Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a review

Nissan of Richmond

Richmond, VA

Overview
Employees
Reviews
Vehicles
4.5
7,251 Reviews
Nissan of Richmond is located at 11401 W Broad St, Richmond, VA 23233. Our new Nissan line-up includes: Nissan Altima, Nissan Armada, Nissan Kicks, Nissan Frontier, Nissan Maxima, Nissan Murano, Nissan Pathfinder, Nissan Rogue, Nissan Sentra, Nissan Titan, and the Nissan Versa. We buy and sell quality used cars including Certified Pre-Owned Nissans. Nissan of Richmond sells Nissan parts and accessories with a large in-stock selection. Need car service or auto repair in Richmond? Our Service Center offers automotive repair and maintenance for all Nissan models. We proudly serve Virginia and the entire Mid-Atlantic Region and are a 2020 Nissan Global Award winning dealership!!
Contact Dealership

11401 W Broad St

Richmond, VA

23233

Directions

By Type

Showing 7,251 reviews

November 29, 2022

Not pushy, listened to what we were looking for and delivered for us. Thank you More

by Joseph.nowell
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Stern
Report | Print
Nov 30, 2022 -

Nissan of Richmond responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you, Joseph, for choosing Nissan of Richmond! Paula Quick Owner Loyalty Manager

November 29, 2022

They were able to make an appointment quickly and finished on time. Brian was great. More

by HOKIEGIRLVT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Luberto
Report | Print
Nov 29, 2022 -

Nissan of Richmond responded

Thank you for the kind words for our Service Department. Brian is a treasure! We appreciate the Five-Star rating, too! We will be sure to share your comments with him. Please don't hesitate to let us know if we can be of further assistance. We're always happy to help. Paula Quick Owner Loyalty Manager

November 29, 2022

Very clean. Everyone was friendly. Customer service was outstanding! My second car purchase from them and will definitely be back again More

by Angelagoode74
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Preston Harris
Report | Print
Nov 29, 2022 -

Nissan of Richmond responded

Thanks for your feedback on your recent visit to Nissan of Richmond. I'm glad to hear that we were able to assist you once again with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle and we deeply appreciate your business! Paula Quick Owner Loyalty Manager

November 29, 2022

This has been the BEST car buying experience I have ever had! Everyone at the dealership was professional and personable, the selection was great - better than anywhere else I looked - and that allowed me t More

by Angela
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Darren Gardner, Joseph Fakhori , Antouan Mahrous
Report | Print
Nov 29, 2022 -

Nissan of Richmond responded

Wow! You've made our day! Thank you for choosing Nissan of Richmond. Your feedback and rating mean a lot to us. Nissan of Richmond strives to be top notch, first class and Grade A in all categories from the Sales to the Service department!" We're glad we were able to help, and we hope to see you again! We truly appreciate your business! Paula Quick Owner Loyalty Manager

November 29, 2022

Orlando Reyes was very professional and helpful, friendly helped me to get a new car. Come see him he’s the best. Talks Spanish Also. It was an amazing experience working with him!!! More

by thequalityspeaks1
Recommend Dealer
Yes
Employees Worked With
Antouan Mahrous, Preston Harris, Orlando Reyes, Brandon Stern
Report | Print
Nov 28, 2022 -

Nissan of Richmond responded

It's great to hear that Orlando and our team were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Nissan of Richmond! Paula Quick Owner Loyalty Manager

November 29, 2022

The Service was great! I definitely will be recommending service to people I may know in the area. More

by JVORYJ17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Debbie Conyers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 29, 2022 -

Nissan of Richmond responded

It's great to hear that Debbie was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Nissan of Richmond and thanks for the Five-Star rating. Paula Quick Owner Loyalty Manager

November 29, 2022

I got my car repaired in a timely matter. Brian was very nice and professional. Brian kept me updated on the car. More

by JOHN C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Luberto
Report | Print
Nov 29, 2022 -

Nissan of Richmond responded

Thank you for sharing your thoughts about your experience with Brian here at Nissan of Richmond. We appreciate your Five-Star review! We thank you for your business and hope to see you again soon! Paula Quick Owner Loyalty Manager

November 28, 2022

Overall great service! I was greeted upon my arrival and johnny Prince assisted me without hesitation. My car was ready and cleaned in a reasonable time. I have no complain More

by LJNPIERRE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnny Prince
Report | Print
Nov 28, 2022 -

Nissan of Richmond responded

We are very happy to hear Johnny provided you with such a positive service experience! We sincerely value your business and look forward to your next visit. Paula Quick Owner Loyalty Manager

November 28, 2022

Donnie was great she got my car in for service fast and waited on my after hours to come pick my car up ♥️ More

by Holmes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donnie Washington
Report | Print
Nov 28, 2022 -

Nissan of Richmond responded

Thank you so much for your excellent review! We are so glad that Donnie had the opportunity to work with you, and we are thrilled that you found your experience with us here at Nissan of Richmond to be a positive one. Please don't hesitate to reach out if you need anything else. Paula Quick Owner Loyalty Manager

November 28, 2022

I purchased my Versa brand new from Nissan of Richmond in 2013, having previously owned several Nissans which I had serviced at this dealership. I have always received exceptional customer service, with my More

by MRM8FNZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnny Prince
Report | Print
Nov 28, 2022 -

MRM8FNZ responded

I purchased my Versa brand new from Nissan of Richmond in 2013, having previously owned several Nissans which I had serviced at this dealership. I have always received exceptional customer service, with my most recent visit being no exception. Johnny greeted me on arrival and kept me informed while I waited as to the status of the work, which was completed in less time than expected. I will continue to use Nissan of Richmond, and highly recommend them to anyone looking to purchase or service a vehicle.

Nov 28, 2022 -

Nissan of Richmond responded

We are very happy to hear Johnny provided you with such a positive service experience! We sincerely value your business and look forward to your next visit. Paula Quick Owner Loyalty Manager

1
...
161
162
163
...
726