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Nissan of Fort Myers - Service Center
Fort Myers, FL
1,343 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,343 Reviews of Nissan of Fort Myers - Service Center
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April 30, 2025
You have lost a customer because of your greed. I am happy with the work and employees but I m very angry about the 3 per cent that you add on a credit card. Your service fee is out of this world. I am happy with the work and employees but I m very angry about the 3 per cent that you add on a credit card. Your service fee is out of this world. There is no need for it. It goes beyond gauging. It seems your aim is for larger profits. It's undeserving. I will not bring back my car for any service nor will I ever buy another car from you. I refuse to feed into corporate greed. More
by palmetto2994
April 30, 2025
We took our vehicle because the airbag light was flashing. They charged over $1k to replace a part. One of their employees then went on a drive in our car and crashed it. They called us and said it flashing. They charged over $1k to replace a part. One of their employees then went on a drive in our car and crashed it. They called us and said it was minor thing during a car wash and that there was no reports or anything and that they would fix it. Our insurance called us on the day we went to pick up the car to let us know someone had filed a claim! Not only was it not a “minor” accident, but it was also pretty far from where they needed to be. We know because we have a dash cam and looked at the footage. The entire thing was fault of the driver who was in my car. There was a police report and now our car value has diminished. Our car was paid off with no accidents and we were planning on selling to upgrade. We still have the blinking airbag light and they want to charge us another $2.5k to fix it again because now they say it’s something else. Needless to say, we now have a lawyer working on this case. I wish I could give them negative stars. Carlos was kind and patient, but John was rude and couldn’t show his face after making my husband take a day off from work because he had to give him the car personally. Never showed his face, so what was the point? A day of income lost for our family because he refused to take it in the afternoon. More
by yarihernandez
April 29, 2025
Stained my front bumper with some liquid. Unable to remove the stain. Also forgot to give me my tire key. Unable to remove the stain. Also forgot to give me my tire key. More
by Glad
Verified CustomerEmployees Worked With
April 29, 2025
Not impressed with the new service department. My lose me as a customer because of long service times and lack of friendliness. My lose me as a customer because of long service times and lack of friendliness. More
by JASIN2323
April 28, 2025
I always enjoy going to Nissan for servicing my car. they informed me of everything that needs to be done to my car before they do any service. I appreciate that! they informed me of everything that needs to be done to my car before they do any service. I appreciate that! More
by Ladddelores64
Employees Worked With
Daniel Jackson Five stars
April 28, 2025
Daniel Jackson in the service department, was absolutely one of the best service persons I have ever communicated with. He explained everything to me that needed to be done to my car, took pictures and a vi one of the best service persons I have ever communicated with. He explained everything to me that needed to be done to my car, took pictures and a video. I thought that was incredible. He made everything very easy for me to understand, outstanding young man. Thank you Daniel! All the people that took care of me was so kind and made me Feel like a very special person. I would recommend anyone to service their car at Nissan, Thank you so much! More
by Ladddelores64
Employees Worked With
Daniel Jackson
April 27, 2025
The best experience yet. I will always go back to the dealership for my maintenance. I will always go back to the dealership for my maintenance. More
by MPARKS2233
April 26, 2025
My yearly visit for my first checkup and service was an absolute pleasure! Marcus greeted me warmly and took care of me right away. He kept me informed as I waited in the lounge area. The dealership and th absolute pleasure! Marcus greeted me warmly and took care of me right away. He kept me informed as I waited in the lounge area. The dealership and the service area have some of the friendliest staff ever! I love my car buying experience a year ago and now that I had an awesome experience with the service department, I can highly recommend! Thanks so much for a great service call! More
by tropicalparrot
Employees Worked With
