Nissan of Melbourne - Service Center

Always have a positive experience at Nissan of Melbourne! I have always liked Nissan of Melbourne because the employees seem to genuinely care about me and my car. They are not just interested in selling me I have always liked Nissan of Melbourne because the employees seem to genuinely care about me and my car. They are not just interested in selling me a newer car. Rob Young, Service Advisor, is very upbeat yet made suggestions for future visits as I drive an older (2007) 350Z convertible. He appreciates that I love that car and made my experience quite pleasant. More

Premiere customer service very happy customer went above and beyond what I needed. Customer for life will be back soon for a 2016 Altima very soon. Appreciate the sales team f very happy customer went above and beyond what I needed. Customer for life will be back soon for a 2016 Altima very soon. Appreciate the sales team for walking me to the right direction and being very very polite. Never felt rushed or uncomfortable when I asked about the difference between 2013 and 2016 More

everyone was very nice As soon I got there with my car, they took care of me right away. Everyone is very friendly, when my car was done Kelly came and got me and walked me As soon I got there with my car, they took care of me right away. Everyone is very friendly, when my car was done Kelly came and got me and walked me to my car. That's was nice of her, thank you. More

Pleasant service staff The service lady Kelly was very pleasant to all customers that she helped in the service area. She took care of me even though my appointment was no The service lady Kelly was very pleasant to all customers that she helped in the service area. She took care of me even though my appointment was not found in the system. More

Late minute service of my Murano Rob my Service Advisor was able to get me into the dealership because I was going out of town also at the last minute. My Murano was PMI by that after Rob my Service Advisor was able to get me into the dealership because I was going out of town also at the last minute. My Murano was PMI by that afternoon. Thank you for the great service. More

Service Last minute appointment and they were able to get the job done got there at 1:00pm and was out at 2:00pm thouht woukd have to leave the car but very p Last minute appointment and they were able to get the job done got there at 1:00pm and was out at 2:00pm thouht woukd have to leave the car but very pleased they made it so I could have it the same day. Rob did a great job. More

Service I voted the best service for Nissan because I have been coming 12 years and it's been comfortableand professional all the.time. The people are very fr I voted the best service for Nissan because I have been coming 12 years and it's been comfortableand professional all the.time. The people are very friendly. More

rip me off I had my 2011 Nissan Versa towed into the Service Department. They quoted me $1000 to replace the fuel tank. Do they not realize that next month is Ch I had my 2011 Nissan Versa towed into the Service Department. They quoted me $1000 to replace the fuel tank. Do they not realize that next month is Christmas??? I said no thank you I will come by and get my vehicle and take it home and replace the fuel tank on my own. When I arrived Darryl Sutphin and Eric informed me I owed them $55. I asked for what? They said because they had to drive the vehicle in and out of the shop twice, so they are just charging me because they drove my vehicle around. Are they serious??? Really? They did nothing to my car, they only inspected it and looked at it, they did no work what so ever to it. But they want to charge me $55. I mentioned I've been in the Air Force for 18 years is their any way to waive this. They said no. Wow. They apparently must rip off everyone with what all the comments below say! Everyone seems to have the same complaint and mention being ripped off, I see a pattern here, hmmmmmm!!! It is also apparent to me that Nissan of Melbourne does not support the military, Seriously if they did would they not have waived the fee?? I plan to mention to every military member I know, and ask them to mention to every military member they know not to go to this place, and not to go to any Nissan at all because they consistantly rip people off and do not support the military in my eyes. Would anybody else agree with me? More

Friendly service. I have had a very positive experience all three times I have been there. The personnel are friendly, knowledgeable and do what is necessary to resolv I have had a very positive experience all three times I have been there. The personnel are friendly, knowledgeable and do what is necessary to resolve the issue. More

Routine service My service tech was polite , engaging, courteous. Very professional. Thank you for the positive experience . Everything was explained to me and I felt My service tech was polite , engaging, courteous. Very professional. Thank you for the positive experience . Everything was explained to me and I felt satisfied and not rushed. More