Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a review

Nissan of Richmond

Richmond, VA

Overview
Employees
Reviews
Vehicles
4.5
7,251 Reviews
Nissan of Richmond is located at 11401 W Broad St, Richmond, VA 23233. Our new Nissan line-up includes: Nissan Altima, Nissan Armada, Nissan Kicks, Nissan Frontier, Nissan Maxima, Nissan Murano, Nissan Pathfinder, Nissan Rogue, Nissan Sentra, Nissan Titan, and the Nissan Versa. We buy and sell quality used cars including Certified Pre-Owned Nissans. Nissan of Richmond sells Nissan parts and accessories with a large in-stock selection. Need car service or auto repair in Richmond? Our Service Center offers automotive repair and maintenance for all Nissan models. We proudly serve Virginia and the entire Mid-Atlantic Region and are a 2020 Nissan Global Award winning dealership!!
Contact Dealership

11401 W Broad St

Richmond, VA

23233

Directions

By Type

Showing 7,251 reviews

July 12, 2024

This is the worst dealership stay away from this people a all cost. They have the worst customer services, the worst sales agents and the management is the most rudest one I ever face during business. No goo More

by sandro
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Scott Hornbeck
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jamee Robinson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 15, 2024 -

Nissan of Richmond responded

Thank you for providing this feedback, and we apologize for not providing you with a better experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Jennifer Herrera Owner Loyalty Manager (804) 346-4200 ext 1045

July 11, 2024

Mohamed was very patient and very helpful help me to get my 2024 Nissan Kicks. Thanks More

by lissetteporttillo812
Recommend Dealer
Yes
Employees Worked With
Mahamadou Toure
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 12, 2024 -

Nissan of Richmond responded

Lissette, Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else Mahamadou or our team can do to assist you, please do not hesitate to let us know. We are always happy to help! Jennifer Herrera Owner Loyalty Manager

July 10, 2024

Ensured that we were able to see the car we came for and made sure it was ready when we came back to see it. Michael was a great help More

by AE314
Recommend Dealer
Yes
Employees Worked With
Michael Matthews
Report | Print
Jul 11, 2024 -

Nissan of Richmond responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Michael met your expectations. Thank you again for choosing Nissan of Richmond. We look forward to having you as one of our valued customers for many more years to come! Jennifer Herrera Owner Loyalty Manager

July 08, 2024

Michael was very patient with us during our entire visit and the management made sure all of our concerns were met More

by KK200
Recommend Dealer
Yes
Employees Worked With
Michael Matthews
Report | Print
Jul 09, 2024 -

Nissan of Richmond responded

Thank you for your very kind review. Michael and our team strive to ensure that all of our customers leave happy, and it's great to hear about your excellent experience here at Nissan of Richmond. Jennifer Herrera Owner Loyalty Manager

July 07, 2024

Mike M and Covey were a big help with the process of purchasing my first Nissan! More

by MW334
Recommend Dealer
Yes
Employees Worked With
Michael Matthews
Report | Print
Jul 08, 2024 -

Nissan of Richmond responded

Thanks for sharing your thoughts about your experience with Nissan of Richmond. We appreciate your business and hope to see you again soon! Jennifer Herrera Owner Loyalty Manager

July 05, 2024

It was the easiest and most pleasant car buying experience I've ever had buying a new car. Shaun and Ryan were so wonderful finding and taking me through this process!! Very good salespeople and v More

by pberk1015
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shaun, Ryan, Mike
Report | Print
Jul 06, 2024 -

Nissan of Richmond responded

Thank you for sharing your experience with us! We're happy to hear it went well with Shaun and Ryan, and we truly appreciate your feedback. Jennifer Herrera Owner Loyalty Manager

July 04, 2024

Mohamed and the team at Richmond Nissan were amazing to deal with. They were able to make the deal happen and get me a payment I was comfortable with. Highly recommend this dealership! More

by justinrivera66
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mahamadou Toure
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 05, 2024 -

Nissan of Richmond responded

Thank you for your very kind review, Justin. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Nissan of Richmond. Jamee Robinson Owner Loyalty Manager

July 03, 2024

Mohamed was awesome , help us to get our car on the price to where we wanted to be . Great service . More

by n-webb
Recommend Dealer
Yes
Employees Worked With
Mahamadou Toure
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 05, 2024 -

Nissan of Richmond responded

Thank you so much for your excellent review! We are so glad that Mahamadou had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else. Jamee Robinson Owner Loyalty Manager

June 30, 2024

very informative and a pleasure to work with. soon as i walked in, he was there to greet us More

by tamp1203@2024Graceland
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mahamadou Toure
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Matthews
Report | Print
Jul 01, 2024 -

Nissan of Richmond responded

Thank you so much for choosing Nissan of Richmond! Please let us know if we can be of any more assistance. Jennifer Herrera Owner Loyalty Manager

June 30, 2024

Michael was very knowledgeable about the Nissan and rogue. He made sure everything went smoothly with the purchase More

by AK694
Recommend Dealer
Yes
Employees Worked With
Michael Matthews
Report | Print
Jun 30, 2024 -

Nissan of Richmond responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Michael and our team, and we look forward to working with you again. Jennifer Herrera Owner Loyalty Manager

1
...
10
11
12
...
726