Nissan of Fort Pierce

Bought three new cars from this dealer I don’t expect to buy another. Took me two days countless phone calls to a line busy service department finally got sales to walk back and get someone buy another. Took me two days countless phone calls to a line busy service department finally got sales to walk back and get someone More

The people were professional however when it comes to the follow-up and follow through there's a lot of lack in that process. Promises to call back even text messaging service when you want an update but no follow-up and follow through there's a lot of lack in that process. Promises to call back even text messaging service when you want an update but no one calls you back and they're texting service appears to not work. More often times than not if you do not call them they will not call you. More

Everyone is courteous and a pleasure to work with. I was just disappointed that my 1 year old vehicle had 3 recalls on it. Thankfully, the service department took care of them. I like this dealers I was just disappointed that my 1 year old vehicle had 3 recalls on it. Thankfully, the service department took care of them. I like this dealership. More

Repairs done well service took twice as long as quoted car tied up two days otherwise all ok car tied up two days otherwise all ok More

First time buying from Nissan and was very happy about the customer service and vehicle (2023 kicks) I received! the customer service and vehicle (2023 kicks) I received! More

Outstanding service department as always. ..great service advisors that are extremely helpful..I always look forward to visiting Sutherland and the crew... ..great service advisors that are extremely helpful..I always look forward to visiting Sutherland and the crew... More

We were happy took some time all in all it was good thank you so much you so much More

Russ was a pleasure to deal with helpful and informative from the moment I pulled in. Dealership clean and snacks available from the moment I pulled in. Dealership clean and snacks available More

The wait time was unacceptable. I had to wait 5 hours! The appointment was booked for an oil change and tire rotation and that I would be waiting on site. I had brought up issues wi I had to wait 5 hours! The appointment was booked for an oil change and tire rotation and that I would be waiting on site. I had brought up issues with the electronic display when I arrived. Updates had to be done with the system. I had no idea I would be waiting that long. I wish the communication would have been better. I received a text once the car was checked in to text back with any questions. I never received a response from texting that back for updates. I also checked with the service advisors. The only time estimate I was finally given was after waiting 3 1/2 hours and was told it would be another 1 1/2 hours. I can understand being busy or understaffed. It was the complete lack of communication with customers. I would not have waited on site if I would have known the total wait time was going to be 5 hours! More

Well with Sutherland Nissan went in one day to look at truck and saw my friend Milton and from there we turned family at Sutherland Nissan I brought dead at least five car there within 5 years so we becom truck and saw my friend Milton and from there we turned family at Sutherland Nissan I brought dead at least five car there within 5 years so we become real good family More