"My Nissan Sentra SR 2013 "
Thanks to Mike at Nissan of Queens he was very helpful to me, he’s a person of good character. I’m happy with the vehicle I got drives like new.
"Unprofessional and tricky"
They take your money without getting your car repairs done. They use every possible trick to dish your money out. Unscrupulous, liars, corrupt, incompetent, unprofessional.
Will never recommend this business even for my enemy.
Advice; stay away from these thieves if you don't want to get robbed
Employees Worked With
"First lease experience!!"
My first lease experience was with Nissan of Queens. This was an expensive lesson that cost me $14000. Yes, $14,000 dollars. How did this happen, you ask? The short story is that I traded in a car that they gave me $18,000 for. I trusted the sales person Zully to do the right thing, as I thought that they always deal with leases and this should be no different. I leased a 2015 Rogue, SL AWD. I found out later that the MSRP on this vehicle was $33,150. Mistake # 2, I told them to use the 18K against the cost of the lease. ( I found out later that nobody puts down that kind of money up front on a lease ) They happily took my money. I had a monthly payment, ( yes, I still had a monthly payment,) of $339.34. The paper work that they sent to Nissan Finance said that I only put $3706.84 down. The paperwork that they gave me said that I put down $17,706.84. This is a $14000. discrepancy.
Going to Nissan of Queens was not a mistake. My mistake was trusting the salesperson who didn’t really help me in getting a good deal.
The manager saw the paperwork (copy of the lease agreement) that Nissan Finance sent me , and a copy of the paperwork (copy of the lease agreement) that they gave me. It seems like everyone involved acts like their paperwork never existed. If you read this and still use this dealership, beware of the sales staff and be careful.
My second experience with Queens Nissan was almost as bad. I was looking at a 2107.5 Rogue SL AWD, as the 2015 lease was going to be up in 4 months. Their best price on a lease was $390 a month. I was up front with them saying that I got burned once and that to see if this was a good price that I was going to another dealership. They were not very happy with this and asked that I call them if I found a better deal.
I did find a better deal, $380 a month and lifetime (of the lease) free oil changes and tire rotations. Queens Nissan said that they would match it. (They did not say that they would do better, just match it)
“All things being equal, the only difference is customer service” Queens Nissan failed in that area as well.
(Free car washes that never happened after 6 months, an $800 estimate for cleaning the throttle body, you can put an additive in the gas tank for that for less than $10.00, etc.)
Before I posted this review, I went back to Nissan of Queens just to confirm the MSRP. I was told $33150. I said that the lease cost me almost $30,000, for a car i could have bought for $33150. They said “ that is what I agreed to”.
So in the end , DO NOT EXPECT THE DEALERSHIP WILL HELP YOU MAKE A GOOD DEAL, AS LONG AS THEY MAKE A GOOD DEAL FOR THEMSELVES
If you need a car, go to ROCKAWAY NISSAN. (or any other dealer)