Nissan of Fort Myers - Service Center

Nice treatment, fast. They helped me well, they explained what they were going to do, and then the recommendations of the mechanic. They helped me well, they explained what they were going to do, and then the recommendations of the mechanic. More

Great service— staff is always polite and helpful - happy with the work done in my car highly recommended with the work done in my car highly recommended More

Professional, quick, courteous, and finished the job slightly UNDER estimate!!’ What else can you ask for? slightly UNDER estimate!!’ What else can you ask for? More

The dealership needs s good cleanup . .restrooms, customer waiting area is old , just an unappealing atmosphere .... .restrooms, customer waiting area is old , just an unappealing atmosphere .... More

I was greeted with a smile, advised of my benefits, completed the service and was finished within an hour completed the service and was finished within an hour More

They were very responsive. My car had an issue on the drive here, I spoke to Josue Quintanilla and he promised the car would be check first thing the next day. They checked the My car had an issue on the drive here, I spoke to Josue Quintanilla and he promised the car would be check first thing the next day. They checked the car, fixed the problem and had me out by noon. Overall a great response to a very anxiety producing experience. More

Provided no paperwork for total of amount financed before leaving dealership. Gave us a micro chip to download later, which I did two days later. It was quite a shock. There was over $3000 dollars of pork I leaving dealership. Gave us a micro chip to download later, which I did two days later. It was quite a shock. There was over $3000 dollars of pork I never agreed to. After over 2 weeks of trying find out why this was, I was told there was a never mentioned dealer fee (I call xxxxxxxx), and a service contract we never agreed to. This was never specified in the bogus paperwork I was able to download. I believe they took advantage of an old couple just because they could. Oh well, fool me once, shame on me. More

They are friendly, professional, quick and explain everything as simple and they are friendly again everything as simple and they are friendly again More

Wesley Chaple Nissan did the "just sign here" used car salesman technique. We trusted the process and the person reprinting the company. Sold us $7k in useless additional coverage. Seat seam started sep salesman technique. We trusted the process and the person reprinting the company. Sold us $7k in useless additional coverage. Seat seam started separating before 50k miles. This is a work vehicle, rarely is anyone in a seat other than the drivers seat. Back up cameras fail. Transmission slips. Not Nissans problem? Two of my kids have Kia's. Both had "known issues" not yet recalled. Pull into their server station, they give you keys to a loaner and say we will call you when the repair is complete. Previous car was a Mercedes, excellent customer service. There are too many choices no ways for NISSAN to be this lousy. And, a $250 diagnose fee for a KNOWN issue with the transmission. Quoted $300+ for brake pads and rotors. Had them looked at, rotors are in perfect shape just needed brake pads. Not likely to be a repeat buyer, likely to share the experience wherever and whenever we can. Hope Nissan learns to do better. You are losing a good customer. More

They were very nice and it took as long as they said it would and then you can go sit in a room and wait for your car I just wish they played something beside sports on one and news on the other lol would and then you can go sit in a room and wait for your car I just wish they played something beside sports on one and news on the other lol More