Nissan of Queens - Service Center

“I recently had my car service at Nissan of Queens and I must say, the experience was outstanding. From the moment I walked in, I was greeted warmly by the knowledgeable and friendly staff. must say, the experience was outstanding. From the moment I walked in, I was greeted warmly by the knowledgeable and friendly staff. More

I have many misgivings about this establishment. My mom took her car in on 9/27 and everything was fine. She parked it in my garage and went to visit my brother until Christmas. In January she heard My mom took her car in on 9/27 and everything was fine. She parked it in my garage and went to visit my brother until Christmas. In January she heard a noise when she turned the wheel so she took it in. They told her the brakes were bad and the rotors were warped and charger her $1200! I called and asked how the brakes and rotors were fine in September but had to be replaced after not having been driven. They said the manager would get back to me and they called her and offered her a 15% loyalty discount on ADDITIONAL work they said could be done! I told her I think it's time she found another mechanic. I'll see what happens and keep you posted... More

TO ANYONE GOING TO USE THE SERVICE DEPT HERE AT THE QUEENS NISSAN IF JAMIE SERVICES YOUR CAR PLEASE CHECK YOUR KEY FOB AND THE ENTIRE CAR HE'S DAMIGING PARTS ON RECALLS SO YOU CAN PAY EXTRA MONEY OU QUEENS NISSAN IF JAMIE SERVICES YOUR CAR PLEASE CHECK YOUR KEY FOB AND THE ENTIRE CAR HE'S DAMIGING PARTS ON RECALLS SO YOU CAN PAY EXTRA MONEY OUT OF POCKET FOR DAMAGES MADE BY THE EMPLOYEES THERE. I WILL BE POSTING THE COMPLETE VIDEO SO THE ENTIRE WORLD WILL SEE MY VIDEO WILL BE KNOWN WHAT TYPE OF SERVICE JAMIE IS DOING AT THE SERVICE DEPT. QUEENS NISSAN SHOULD DO SOMETHING ABOUT THIS IMMEDIATELY. I CALLED AN NOW IM WAITING FOR THE SERVICE MANAGER TO RETURN MY CALL LETS SEE HOW LONG THEY TAKE TO RETURN THE CALL BACK.............. BEWARE TO ALL NISSAN CUSTOMERS More

Worst place for service. Manger Jag Singh very rude an unprofessional. Please avoid this at all cost there customer service is a zero. rude and very unprofessional for a ma Manger Jag Singh very rude an unprofessional. Please avoid this at all cost there customer service is a zero. rude and very unprofessional for a manger. More

I had to wait so long for an oil change! Got there at 9:30 and legit left at 1:45 pm. Upon arrival I informed them my check engine light was on! As im standing outside because there was not Got there at 9:30 and legit left at 1:45 pm. Upon arrival I informed them my check engine light was on! As im standing outside because there was not enough seats inside, one of the mechanincs drives my car off the lot and returns about 6 mins later! Never has a nissan dealer drove my car off the lot to see what was wrong with my car! After that long wait around 1:20 pm I ask about my car and they mention about 10 items wrong with my car and was charging me 2,000 dollars just for two jobs to get done on my car! I felt as if they were super over priced compare to other dealers I have went too! Dont even mention the hot mess they have to even get inside to get your information over to people at the front desk! Would not reccomend this place! More

PLEASE, never go there. The worst place to take your car for service. Rude, unprofessional, no follow-up, no management involvement at all. for service. Rude, unprofessional, no follow-up, no management involvement at all. More

I will never buy/lease another car from Nissan. The wait time for an appointment is disrespectful. Your not valued. They take your money but the service is xxxx. For a brand new car when getting serviced yo time for an appointment is disrespectful. Your not valued. They take your money but the service is xxxx. For a brand new car when getting serviced you can’t get a courtesy vehicle unless you pay an additional 129 a month. Sales associates aren’t wearing masks as the walk around. I WILL NEVER BUY ANOTHER NaiSSAN More