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Nissan of Richmond

Richmond, VA

Overview
Employees
Reviews
Vehicles
4.5
7,250 Reviews
Nissan of Richmond is located at 11401 W Broad St, Richmond, VA 23233. Our new Nissan line-up includes: Nissan Altima, Nissan Armada, Nissan Kicks, Nissan Frontier, Nissan Maxima, Nissan Murano, Nissan Pathfinder, Nissan Rogue, Nissan Sentra, Nissan Titan, and the Nissan Versa. We buy and sell quality used cars including Certified Pre-Owned Nissans. Nissan of Richmond sells Nissan parts and accessories with a large in-stock selection. Need car service or auto repair in Richmond? Our Service Center offers automotive repair and maintenance for all Nissan models. We proudly serve Virginia and the entire Mid-Atlantic Region and are a 2020 Nissan Global Award winning dealership!!
Contact Dealership

11401 W Broad St

Richmond, VA

23233

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Showing 7,250 reviews

March 06, 2023

Wonderful and patient sales representative! She is Very friendly and helpful. Very knowledgeable about Nissan . More

by Luvmovz
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Manal Stephen
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Mar 06, 2023 -

Nissan of Richmond responded

Thank you for your review and kind words for Manal and the team! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Nissan of Richmond. Paula Quick Owner Loyalty Manager

March 06, 2023

I was welcomed and treated with the highest level of customer Service. I’m glad I came! More

by GODS_JOY_50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donetra
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Mar 06, 2023 -

Nissan of Richmond responded

Thank you so much for your excellent review! We are so glad that Donnie had the opportunity to work with you, and we are thrilled that you found your experience with us here at Nissan of Richmond to be a positive one. Please don't hesitate to reach out if you need anything else. Paula Quick Owner Loyalty Manager

March 06, 2023

Great service wait time is never to long. They remember me by first name every time More

by donriek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donnie Washington, Carmen McDonald
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Mar 07, 2023 -

Nissan of Richmond responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Nissan of Richmond, we look forward to having you as one of our valued customers for many more years to come! Paula Quick Owner Loyalty Manager

March 06, 2023

Carmen is always a pleasure to work with and is always awesome! She kept me up to date with my repairs the entire time More

by keyanac91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carmen McDonald
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Mar 06, 2023 -

Nissan of Richmond responded

Thank you for taking the time to share your thoughts on working with Carmen and our team. We're glad to hear she delivers such a great experience! Paula Quick Owner Loyalty Manager

March 06, 2023

The inspection was fast but there was confusing on a possible recall situation so I'd like to resolve that. More

by mattd23va
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carmen McDonald
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Mar 06, 2023 -

Nissan of Richmond responded

Thank you for your review and choosing Nissan of Richmond! It has been a pleasure serving you. I regret to learn that you were not entirely satisfied during your visit and invite you to reach out to us directly so that we can better understand your visit and address your concerns. Paula Quick Owner Loyalty Manager (804) 346-4200 Ext. 1000

March 06, 2023

Very courteous and very prompt Knowledgeable and a wonderful personality also a very patient person who showed she didn’t mind helping me Awesome peraon More

by satydra1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Debbie Conyers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Donnie Washington, Carmen McDonald
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Mar 06, 2023 -

Nissan of Richmond responded

Thank you so much for your kind words and the FIVE STAR review. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for customers like you. We look forward to working with you again in the future! Thanks again! Paula Quick Owner Loyalty Manager

March 06, 2023

Michael and his sales manager were very pleasant & made the process of purchasing my first car smooth. More

by MM542
Recommend Dealer
Yes
Employees Worked With
Michael Matthews
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Mar 06, 2023 -

Nissan of Richmond responded

Thanks for sharing your thoughts about your experience with Michael here at Nissan of Richmond. We appreciate your business and hope to see you again soon! Paula Quick Owner Loyalty Manager

March 05, 2023

Antouan is awesome! He really worked with me to get everything I needed. I'm so glad he was there to help me through the process. More

by Ilea.monique.ir
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Antouan Mahrous
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Mar 05, 2023 -

Nissan of Richmond responded

Thank you for your business and this review. We're happy to hear Antouan was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Paula Quick Owner Loyalty Manager

March 04, 2023

Preston and his manager really worked with me for a new car. A lot of car salespeople would not help you get the car of your choice, they would show you an alternate car.Preston really did everything in hi More

by BTbryce
Recommend Dealer
Yes
Employees Worked With
Preston Harris
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Mar 05, 2023 -

Nissan of Richmond responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Nissan of Richmond! Paula Quick Owner Loyalty Manager

March 04, 2023

My experience with Brandon and Nissan of Richmond was excellent. He answered all of my questions. More

by Cwcrozier
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Phil , Brandon Stern
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Mar 05, 2023 -

Nissan of Richmond responded

Thank you for taking the time to write this review! Our customers are our top priority and your feedback is greatly appreciated. Brandon and all of us at Nissan of Richmond are glad to have you as a customer. Paula Quick Owner Loyalty Manager

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