Nissan of Orange Park

AJ in Sales was great Very professional group and great sales people, AJ was awesome salesman. The team pulled out the red carpet. Overall experience was great, and the Very professional group and great sales people, AJ was awesome salesman. The team pulled out the red carpet. Overall experience was great, and there are mo regrets More

an easy car buying experience The team was very good working with my budget and finding a quality car for me. Everyone was very courteous and I felt like I wasn't being shafted lik The team was very good working with my budget and finding a quality car for me. Everyone was very courteous and I felt like I wasn't being shafted like at so many other dealerships. More

Great experience! We received a warm welcome from Mr. Bright. Also, other employees in the showroom were friendly. We have always been pleased with Nissan dealers sin We received a warm welcome from Mr. Bright. Also, other employees in the showroom were friendly. We have always been pleased with Nissan dealers since 1992. Since then, we have owned a 2002, 2003, 2007, 2016...all Altimas. Now, we have a 2020 Altima SV. The service department has always treated us very well, especially Chris O’Neal. More

Salesman was very helpful and nice the process just took a long time. Everyone was very friendly great experience overall. I would recommend them to anyone. and nice the process just took a long time. Everyone was very friendly great experience overall. I would recommend them to anyone. More

Great working with Blake . I was not pressured in to trading the first time i stopped to look for the car I was looking for. Our friends purchased a car at this dealership and s I was not pressured in to trading the first time i stopped to look for the car I was looking for. Our friends purchased a car at this dealership and said they had a great experience. I went back a week later and Blake found the car my wife and I were looking for. More

Very good and not complicated Alex, the saleman that worked with me was very helpful and courteous. Couldnt ask for a better salesperson, he was very helpful, courteous and knowled Alex, the saleman that worked with me was very helpful and courteous. Couldnt ask for a better salesperson, he was very helpful, courteous and knowledgeable More

Great People Always helpful and willing to go the extra mile. My Salesmen helped deliver my new Truck to the office and even picked up trade-in at the house, with Always helpful and willing to go the extra mile. My Salesmen helped deliver my new Truck to the office and even picked up trade-in at the house, with my busy schedule this was such a major help/service, Thank you ! More

I feel like family I came into Fuccillo Nissan of Orange Park with the intention of just shopping around. I was introduced to Blake Phillips who listened to all of my ne I came into Fuccillo Nissan of Orange Park with the intention of just shopping around. I was introduced to Blake Phillips who listened to all of my needs and quickly came back with a few options that fit my criteria. Never once was I asked or pushed to get a car that didn’t meet my criteria. (I was positive that I wanted a used car and every dealership I went to prior to Fuccillo Nissan of Orange Park insisted that I buy a brand new car) With such kindness and understanding I decided on the spot that Blake had found the right car for me. With Blake Phillips my time was never wasted!! Not to mention everyone behind the scenes!!! Jay in accounting is very passionate about what he does and clearly did everything in his power to get me approved and the best rates possible. Ray Bea in the insurance department was a magician when it came to finding me the most reliable and affordable insurance for my car. And lastly Sweat Pete made sure I was comfortable and happy with the way everything was playing out! All in all the best dealership experience I’ve ever had. After just one visit I feel like part of the family and I will recommend this team to anyone looking for a new or used car! Thank you Fuccillo of Orange Park for treating me like a human being! More

Honesty, integrity, professionalism and friendly Jeremy is an awesome Salesman. I had a great experience and would recommend Jeremy and the dealership tp my family and friends. Love my car! Jeremy is an awesome Salesman. I had a great experience and would recommend Jeremy and the dealership tp my family and friends. Love my car! More

I purchased a car from fuccillo Nissan, I paid all together around $8400. I owned the car for 1 whole day before the car would not start. I called a mobile mechanic to run a diagnostic on my car and t together around $8400. I owned the car for 1 whole day before the car would not start. I called a mobile mechanic to run a diagnostic on my car and the codes came back as the fuel pump. I called fuccillo Nissan (because my car has a short warranty on it) and After waiting several hours for a call back, they finally call me and tell me that I have to bring it back. I couldn’t just take it to a sister shop closer to home. On the phone, I told them it was the fuel pump. They insisted I take it back for them to look at it. Reluctantly, I towed it back to fuccillo Nissan to address my concerns. I live 3 hours away so this was not a fun drive. I get there, drop the car off, and go explore the area. After a few hours, I come back to see what they find. I get there and they tell me they haven’t looked at my car yet. After going back and forth with the service department they finally look at my car. The service manager comes out to tell me it’s not my starter, it’s not my transmission, blah blah blah. I tell him I knew that, asked him if his ears worked and told him again it was my fuel pump. After about another 30 minutes or so he comes back to tell me that they can’t even check my fuel pump and tell me that my car is fine. They had me drive 3 hours away, didn’t even check what I knew was the problem, then told me my car was fine anyways. After temporarily losing my marbles,hey sent me to a Kia dealership they work with down the road to preform a pressure test. finally, right? Wrong. According to Kia, my car was fine. Great news I thought. Except my car is still not holding pressure and I’m being told that everything is fine. I had a gut feeling something was wrong, So I take the car to a Kia dealership close to home, wonderful and honest people. They kept my car for 2 days, they let it sit for a day to let my pressure die down to get an accurate reading of my fuel pressure. Guess what? My fuel pump is bad. Also, all the systems for Kia are connected and I had them check to see if a pressure test had been done to my car within the past 2 months. The search came back negative. They didn’t even check my fuel pressure. I paid them to check out, but they didn’t. How wonderful. They lied to me, and exploited the fact that I lived so far away just so I’d leave them alone. Fuccillo Nissan of Orange park and the Kia place down the road knowingly deceived and dismissed me and let me drive around in a car with little to no fuel pressure with no regards to my safety. This is unacceptable and shows a tremendous lack of concerns for their customers. I gave them hours of my time and $8400 to be treated in such a way. I’ve called them numerous times hoping they would make this right, but I have been put on hold, hung up on, and told they would call me back. I’ve now been waiting 6 hours for that phone call back. They know they did wrong and are blatantly ignoring me. Ask yourself, Is this really the type of company you want to do business with? More