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Nissan of Richmond
Richmond, VA
7,251 Reviews
Nissan of Richmond is located at 11401 W Broad St, Richmond, VA 23233. Our new Nissan line-up includes: Nissan Altima, Nissan Armada, Nissan Kicks, Nissan Frontier, Nissan Maxima, Nissan Murano, Nissan Pathfinder, Nissan Rogue, Nissan Sentra, Nissan Titan, and the Nissan Versa. We buy and sell quality used cars including Certified Pre-Owned Nissans. Nissan of Richmond sells Nissan parts and accessories with a large in-stock selection. Need car service or auto repair in Richmond? Our Service Center offers automotive repair and maintenance for all Nissan models.
We proudly serve Virginia and the entire Mid-Atlantic Region and are a 2020 Nissan Global Award winning dealership!!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 7,251 reviews
September 03, 2022
They had to make me do 3 trips to find out that the tire sensors needs to be replaced. Every time I drop the car they call me and try to convince that I should sell the car and buy a new car with them. Fina sensors needs to be replaced. Every time I drop the car they call me and try to convince that I should sell the car and buy a new car with them. Finally when I decide to have them take a look at the car and tell me how much they want to pay, they don’t respond. Poor communication mechanism. More
by RAVICHANDRAACHANTA
Verified CustomerEmployees Worked With
Don’t remember the names
September 03, 2022
Brandon was very helpful on both of our visits. He provided great information on our initial visit. He made the purchase smooth and friendly. He provided great information on our initial visit. He made the purchase smooth and friendly. More
by Nelsonfamily7207
Employees Worked With
Brandon Stern
September 03, 2022
I was bringing my husbands car for service and turned around to bring mine as well, was so glad to be able to have my state inspection taken care of. It was busy but everyone was friendly. around to bring mine as well, was so glad to be able to have my state inspection taken care of. It was busy but everyone was friendly. More
by ALXNEIDERMAYER
Employees Worked With
Donnie Washington
September 02, 2022
Horrible Customer Service & Experience Shame on Nissan of Richmond for allowing Donnie Washington, a vile employee to display such egregious and disrespectful behavior. She is rude, unprofessional, Nissan of Richmond for allowing Donnie Washington, a vile employee to display such egregious and disrespectful behavior. She is rude, unprofessional, lacks proper knowledge to perform components of the job, and has disgusting character traits. More
by DW
Employees Worked With
Donnie Washington
September 02, 2022
Excellent services. Excellent prices. Timely services. Will definitely refer Nissan of Richmond to others. Professional and courteous Excellent prices. Timely services. Will definitely refer Nissan of Richmond to others. Professional and courteous More
by GAIL.PARKER
September 02, 2022
Great dealership people are wonderful. The service department takes care of me every time I come through. The service department takes care of me every time I come through. More
by trhubb1
Employees Worked With
