Nissan of Fort Myers - Service Center

You have lost a customer because of your greed. I am happy with the work and employees but I m very angry about the 3 per cent that you add on a credit card. Your service fee is out of this world. I am happy with the work and employees but I m very angry about the 3 per cent that you add on a credit card. Your service fee is out of this world. There is no need for it. It goes beyond gauging. It seems your aim is for larger profits. It's undeserving. I will not bring back my car for any service nor will I ever buy another car from you. I refuse to feed into corporate greed. More

We took our vehicle because the airbag light was flashing. They charged over $1k to replace a part. One of their employees then went on a drive in our car and crashed it. They called us and said it flashing. They charged over $1k to replace a part. One of their employees then went on a drive in our car and crashed it. They called us and said it was minor thing during a car wash and that there was no reports or anything and that they would fix it. Our insurance called us on the day we went to pick up the car to let us know someone had filed a claim! Not only was it not a “minor” accident, but it was also pretty far from where they needed to be. We know because we have a dash cam and looked at the footage. The entire thing was fault of the driver who was in my car. There was a police report and now our car value has diminished. Our car was paid off with no accidents and we were planning on selling to upgrade. We still have the blinking airbag light and they want to charge us another $2.5k to fix it again because now they say it’s something else. Needless to say, we now have a lawyer working on this case. I wish I could give them negative stars. Carlos was kind and patient, but John was rude and couldn’t show his face after making my husband take a day off from work because he had to give him the car personally. Never showed his face, so what was the point? A day of income lost for our family because he refused to take it in the afternoon. More

They are perfect and thoughtful and put effort in their jobs They care about every detail jobs They care about every detail More

Stained my front bumper with some liquid. Unable to remove the stain. Also forgot to give me my tire key. Unable to remove the stain. Also forgot to give me my tire key. More

Not impressed with the new service department. My lose me as a customer because of long service times and lack of friendliness. My lose me as a customer because of long service times and lack of friendliness. More

I always enjoy going to Nissan for servicing my car. they informed me of everything that needs to be done to my car before they do any service. I appreciate that! they informed me of everything that needs to be done to my car before they do any service. I appreciate that! More

Daniel Jackson in the service department, was absolutely one of the best service persons I have ever communicated with. He explained everything to me that needed to be done to my car, took pictures and a vi one of the best service persons I have ever communicated with. He explained everything to me that needed to be done to my car, took pictures and a video. I thought that was incredible. He made everything very easy for me to understand, outstanding young man. Thank you Daniel! All the people that took care of me was so kind and made me Feel like a very special person. I would recommend anyone to service their car at Nissan, Thank you so much! More