it should be every 3500 miles for an oil change but previously, they've been recommending 5000. I don't know why this happened. I felt taken. More
by taken_6
Employees Worked With
Unsure
October 08, 2008
Car was scratched on the door and had to be fixed. Once the complaint was brought to personnel on staff, car was taken and repaired as they were minor scratches. Since this last service, brake light wil the complaint was brought to personnel on staff, car was taken and repaired as they were minor scratches. Since this last service, brake light will come on when car accelerated from stopped position. A different sound comes from the wheels now from before the reapair (the car only has 30K). When windshield wipers were replaced, it was not replaced with the stock model. A more inexpensive one was replaced instead. Thank you for your consideration. More
by Renato Murrer
Employees Worked With
Don't remember. It was a sunday afternoon shift
October 07, 2008
Joe was very knowledgable and extremely friendly. Even though the sale took quite some time to complete, Joe made it very pleasurable. Good deal, good price and found the car that was just what we were l though the sale took quite some time to complete, Joe made it very pleasurable. Good deal, good price and found the car that was just what we were looking for. I would highly recommend giving them a chance to earn your business. More
by srt10saint
Employees Worked With
Joe Guerrero
October 03, 2008
The courtesy car experience was my biggest problem. My bill was in excess of $1000 drove the courtesy car less than 35 miles & the guy made me take the car back to a service station to replace the fuel I bill was in excess of $1000 drove the courtesy car less than 35 miles & the guy made me take the car back to a service station to replace the fuel I used.I think this was outrageous!!!!Tina was pleasant to work with. More
by tombussey
Employees Worked With
Tina Long
October 03, 2008
I had a wonderful experience with Mike. He was responsive to my needs and questions. I was happy with the level of service he provided. After dealing with previous car experiences at this Nissan, I finally h to my needs and questions. I was happy with the level of service he provided. After dealing with previous car experiences at this Nissan, I finally had a great level of comfort. He called me in a timely manner to discuss issues with my car and gave me options. He also assisted me with purchasing an extended warranty. I felt my car was in good hands. When I get my car back from Nissan, it is not always that clean. Other than that, my experience was wonderful! Thanks Mike. More
by kishaunthorntona
Employees Worked With
Mike (last name?)
October 02, 2008
I purchased my 2007 Nissan Altima in August of last year, and I have had all the scheduled maintenance done at Nissan of Elk Grove. During every visit, I have found any employee I have come into contact wit and I have had all the scheduled maintenance done at Nissan of Elk Grove. During every visit, I have found any employee I have come into contact with to be friendly, courteous and professional. More
by LEWilkinson
Employees Worked With
Mike Burke
September 28, 2008
I greatly appreciated the friendly, unembellished, reasonable responses to my consumer questions regarding the issues of safety ratings, drivability, utility features, ad nauseum. In my case, I wante reasonable responses to my consumer questions regarding the issues of safety ratings, drivability, utility features, ad nauseum. In my case, I wanted to carry a bicycle, and the Rogue would allow me to do this nicely. Every effort was made to offer me the vehicle with the features I most desired and with the financing parameters that would comfortably suit my budget. I anticipate and predict the service end of this transaction will be equally reassuring and worry free. More
by Florin Frog
Employees Worked With
A. J. West
