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Nissan of McKinney

McKinney, TX

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Reviews
Vehicles
4.2
995 Reviews
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3800 S Central Expy

McKinney, TX

75069

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Showing 995 reviews

December 11, 2025

My Service Advisor, Abraham Olvera is excellent! He is always pleasant, and he keeps me informed of what service is being done to my car, and how long it will take to complete the service. Abraham i More

by Bob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abraham Olvera
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December 11, 2025

I purchased my brand new Nissan Frontier from Nissan of McKinney. This was the easiest, fastest, and most transparent purchase I've had of any vehicle I've purchased. Purchasing a vehicle always takes a More

by LucasNTX
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Efrain Guerrero, Travis Trenkle, Payam Afshari
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November 18, 2025

This dealer was very dishonest in trying to sell us a truck, The advertised price online is pure lies, when we arrived to buy the truck $1000's of dollars in xx dealer add ons were added to the price, T More

by David
Purchase Time
Recommend Dealer
No
Employees Worked With
Jorge
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Nov 26, 2025 -

Nissan of McKinney responded

We appreciate you taking the time to bring this to our attention. We understand how frustrating it can be when pricing or available offers don’t align with expectations, and we take concerns about clarity in the sales process seriously. Feedback like yours helps us continue improving how we communicate vehicle pricing and optional add-ons so everything is presented in a straightforward, transparent manner. If you’d like to go over any details or discuss the situation further, please contact our General Manager, David Kelley, at (469) 634-4865.

Nov 26, 2025 -

David responded

My issue is not that you dont have the car, you do. The internet price was fine, but when i arrived at the dealer you added $000, worth of dealer options the wanted to "deal" from a fake MSRP, so the price was much higher that the advertised price. You still have the truck.

November 16, 2025

The staff is great and everyone is welcoming and seems to enjoy their work. Thank you More

by Judy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Garcia
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Nov 25, 2025 -

Nissan of McKinney responded

Thank you for sharing your wonderful experience! We're delighted to hear that our team made you feel welcomed and that their positive attitude shone through. Your kind words will be shared with the staff, as feedback like yours motivates us to continue providing exceptional service.

November 15, 2025

The dealership is very clean. Everyone who works there is very professional and polite. Great experience. More

by lkchildress
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael
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Nov 25, 2025 -

Nissan of McKinney responded

Thank you for the wonderful feedback! We're thrilled to hear you had a great experience with our clean facility and professional team. Your kind words mean a lot to us and help us continue providing quality service to our customers.

November 14, 2025

All employees and personnel either at the dealership or at the Service Center are polite, respectful, and friendly. For sure the best customer service in all the DFW “Truly Exceptional Customer Service “. More

by LTovar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Riffe and many others
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Nov 14, 2025 -

LTovar responded

Truly Exceptional customer service.

October 29, 2025

Noah in Service department was easy to work with, attentive and kept me in the loop on the progress of the work being done on my Rogue. I will use Nissan of McKinney again. Thanks! More

by Treebeard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah
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Oct 30, 2025 -

Nissan of McKinney responded

Thank you for sharing your positive experience with our service team. We're delighted to hear that you found our service department staff easy to work with and attentive throughout the process. Keeping customers informed about their vehicle's progress is something we take seriously, and it's wonderful to know this made a difference during your Rogue's service. We truly appreciate your trust and look forward to serving you again in the future.

October 27, 2025

Good experience 5k service, fast and easy. Same day appointment, convienant scheduling, during lunch time appointment. More

by strikersskills
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah and George
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Oct 29, 2025 -

Nissan of McKinney responded

Your positive experience with your 5k service means so much to us at Nissan of McKinney. We are thrilled that you found the process quick and straightforward, and that we could accommodate your same-day appointment request. Making scheduling work around your busy day, including lunch time slots, is something we prioritize for our customers. We truly appreciate you taking the time to share your feedback about the convenient and efficient service you received.

September 25, 2025

I am only giving three stars because of the service I received in the past. Obviously something has drastically changed there. There is a huge breakdown in communication. That is when you can reach them More

by carolbounds
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
several
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Sep 26, 2025 -

Nissan of McKinney responded

We take all feedback seriously and understand your frustration. We recognize that reliable phone contact and clear communication are essential for providing the quality service you deserve. Your past positive experiences matter to us, and we want to ensure we can restore that level of service. We would appreciate the opportunity to discuss your concerns directly and work toward improving your experience. Please contact our General Manager, David Kelley at (469) 634-4865 so we can address these communication issues and better assist you moving forward.

September 22, 2025

The employee work here are really good and they help me to fixed my car,you guys have excellent service,especially Josh thank u very much. More

by Aurea
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh
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Sep 23, 2025 -

Nissan of McKinney responded

We are pleased to hear about your wonderful experience with our team. Your kind words about our employees and their dedication to helping you with your car repair mean so much to us. We take great pride in providing excellent service to every customer who walks through our doors. It's wonderful to know that our staff was able to take such good care of you and get your vehicle back to running smoothly. Thank you for recognizing the hard work and commitment of our team.

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