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Nissan of Richmond

Richmond, VA

Overview
Employees
Reviews
Vehicles
4.5
7,250 Reviews
Nissan of Richmond is located at 11401 W Broad St, Richmond, VA 23233. Our new Nissan line-up includes: Nissan Altima, Nissan Armada, Nissan Kicks, Nissan Frontier, Nissan Maxima, Nissan Murano, Nissan Pathfinder, Nissan Rogue, Nissan Sentra, Nissan Titan, and the Nissan Versa. We buy and sell quality used cars including Certified Pre-Owned Nissans. Nissan of Richmond sells Nissan parts and accessories with a large in-stock selection. Need car service or auto repair in Richmond? Our Service Center offers automotive repair and maintenance for all Nissan models. We proudly serve Virginia and the entire Mid-Atlantic Region and are a 2020 Nissan Global Award winning dealership!!
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11401 W Broad St

Richmond, VA

23233

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Showing 7,250 reviews

February 27, 2023

Great dealership! Service was awesome. The advisor was great and she made sure my truck was washed More

by Sparkle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carmen McDonald
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Feb 28, 2023 -

Nissan of Richmond responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Paula Quick Owner Loyalty Manager

February 27, 2023

Wonderful experience buying from Orlando at Nissan of Richmond! Wouldn’t want to go anywhere else. More

by Jessicaweaverrr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Orlando Reyes
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Feb 28, 2023 -

Nissan of Richmond responded

Thank you, Jessica, for sharing about your experience with Nissan of Richmond. We appreciate your business and hope to see you again soon! Paula Quick Owner Loyalty Manager

February 27, 2023

This dealer is easy to deal with and the service department is always top notch. More

by MICHAEL.HENDERSON0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carmen McDonald
Report | Print
Feb 28, 2023 -

Nissan of Richmond responded

Thanks, Michael! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Nissan of Richmond, we look forward to having you as a valued customer for many years to come! Paula Quick Owner Loyalty Manager

February 27, 2023

Service was prompt. Donnie explained everything and went over the costs. Then, whoever washed the 20+ year old car look like new!!!! More

by dneylan86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donnie Washington
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Feb 28, 2023 -

Nissan of Richmond responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Donnie and our team here at Nissan of Richmond. Paula Quick Owner Loyalty Manager

February 27, 2023

Carme was a great customer service she’ help me so good for the service I needed More

by RODRIGUEZ.CONCRETE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carmen McDonald
Report | Print
Feb 27, 2023 -

Nissan of Richmond responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Paula Quick Owner Loyalty Manager

February 27, 2023

Easy scheduling, clear communication, friendly and efficient. Thank you That’s about it. Thanks again. More

by trlucas3901
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Debbie Conyers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carmen McDonald
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Feb 27, 2023 -

Nissan of Richmond responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Paula Quick Owner Loyalty Manager

February 27, 2023

The sales team was a great help especially Michael and his manager. I am very happy with the purchase of my new Altima More

by TS385
Recommend Dealer
Yes
Employees Worked With
Michael Matthews
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Feb 28, 2023 -

Nissan of Richmond responded

Thank you so much for your wonderful review! We are thrilled that Michael and the team had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new Altima, and we thank you for choosing Nissan of Richmond! Paula Quick Owner Loyalty Manager

February 26, 2023

He was attentive and responsive, I loved that he was able to answer all my questions and felt like I was a priority. More

by Davaldez_89
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Orlando Reyes
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Feb 26, 2023 -

Nissan of Richmond responded

Thank you for taking the time to share your feedback with us! We work hard to make sure our guests have an exceptional experience. We will share your comments with Orlando and the team, and we hope you'll continue to enjoy your new purchase! Paula Quick Owner Loyalty Manager

February 26, 2023

Carmen was great, the drop off and pick up process took less than 5 mins. Greatly commend the efficiency of the staff More

by apakyguy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carmen McDonald
Report | Print
Feb 27, 2023 -

Nissan of Richmond responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Nissan of Richmond. Paula Quick Owner Loyalty Manager

February 26, 2023

Good dealership, but kind of pushy to buy extended coverage on your car, I not only had one person, but two pushing to buy the extended coverage which spoiled my afternoon, the second individual was t More

by bear234622000
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Parker Jackson
Report | Print
Feb 26, 2023 -

Nissan of Richmond responded

Thank you for your business and review. We have noted all of your comments! Paula Quick Owner Loyalty Manager

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