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Nissan of Richmond

Richmond, VA

Overview
Employees
Reviews
Vehicles
4.5
7,250 Reviews
Nissan of Richmond is located at 11401 W Broad St, Richmond, VA 23233. Our new Nissan line-up includes: Nissan Altima, Nissan Armada, Nissan Kicks, Nissan Frontier, Nissan Maxima, Nissan Murano, Nissan Pathfinder, Nissan Rogue, Nissan Sentra, Nissan Titan, and the Nissan Versa. We buy and sell quality used cars including Certified Pre-Owned Nissans. Nissan of Richmond sells Nissan parts and accessories with a large in-stock selection. Need car service or auto repair in Richmond? Our Service Center offers automotive repair and maintenance for all Nissan models. We proudly serve Virginia and the entire Mid-Atlantic Region and are a 2020 Nissan Global Award winning dealership!!
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11401 W Broad St

Richmond, VA

23233

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Showing 7,250 reviews

March 04, 2023

I’ve always experienced great customer service in the SERVICE DEPARTMENT at Nissan of Richmond. Now sales…. That’s a different story! More

by Ron B.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donnie Washington
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Mar 05, 2023 -

Nissan of Richmond responded

Ron, thank you for taking the time to share your thoughts on working with our service team. We're glad to hear we delivered such a great experience! Paula Quick Owner Loyalty Manager

March 04, 2023

Carmen is awesome and she never disappoints. Very sweet and friendly definitely would keep coming back to Nissan because of her More

by ARTISJESSICA16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carmen McDonald
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Mar 05, 2023 -

Nissan of Richmond responded

Thank you so much for your excellent review! We are so glad that Carmen had the opportunity to work with you, and we are thrilled that you found your experience with us here at Nissan of Richmond to be a positive one. Please don't hesitate to reach out if you need anything else. Paula Quick Owner Loyalty Manager

March 04, 2023

Quick and easy. They made my first car purchase very simple. I would recommend them to anyone! More

by cartermorgangolf
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Manal Stephen
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Mar 05, 2023 -

Nissan of Richmond responded

Thank you so much for choosing Nissan of Richmond! Congrats on your new purchase, and let us know if we can be of any more assistance! Paula Quick Owner Loyalty Manager

March 03, 2023

The employees are friendly and very knowledgeable. They listen to their customers concerns..Carmen did actually what I asked her to do. More

by NYSTITH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carmen McDonald
Report | Print
Mar 03, 2023 -

Nissan of Richmond responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance. Paula Quick Owner Loyalty Manager

March 03, 2023

It was overall the best experience I ever had I highly recommend. Everybody was super nice and helpful soon as I came through the door More

by Brittneytalley
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Parker Jackson
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Mar 05, 2023 -

Nissan of Richmond responded

Thank you, Brittney. We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Paula Quick Owner Loyalty Manager

March 03, 2023

Orlando was very helpful in the entire purchase process. I’m young and he made buying a car very simple and easy for me. More

by cgwood31
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Orlando Reyes
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Mar 03, 2023 -

Nissan of Richmond responded

We are very happy to hear Orlando provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Paula Quick Owner Loyalty Manager

March 03, 2023

Quick, responsive, easy to work with and professional. I didn’t have any problems or complaints about my experience More

by John
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Debbie Conyers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Donnie Washington
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Mar 03, 2023 -

Nissan of Richmond responded

John, It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Nissan of Richmond! Paula Quick Owner Loyalty Manager

March 02, 2023

This time around I had a wonderful experience the service was quick didn’t have to spend to much time waiting for my car. Carmen M. was amazing and very helpful. More

by KPitchford411
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carmen McDonald
Report | Print
Mar 03, 2023 -

Nissan of Richmond responded

Thank you so much for your kind words for Carmen, and for taking the time to leave us this wonderful feedback! Paula Quick Owner Loyalty Manager

March 02, 2023

The service agent that assists me is always polite and service is prompt. A pleasure every time. More

by londoncotman27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Debbie Conyers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chad - 5 Stars
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Mar 02, 2023 -

Nissan of Richmond responded

Thank you for choosing Nissan of Richmond, your feedback and rating mean a lot to us. We're glad we were able to help, and we l9ook forward to your next visit! Paula Quick Owner Loyalty Manager

March 02, 2023

They fixed the recall issue quickly with no issues. Service was quick, professional and timely. Thank you! More

by marylwalace
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnny Prince
Report | Print
Mar 02, 2023 -

Nissan of Richmond responded

Hi, thank you so much for taking the time to let us know how we did. We are always more than happy to assist you if anything else comes up. Paula Quick Owner Loyalty Manager 804-346-4200 x. 1000

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