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Nissan of Elk Grove - Service Center

Elk Grove, CA

4.7
466 Reviews

466 Reviews of Nissan of Elk Grove - Service Center

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January 08, 2010

My 91 Nissan Sentra SE-R (with 220k miles) recently failed functional (smog) test due to the smog test clerk could not determine timing on my vehicle, not due to emissions (which the vehicle passed wit More

by flipsideca
Recommend Dealer
Yes
Employees Worked With
John Brooks
January 04, 2010

I had an IPDM go bad on my Titan and it was afte the warranty was past. The dealer had it fixed under warranty. This was an excellent thing to do and this has made me consider the dealer for future purc More

by michaeltolds
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
John
December 31, 2009

Due to past experiences with other car dealerships,I had grown not to trust Dealership Service Centers. After my experience with Nissan of Elk Grove my trust has been restored! The staff at the Nissan of El More

by janet2112
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim
December 28, 2009

I have worked with Cruz before, she always remembers my name and is always friendly and attentive and cares about whjat is going on with my car. I would love to get her every time I am in the shop. Every More

by lynnsavage
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cruz Solorzano
December 26, 2009

Had my Nissan Armada serviced at the quick lube in Elk Grove and the oil change was okay but the service folks did a very poor job of vacuuming out my car and drying it off after they washed it. I have h More

by dav1dbmw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
service rep
December 22, 2009

I purchased the service package with my new Pathfinder. I scheduled an appointment for my oil change 3.5 months ago. I arrived early to my appointment and was told the wait would be over an hour and a half f More

by tne22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike Burke
December 19, 2009

I would say I received good customer service. I had an early appointment in the morning and received help very promptly. I was also helped to get a rental car for the day until my car was finished. The More

by tstamps
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Brooks,
December 16, 2009

I needed a new visor, oil change and tire pressure light to be fixed. I showed up on a stormy saturday afternoon with no appointment and they managed to fit me in. The whole thing took a bit more than an More

by lyb1021
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don't remember
December 15, 2009

I am always satisfied with the treatment I receive at Elk Grove Nissan for my Altima. The staff are always very friendly, knowledegable, and proficient at their jobs. I never have to wait too long and am tol More

by lovemuch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John in service
December 13, 2009

We were immediately greeted by several staff with good mornings, smiles and pleasant welcomes. Our car was serviced, a recall item was performed and vehicle was ready for pick up as soon as possible. Al More

by Jack Marvelli
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cruz Solorzano
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