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Nissan of Melbourne - Service Center

Melbourne, FL

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60 Reviews

60 Reviews of Nissan of Melbourne - Service Center

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March 11, 2016

Always have a positive experience at Nissan of Melbourne! I have always liked Nissan of Melbourne because the employees seem to genuinely care about me and my car. They are not just interested in selling me More

by Gisele in Rockledge
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob Young, Service Advisor
Mar 18, 2016 -

Nissan of Melbourne responded

Gisele, thank you for your kind words. We know servicing your vehicle takes time out of your day and we strive to make every experience a pleasant one. We are extremely happy that you left satisfied and we do appreciate your business. Follow us and like us on Facebook to grab hold of some exclusive specials! Best, Greg Roberts - General Manager

March 07, 2016

Premiere customer service very happy customer went above and beyond what I needed. Customer for life will be back soon for a 2016 Altima very soon. Appreciate the sales team f More

by Marian92
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg Roberts
Mar 10, 2016 -

Nissan of Melbourne responded

Marian, thank you for writing this fantastic review and giving our dealership such an excellent star rating! It is great to hear we were able to go above and beyond your expectations. Feel free to call or stop by if there is anything else we can do for you. And don't forget to take advantage of our exclusive coupons by following us on Facebook. Take care, Greg Roberts - General Manager

February 10, 2016

everyone was very nice As soon I got there with my car, they took care of me right away. Everyone is very friendly, when my car was done Kelly came and got me and walked me More

by Pathfinder
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kelly and another gentleman sorry I forgot his name
Feb 14, 2016 -

Nissan of Melbourne responded

Thank you for this great review! We're excited to hear that Chris took care of you! He is a great asset and we appreciate all he does. We look forward to seeing you back again in the future! Take care, Greg Roberts - General Manager

January 24, 2016

Pleasant service staff The service lady Kelly was very pleasant to all customers that she helped in the service area. She took care of me even though my appointment was no More

by Philly mac
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kelly
Jan 27, 2016 -

Nissan of Melbourne responded

Hi Philly and thank you for this great review! We're excited to hear that Kelly took care of you! She is a great asset and we appreciate all she does. Thank you and if you have any questions about the work that was done please feel free to contact us. Warm regards, Greg Roberts - General Manager

January 16, 2016

Late minute service of my Murano Rob my Service Advisor was able to get me into the dealership because I was going out of town also at the last minute. My Murano was PMI by that after More

by capttomybone
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob, Service Advisor
Jan 21, 2016 -

Nissan of Melbourne responded

Thank you for the awesome feedback! You're right, Rob is an excellent service advisor and we appreciate all he does for us! We're very happy to hear that he was there to provide you with great service. We thank you again and be sure to like us on Facebook to catch the latest service specials! Take care, Greg Roberts - General Manager

January 03, 2016

Service Last minute appointment and they were able to get the job done got there at 1:00pm and was out at 2:00pm thouht woukd have to leave the car but very p More

by Tony
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob
Jan 06, 2016 -

Nissan of Melbourne responded

Thanks for your outstanding review, Tony! I'm very happy to hear that Rob was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Regards, Greg Roberts - General Manager

December 10, 2015

Service I voted the best service for Nissan because I have been coming 12 years and it's been comfortableand professional all the.time. The people are very fr More

by Lindamarie143
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Darryl S, Barbara Barnett
Dec 12, 2015 -

Nissan of Melbourne responded

Hey Linda and thank you for the amazing review! We can't tell you enough how much your customer loyalty means to us. We are very happy that we've had the opportunity to service you over the last 12 years and we look forward to the next years! We truly thank you again and we'll see you again soon! Best regards, Greg Roberts - General Manager

November 23, 2015

rip me off I had my 2011 Nissan Versa towed into the Service Department. They quoted me $1000 to replace the fuel tank. Do they not realize that next month is Ch More

by jimmyn22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Darryl Sutphin
Dec 12, 2015 -

Nissan of Melbourne responded

Jimmy, I am sorry to hear you did not have a pleasant experience with Nissan of Melbourne. It would mean a lot to our dealership if you gave me an opportunity to do my best in making things better. I would greatly appreciate if you can contact me to help me understand the situation. Sincerely, Greg Roberts - General Manager

November 21, 2015

Friendly service. I have had a very positive experience all three times I have been there. The personnel are friendly, knowledgeable and do what is necessary to resolv More

by Craftyann
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brent
Nov 25, 2015 -

Nissan of Melbourne responded

Thank you for leaving such kind words to our service department. We appreciate your loyalty here at Nissan of Melbourne and we look forward to your continued business! Greg Roberts - General Manager

November 01, 2015

Routine service My service tech was polite , engaging, courteous. Very professional. Thank you for the positive experience . Everything was explained to me and I felt More

by Rita
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
B. Conley
Nov 10, 2015 -

Nissan of Melbourne responded

Rita, thank you for writing such a great review about our dealership! We appreciate the feedback and are pleased that your service experience was so positive. We always do our best to make sure all of our customers leave completely satisfied with the maintenance work performed on their vehicle. We look forward to seeing you again. Greg Roberts - General Manager

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