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Nissan of Richmond

Richmond, VA

Overview
Employees
Reviews
Vehicles
4.5
7,250 Reviews
Nissan of Richmond is located at 11401 W Broad St, Richmond, VA 23233. Our new Nissan line-up includes: Nissan Altima, Nissan Armada, Nissan Kicks, Nissan Frontier, Nissan Maxima, Nissan Murano, Nissan Pathfinder, Nissan Rogue, Nissan Sentra, Nissan Titan, and the Nissan Versa. We buy and sell quality used cars including Certified Pre-Owned Nissans. Nissan of Richmond sells Nissan parts and accessories with a large in-stock selection. Need car service or auto repair in Richmond? Our Service Center offers automotive repair and maintenance for all Nissan models. We proudly serve Virginia and the entire Mid-Atlantic Region and are a 2020 Nissan Global Award winning dealership!!
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11401 W Broad St

Richmond, VA

23233

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Showing 7,250 reviews

March 18, 2023

They handled my recall quickley and in the time they said. Everyone was very pleasant. More

by EDNOBUSH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carmen McDonald
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Mar 19, 2023 -

Nissan of Richmond responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Nissan of Richmond! Paula Quick Owner Loyalty Manager

March 18, 2023

She was awesome and made sure that I was taken care of. When I had and issue she made sure to take care of it. More

by BREC04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carmen McDonald
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Mar 19, 2023 -

Nissan of Richmond responded

Thank you for the kind words for Carmen and our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Paula Quick Owner Loyalty Manager

March 18, 2023

He’s did a great job the experience was very professional I would shop here again. More

by Pscott202
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Preston Harris
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Mar 19, 2023 -

Nissan of Richmond responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Nissan of Richmond! Paula Quick Owner Loyalty Manager

March 18, 2023

Great Excellent customer service. Able to get what I wanted at price I could afford. More

by lybrown1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Orlando Reyes
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Mar 19, 2023 -

Nissan of Richmond responded

Thanks for sharing your thoughts about your experience with Nissan of Richmond. We appreciate your business and hope to see you again soon! Paula Quick Owner Loyalty Manager

March 18, 2023

Very good. Very professional. Excellent service. Thank you so much Brandon! Nissan is the best More

by Michael Zayas
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Stern
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Mar 19, 2023 -

Nissan of Richmond responded

Thank you for taking the time to write this review, Michael! Our customers are our top priority and your feedback is greatly appreciated. All of us at Nissan of Richmond are glad to have you as a customer. Paula Quick Owner Loyalty Manager

March 18, 2023

Needs to have working remotes for both televisions. I have hearing problems and the music was way too loud More

by alldogz282
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnny Prince
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Mar 19, 2023 -

Nissan of Richmond responded

Thank you for your review. Our goal is to make sure everyone who walks through the door leaves happy, and we appreciate your candid feedback. Thank you for choosing Nissan of Richmond, we hope to see you again! Paula Quick Owner Loyalty Manager

March 18, 2023

My experience with Orlando was exceptional! The best car buying experience! Buying a new car can be daunting and Orlando displayed excellent customer service and was extremely knowledgeable. More

by Ciera.wilson
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Orlando Reyes
Report | Print
Mar 19, 2023 -

Nissan of Richmond responded

Thank you for your very kind review, Ciera. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Nissan of Richmond. Paula Quick Owner Loyalty Manager

March 18, 2023

We told the seller the tires need replaced they refused we came back because I was having tire problems and are now being towled they need replaced I will not recommend nissan to anyone yall are just scame More

by Savanna
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
Michael Matthews, Nick Turner
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Mar 22, 2023 -

Nissan of Richmond responded

We appreciate your taking the time to write a review but are disappointed to read your comments following your visits to our dealerships. Take care. -Nissan of Richmond

March 18, 2023

I was greeted with a smile as soon as i walked through the door & Michael assisted me with the purchase of my new Nissan Armada. More

by AL138
Recommend Dealer
Yes
Employees Worked With
Michael Matthews
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Mar 19, 2023 -

Nissan of Richmond responded

It's great to hear that Michael was able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Nissan of Richmond! Paula Quick Owner Loyalty Manager

March 18, 2023

Made the sale of my new 2020 Honda CR-V quick & easy thanks to Michael and Harry.. More

by AK980
Recommend Dealer
Yes
Employees Worked With
Michael Matthews
Report | Print
Mar 19, 2023 -

Nissan of Richmond responded

Thank you! We are so glad that we had the opportunity to work with you, and that Michael and our team could make this a top-notch experience! Paula Quick Owner Loyalty Manager

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