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Nissan of Richmond

Richmond, VA

Overview
Employees
Reviews
Vehicles
4.5
7,251 Reviews
Nissan of Richmond is located at 11401 W Broad St, Richmond, VA 23233. Our new Nissan line-up includes: Nissan Altima, Nissan Armada, Nissan Kicks, Nissan Frontier, Nissan Maxima, Nissan Murano, Nissan Pathfinder, Nissan Rogue, Nissan Sentra, Nissan Titan, and the Nissan Versa. We buy and sell quality used cars including Certified Pre-Owned Nissans. Nissan of Richmond sells Nissan parts and accessories with a large in-stock selection. Need car service or auto repair in Richmond? Our Service Center offers automotive repair and maintenance for all Nissan models. We proudly serve Virginia and the entire Mid-Atlantic Region and are a 2020 Nissan Global Award winning dealership!!
Contact Dealership

11401 W Broad St

Richmond, VA

23233

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Showing 7,251 reviews

June 06, 2024

Mahamadou was pleasant and helped me during the car buying process. It was an okay experience. More

by Gigi
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mahamadou Toure
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 06, 2024 -

Nissan of Richmond responded

Thank you for your business and this review. We're happy to hear that Mahamadou was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Jennifer Herrera Owner Loyalty Manager

June 05, 2024

Very kind, honest, and listens to the needs of their customers that enter the business. More

by Sandra
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stephon Ross
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Jun 06, 2024 -

Nissan of Richmond responded

Thank you so much for taking the time to share your feedback with us, Sandra. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Jennifer Herrera Owner Loyalty Manager

June 03, 2024

Everything was awesome from the second we walked into the door! Customer service has been amazing! We have enjoyed working with everyone. More

by Jasmyne
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sean, Ladarren , Stephon Ross
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Jun 03, 2024 -

Nissan of Richmond responded

Hi Jasmyne: Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else. Jennifer Herrera Owner Loyalty Manager

June 02, 2024

We bopped in quick and came out with a new ride! Happy customers, thanks Mo More

by frankie804
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mahamadou Toure
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 02, 2024 -

Nissan of Richmond responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Jennifer Herrera Owner Loyalty Manager

June 01, 2024

Michael and Shaun worked me a good deal on my new to me Nissan Altima SR More

by AH976
Recommend Dealer
Yes
Employees Worked With
Michael Matthews
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Jun 02, 2024 -

Nissan of Richmond responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Nissan of Richmond! Jennifer Herrera Owner Loyalty Manager

May 31, 2024

Michael and the team took good care of me & was a quick process purchasing my new Lexus More

by DS797
Recommend Dealer
Yes
Employees Worked With
Michael Matthews
Report | Print
Jun 02, 2024 -

Nissan of Richmond responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Nissan of Richmond, we look forward to having you as one of our valued customers for many more years to come! Jennifer Herrera Owner Loyalty Manager

May 30, 2024

My worst experience ever! As a newcomer to the US, my first visit to Nissan of Richmond was a disaster. Forcing me to give 5 star review with good comments via QR code on his More

by tva1412
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Mahamadou Toure
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charles Bull
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Jun 02, 2024 -

Nissan of Richmond responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Jennifer Herrera Owner Loyalty Manager (804) 346-4200 ext 1045

May 27, 2024

Enjoyed the customer service and Ross was wonderful to work with and really listened to my wants and must haves. More

by chambersamanda2
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stephon Ross
Report | Print
May 29, 2024 -

Nissan of Richmond responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing Nissan of Richmond! Jennifer Herrera Owner Loyalty Manager

May 26, 2024

Great working these guys. Appreciate everything they do for us. Appreciate everything they’ve done for us. More

by Duncan Stewart
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mahamadou Toure
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 29, 2024 -

Nissan of Richmond responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Jennifer Herrera Owner Loyalty Manager

May 25, 2024

We were able to get a certified Nissan Sentra for our son that fit in our budget with the help of Michael & Covey More

by JB251
Recommend Dealer
Yes
Employees Worked With
Michael Matthews
Report | Print
May 29, 2024 -

Nissan of Richmond responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Nissan of Richmond! Jennifer Herrera Owner Loyalty Manager

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