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Nissan of Lithia Springs

Lithia Springs, GA

4.4
4,279 Reviews

811 Thornton Road

Lithia Springs, GA

30122

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Showing 4,279 reviews

July 08, 2022

Good as expected. People were nice and didnt have to wait long time to be attended More

by NAILETOROPEZA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Stone, Paul Phillips
Jul 10, 2022 -

Nissan of Lithia Springs responded

Nailetoropeza, thank you for your kind words and this wonderful review!

July 08, 2022

Outstanding work and excellent customer service. I will bring my car back for sure. Thank you. More

by HAJJWOMACK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bud
Jul 10, 2022 -

Nissan of Lithia Springs responded

Hajjwomack, your wonderful feedback and rating mean a lot to us.

July 08, 2022

Friendly customer service. Polite, nice, courteous and fast. From sales to service they all are amazing people. More

by MVETTA67
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Uzziah Harris
Jul 10, 2022 -

Nissan of Lithia Springs responded

Mvetta67, thank you for your kind review; we are happy to pass along your comments to the team here at Nissan Of Lithia Springs!

July 08, 2022

My service was performed in a timely manner! I was kept informed all the way about the progress and what I might need in the future. More

by NERLIEALEXANDRE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Stone
Jul 10, 2022 -

Nissan of Lithia Springs responded

Hi Nerliealexandre, we are very happy to have provided you with such a positive experience!

July 08, 2022

Great service and people were nice and polite just all-round great. process was easy. More

by ROSIE_PERKINS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Shaw, Adrian Bryant, Byron Fullove, Ron Stone, Paul Phillips, Uzziah Harris
Jul 10, 2022 -

Nissan of Lithia Springs responded

Rosie_perkins, thank you for your kind review; we are happy to pass along your comments to the team here at Nissan Of Lithia Springs!

July 07, 2022

This is the second time that I paid $200 for an oil change! Not your fault, mine. The young man who took care of me, Chad, was very professional. I still left feeling like I was scammed. The email lure More

by NIC.STARR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chad
Jul 08, 2022 -

Nissan of Lithia Springs responded

Hi Nic.starr, thank you for taking the time to let us know about your recent experience. We are disappointed to hear that you are not satisfied with your visit. Please reach out to Ron Stone or us at your earliest convenience so we may further assist you in working towards a resolution. Nissan Of Lithia Springs (770) 674-6080

Jul 08, 2022 -

NIC.STARR responded

Hello, not sure there is a resolution. No one held a gun to my head, though I am still curious to the reason my coupons weren’t accepted. Had they been accepted, I could’ve possibly got a few of the other items fixed.

July 07, 2022

They are very professional. I got a break down on what need to be repaired. The service man stayed in contact with me on everything. Any questions I ask he was very helpful. I More

by EVETTE12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Stroud, Ron Stone, Paul Phillips
Jul 09, 2022 -

Nissan of Lithia Springs responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! We are always more than happy to assist you if anything else comes up. Take care!

July 07, 2022

The dealership service was amazing Chad was always available to fix my complaints as well fix the service issues that I had. More

by MISSKIARAMICHELLE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Stroud, Ron Stone, Trayvain D. Morrell
Jul 08, 2022 -

Nissan of Lithia Springs responded

Hi Misskiaramichelle, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

Jul 08, 2022 -

MISSKIARAMICHELLE responded

chad was amazing at this location he was very responsive to my complaints and handled everything I needed. He was responsive and very patient.

July 07, 2022

I mean, it was alright I have nothing to complain about. My car was broken when I got there and fixed when I left so good with me. More

by Ezra
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Stone, Paul Phillips
Jul 08, 2022 -

Nissan of Lithia Springs responded

Hi Ezra, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

July 06, 2022

Initially I brought my car into service to get a new compressor upon picking up my car the front right passenger side the panel was broken apart I brought it to Danny's attention he took it back for a q More

by LISACUNNINGHAM2064
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Danny 1 visit, Chaz 2 visit,Cass 3 visit , Ron Stone
Jul 07, 2022 -

Nissan of Lithia Springs responded

Lisacunningham2064, thank you for bringing this matter to our attention. We regret that you had a negative experience, and will use this as an opportunity to improve. Please contact our Service Dept at 770 739-2005 and ask for Ron our Service Manager

Jul 07, 2022 -

LISACUNNINGHAM2064 responded

I spoke to Ron on yesterday to service manager he said he's going to take care of everything I'm still waiting a call from him today.

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