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Nissan of Richmond

Richmond, VA

Overview
Employees
Reviews
Vehicles
4.5
7,252 Reviews
At Nissan of Richmond, we can't wait to help you find your next new Nissan! Visit our website for one-stop online car shopping. Browse our inventory to find the best selection of new and used cars, trucks and SUV's. Apply for financing or schedule vehicle maintenance and car repair services. Then stop by the dealership for a test drive today!
Contact Dealership

11401 W Broad St

Richmond, VA

23233

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Showing 7,252 reviews

February 10, 2025

Mike and Shaun really hooked me up with my new Volvo. I could not be happier with the experience More

by MD638
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Matthews
Report | Print
Feb 10, 2025 -

Nissan of Richmond responded

We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Nissan of Richmond. Jamee Robinson Owner Loyalty Manager

February 08, 2025

Mo was great and made the experience so easy. My daughter's first car adventure was a lot of fun! More

by laurabelle1133
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mahamadou Toure
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 09, 2025 -

Nissan of Richmond responded

Thanks for sharing about your experience with Nissan of Richmond. We appreciate your business, Laura, and hope to see you again soon! Jamee Robinson Owner Loyalty Manager

February 05, 2025

Michael was very courteous during my Tesla purchase even helping me drop off my rental car More

by AD190
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Matthews
Report | Print
Feb 05, 2025 -

Nissan of Richmond responded

It's fantastic to hear that Michael provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Nissan of Richmond! Jamee Robinson Owner Loyalty Manager

February 02, 2025

Michael Matthews addressed our concerns promptly & made the process of purchasing our CRV as easy as possible. More

by KS284
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Matthews
Report | Print
Feb 03, 2025 -

Nissan of Richmond responded

Congratulations on your new CRV! It's great to hear that Michael could get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Nissan of Richmond! Jamee Robinson Owner Loyalty Manager

January 24, 2025

Michael and Shaun definitely helped me out a bunch with the purchase of my new Nissan kicks. More

by KW750
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Matthews
Report | Print
Jan 26, 2025 -

Nissan of Richmond responded

We are very happy to hear that Michael and Shaun provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Jamee Robinson Owner Loyalty Manager

January 18, 2025

Michael showed us various suvs and made sure we were comfortable with our decision purchasing the Mazda cx-5 More

by GS266
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Matthews
Report | Print
Jan 19, 2025 -

Nissan of Richmond responded

Thank you, for your kind words for Michael! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Nissan of Richmond. Jamee Robinson Owner Loyalty Manager

January 11, 2025

Michael really helped me out even with the winter weather we are having and made sure i was completely satisfied More

by JB848
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Matthews
Report | Print
Jan 13, 2025 -

Nissan of Richmond responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with Michael to be a positive one. Please don't hesitate to reach out if you need anything else. Jamee Robinson Owner Loyalty Manager

January 04, 2025

Mike made our car buying experience quick & easy by explaining everything to us to make sure we were comfortable. More

by HW313
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Matthews
Report | Print
Jan 04, 2025 -

Nissan of Richmond responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Mike delivered such a great experience! Jamee Robinson Owner Loyalty Manager

January 03, 2025

I recently visited this showroom for vehicle servicing and state inspection. I was informed that my vehicle's front wheel bearings needs replacement, and they quoted $1479.99. I declined, and they failed More

by rasheed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Debbie Conyers
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 07, 2025 -

Nissan of Richmond responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide some more information, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Jamee Robinson Owner Loyalty Manager (804) 346-4200 ext 1045

Jan 07, 2025 -

Nissan of Richmond responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide some more information, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Jamee Robinson Owner Loyalty Manager (804) 346-4200 ext 1045

January 01, 2025

Worked well with us to find a car within our budget. Good customer service and not pushy. More

by Daniel
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mahamadou Toure
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Delvin Young
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Jan 02, 2025 -

Nissan of Richmond responded

Thank you for your business and this review, Daniel. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Jamee Robinson Owner Loyalty Manager

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