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Nissan of Richmond

Richmond, VA

Overview
Employees
Reviews
Vehicles
4.5
7,251 Reviews
Nissan of Richmond is located at 11401 W Broad St, Richmond, VA 23233. Our new Nissan line-up includes: Nissan Altima, Nissan Armada, Nissan Kicks, Nissan Frontier, Nissan Maxima, Nissan Murano, Nissan Pathfinder, Nissan Rogue, Nissan Sentra, Nissan Titan, and the Nissan Versa. We buy and sell quality used cars including Certified Pre-Owned Nissans. Nissan of Richmond sells Nissan parts and accessories with a large in-stock selection. Need car service or auto repair in Richmond? Our Service Center offers automotive repair and maintenance for all Nissan models. We proudly serve Virginia and the entire Mid-Atlantic Region and are a 2020 Nissan Global Award winning dealership!!
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11401 W Broad St

Richmond, VA

23233

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Showing 7,251 reviews

December 10, 2022

Michael was a great sales rep and was patient with us with the purchase of our brand new nissan Sentra More

by ZD631
Recommend Dealer
Yes
Employees Worked With
Michael Matthews
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Dec 10, 2022 -

Nissan of Richmond responded

Thank you for taking the time to share your feedback with us! We work hard to make sure our guests have an exceptional experience. We will share your comments with Michael and the teamand we hope you'll continue to enjoy your new Nissan! Paula Quick Owner Loyalty Manager

December 09, 2022

Donnie was great as always thanks Exceptional service explain everything for next service to have me prepared More

by DANABROOKS545
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donnie Washington
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Dec 09, 2022 -

Nissan of Richmond responded

Thank you for taking the time to share your thoughts on working with Donnie. We're glad to hear she delivers such a great experience! We greatly appreciate your business. Paula Quick Owner Loyalty Manager

December 09, 2022

All employees were excellent! Taking away my benefits of free oil change - not good pr! I was told on sale I would have those benefits as long as I had my car! More

by berd1956
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Donnie Washington
Report | Print
Dec 09, 2022 -

Nissan of Richmond responded

Thank you for choosing Nissan of Richmond, your feedback and rating mean a lot to us. We look forward to seeing you again! Paula Quick Owner Loyalty Manager

December 09, 2022

The dealer ship itself is very great and customer service is also very good! I would definitely recommend coming here to anybody else. More

by HARMANKAUR0413
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donnie Washington
Report | Print
Dec 09, 2022 -

Nissan of Richmond responded

Thanks for sharing about your experience with Nissan of Richmond. We appreciate your business and hope to see you again soon! Paula Quick Owner Loyalty Manager

December 09, 2022

Everything was done correctly and got it back on time. Will be back again for maintenance in the future. More

by claymore219
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Debbie Conyers
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 09, 2022 -

Nissan of Richmond responded

Hello, thank you! We appreciate your feedback. We are always more than happy to assist you if anything else comes up. Take care! Paula Quick Owner Loyalty Manager

December 09, 2022

Excellent service I really appreciate it and thank you for your service and recommendations for next service More

by STILETTOLIFE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Debbie Conyers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 09, 2022 -

Nissan of Richmond responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Nissan of Richmond, we look forward to having you as one of our valued customers for many more years to come! Paula Quick Owner Loyalty Manager

December 09, 2022

The lady I worked with was super awesome. I am not sure who that Brain guy is More

by JMCCLENNY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Debbie Conyers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 09, 2022 -

Nissan of Richmond responded

Thanks for sharing your thoughts about your experience with Debbie here at Nissan of Richmond. We appreciate your business and hope to see you again soon! Paula Quick Owner Loyalty Manager

December 08, 2022

Orlando made a great impression on my parents and me. Buying a car was simple and easy. Great at listening and answering my questions. More

by laurenmcgeorge44
Recommend Dealer
Yes
Employees Worked With
Orlando Reyes
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Dec 09, 2022 -

Nissan of Richmond responded

It's fantastic to hear that Orlando provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Nissan of Richmond! Paula Quick Owner Loyalty Manager

December 08, 2022

Has been a great experience there. Which is why I continue to bring my car in with this dealership. More

by DRMALBRO17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donnie Washington
Report | Print
Dec 08, 2022 -

Nissan of Richmond responded

Thank you for choosing Nissan of Richmond. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Paula Quick Owner Loyalty Manager

December 08, 2022

Both Preston and Darren were very professional and knowledgeable of my new car. Love banging the "Gong" when purchase was final. Good touch. Thanks, Jeff Dutcher. More

by jeffdutcher2
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Preston Harris
Report | Print
Dec 09, 2022 -

Nissan of Richmond responded

It's great to hear that you had such an excellent experience, Jeff. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Nissan of Richmond! Paula Quick Owner Loyalty Manager

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