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Nissan of Lumberton

Lumberton, NC

2.9
315 Reviews

1949 N Roberts Ave

Lumberton, NC

28358

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Showing 315 reviews

September 24, 2019

Great customer service Sales Rep Danny was amazing and so patient. He attended to all my car buying needs Business office manager Mr Paul was awesome I really enjoyed my c More

by Kingkid3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danny, Paul Matthews, Ruby Delacruz
Sep 25, 2019 -

Nissan of Lumberton responded

Your great feedback truly made our day! We work incredibly hard to exemplify our commitment to customer care and I am glad that our team was able to show you what we strive to deliver. We look forward to making sure that you enjoy your car for many years to come. Chris Spaulding - GSM - (910) 739-8371 - chriss@thetkogroup.com

September 21, 2019

Experience Service was amazing, employees were very nice. Libra Mcrae made us feel comfortable and with picking the perfect car. I would recommend Nissan of Lumb More

by dingram959
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Matthews, Libra McRae
Sep 23, 2019 -

Nissan of Lumberton responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Chris Spaulding - GSM - (910) 739-8371 - chriss@thetkogroup.com

September 21, 2019

Tire problem I had a slow leak in my tire. Service Technician Dameon had the car checked right away and diagnosed the problem and got it corrected. More

by SLEON1960
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Damien Hunt-Locklear, Chris Spaulding
Sep 23, 2019 -

Nissan of Lumberton responded

Thank you for your feedback and recommendation. It's fantastic to know that we were able to make your experience incredibly easy and quick. We look forward to working with you or anyone you might send our way in the future. Chris Spaulding - GSM - (910) 739-8371 - chriss@thetkogroup.com

September 19, 2019

Service to my Nissan Titan Superior Service from your Service Department #1 in my book. They really go out there way to take care of the customers. The Greatest of all time. More

by Billy Dee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Matthews, James Strickland, Kelli Egan, Damien Hunt-Locklear
Sep 19, 2019 -

Nissan of Lumberton responded

Billy, thank you so much for writing this fantastic review! Our entire team works incredibly hard to deliver the highest-quality service to each and every guest. I will happily share your kind words with the team. Chris Spaulding - GSM - (910) 739-8371 - chriss@thetkogroup.com

September 18, 2019

Oil change Hour and a half It was ok I wish I good go closer to Sanford where I live but I can’t lumberton and Sanford both have Nissan so the oil changes have More

by CINDYLO56
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kelli Egan
Sep 19, 2019 -

Nissan of Lumberton responded

Thank you for taking the time to write this feedback. Let us know if we can help with any other automotive needs in the future. Chris Spaulding - GSM - (910) 739-8371 - chriss@thetkogroup.com

September 13, 2019

First time Johnny was very fair and honest, didn't try to upsell me. Very happy with the service, will come back again when I need anything else. More

by nova_0311
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Johnny
Sep 15, 2019 -

Nissan of Lumberton responded

We love hearing about customers that have a terrific experience. We are proud that you chose our dealership.  Please feel free to contact us if you have any questions on your vehicle. Chris Spaulding - GSM - (910) 739-8371 - chriss@thetkogroup.com

September 12, 2019

Great dealership My experience was overall the best an they had the best quality an just a great team of people lisa blue was a great salesman's More

by kristiedial28
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Strickland
Sep 15, 2019 -

Nissan of Lumberton responded

We really appreciate your feedback, kristiedial28. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. Chris Spaulding - GSM - (910) 739-8371 - chriss@thetkogroup.com

September 11, 2019

Excellent Services Friendly and professional staff as well as services. They’re prompt and provide my services in a timely manner. They’re knowledgeable as far as offeri More

by sheenacobb8414
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mikayla Oxendine , Damien Hunt-Locklear
Sep 12, 2019 -

Nissan of Lumberton responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and I'm glad that our team made such a great impression on you. Colton Barnes, Service Manager

September 07, 2019

Excellent customer service Great customer service. They made sure we got everything we wanted and more. Couldnt ask for a better dealership or customer service. Very pleased wit More

by Melissa6845
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Strickland, Jeffrey Hoots, Chris Spaulding
Sep 10, 2019 -

Nissan of Lumberton responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Rob Allmer, General Manager

September 01, 2019

Outstanding Service The service that I constantly receive, is always outstanding and customer service and the sales department is always making sure that I need to take a More

by JARRIOUS.STUDIO2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeffrey Hoots, Craig McLaurin, Frankie Green, Damien Hunt-Locklear
Sep 05, 2019 -

Nissan of Lumberton responded

Thank you so much for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team and we look forward to working with you again down the road. Colton Barnes, Service Manager

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