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Nissan of Lithia Springs
Lithia Springs, GA
4,297 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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4,297 Reviews of Nissan of Lithia Springs
May 29, 2026
I came here as a new customer and I regret that I did. I don’t expect the red carpet for just being a customer but the first impression was less than stellar. I literally had to find my way to the service I don’t expect the red carpet for just being a customer but the first impression was less than stellar. I literally had to find my way to the service center because no one was there to direct me. I scheduled a 8:45a appointment but the advisor told me I’d likely be sitting for 2-2.5 hours. So what’s the point of scheduling an appointment? You would think when you speak to a service advisor that he/she would go over price quotes regarding market and third party parts. WRONG! I came here to re-align my drivers side window as it had gone off track. I sat for 3 hours without an update or being updated about the status. After I could no longer sit I got a text saying my vehicle was ready along with a final price of $1613! I beg your pardon!? At this point, I’m fuming and looking for the advisor. He goes into this spill about how the price is right and how he just got the quote when I did. This is the most unprofessional and price gouging Nissan dealership I’ve ever visited. The guy was basically telling me changing the motor in door panel is a 4 hour job at a $225 labor rate! I’ve never reacted this way in an establishment but I could not resist expressing my frustration and disgust with how I was treated. The advisor didn’t even offer any alternatives. It was either I pay or leave. I had to pay $250 just for them to diagnose my car. Also, get this, the job couldn’t even be completed because the parts had to be ordered!!! Why wasn’t I told this first before I sat down?! I feel like my time and my money has been wasted. I will NEVER use this location again. If you are a woman coming here for services, BEWARE. Wish I could give it even less stars. More
by Artezasunea
Employees Worked With
Fred Foster
May 11, 2026
Customer service in service department Great along with the tech even tho they haven't found out what is wrong with it yet. Then my daughter shows up in her 2023 kicks and sucker me she left in a 2026 ki the tech even tho they haven't found out what is wrong with it yet. Then my daughter shows up in her 2023 kicks and sucker me she left in a 2026 kicks. Great people no one in sales department pushy like that More
by Tooshort
Employees Worked With
Alexis Palmer, Jason White
April 30, 2026
Rudane helped me out and got me into a new car very swiftly it’s was a pleasant experience i have never had that while trying to get a car he was very thorough and knowledgeable about what he was doing swiftly it’s was a pleasant experience i have never had that while trying to get a car he was very thorough and knowledgeable about what he was doing. More
by reneebu16
Employees Worked With
Rudane Hoilett, Byron Fullove
April 29, 2026
Very hospitable. They take care of their customers. Easy to address and concerns you may have along the process. They take care of their customers. Easy to address and concerns you may have along the process. More
by VictoriaC
Employees Worked With
Stevie Mcgee, Alexis Palmer, Matthew Brewer
April 28, 2026
My experience was great. Everyone was very friendly and my salesman Ricardo Ward was wonderful. He has sold me my last 3 cars Everyone was very friendly and my salesman Ricardo Ward was wonderful. He has sold me my last 3 cars More
by verlindaupshaw
Employees Worked With
Ricardo Ward, Byron Fullove
April 08, 2026
Justiss and Alexis really helped turn a frustrating situation into a new car purchase. Alexis was knowledgeable and friendly. She explained my options very well. I will ALWAYS purchase a car from him. situation into a new car purchase. Alexis was knowledgeable and friendly. She explained my options very well. I will ALWAYS purchase a car from him. This is the second car I bought from Justiss. Alexis and Justiss BOTH deserve recognition and bonuses. More
by CHAKA.MEYERS
Employees Worked With
Justiss Beard, Alexis Palmer
March 31, 2026
Very quick to make visit easy, questions answered promptly and courteous! Salespeople were respectful of time allocated for visit! Thank you! promptly and courteous! Salespeople were respectful of time allocated for visit! Thank you! More
by wilton.gore
Employees Worked With
Justin Mcclendon
