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Nissan of Richmond

Richmond, VA

Overview
Employees
Reviews
Vehicles
4.5
7,250 Reviews
Nissan of Richmond is located at 11401 W Broad St, Richmond, VA 23233. Our new Nissan line-up includes: Nissan Altima, Nissan Armada, Nissan Kicks, Nissan Frontier, Nissan Maxima, Nissan Murano, Nissan Pathfinder, Nissan Rogue, Nissan Sentra, Nissan Titan, and the Nissan Versa. We buy and sell quality used cars including Certified Pre-Owned Nissans. Nissan of Richmond sells Nissan parts and accessories with a large in-stock selection. Need car service or auto repair in Richmond? Our Service Center offers automotive repair and maintenance for all Nissan models. We proudly serve Virginia and the entire Mid-Atlantic Region and are a 2020 Nissan Global Award winning dealership!!
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11401 W Broad St

Richmond, VA

23233

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Showing 7,250 reviews

September 03, 2022

Great place,2nd car from dealership go Rockin Nissan dealership I am pleased with car More

by bra34sha
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Preston Harris
Report | Print
Sep 05, 2022 -

Nissan of Richmond responded

Thanks for your positive feedback regarding your recent visit. We always like to hear that we are meeting our commitment to provide A-1 customer service. We also deeply appreciate and value your repeat business! Paula Quick Owner Loyalty Manager

September 03, 2022

I was bringing my husbands car for service and turned around to bring mine as well, was so glad to be able to have my state inspection taken care of. It was busy but everyone was friendly. More

by ALXNEIDERMAYER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Donnie Washington
Report | Print
Sep 05, 2022 -

Nissan of Richmond responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Paula Quick Owner Loyalty Manager

September 03, 2022

Brandon was very helpful on both of our visits. He provided great information on our initial visit. He made the purchase smooth and friendly. More

by Nelsonfamily7207
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Stern
Report | Print
Sep 05, 2022 -

Nissan of Richmond responded

Thank you for taking the time to share your thoughts on working with Brandon! We're glad to hear he delivered such a great experience! We appreciate your business and look forward to serving you for many years to come. Paula Quick Owner Loyalty Manager

September 02, 2022

Excellent services. Excellent prices. Timely services. Will definitely refer Nissan of Richmond to others. Professional and courteous More

by GAIL.PARKER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Debbie Conyers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy Kellogg
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Sep 05, 2022 -

Nissan of Richmond responded

Gail, Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Paula Quick Owner Loyalty Manager

September 02, 2022

Great dealership people are wonderful. The service department takes care of me every time I come through. More

by trhubb1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Debbie Conyers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 02, 2022 -

Nissan of Richmond responded

Thank you for the kind words for Debbie in our Service Department! We look forward to sharing your compliments with he, and don't hesitate to let us know if we can be of further assistance. Paula Quick Owner Loyalty Manager

September 02, 2022

Michael and Christian were great & answered all our questions with the purchase of our 2021 Nissan Armada More

by TW845
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Matthews
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Sep 02, 2022 -

Nissan of Richmond responded

Thank you for taking the time to share your thoughts on working with Michael and Cristian,! We're glad to hear they delivered such a great experience! We appreciate your business and look forward to serving you for many years to come. Paula Quick Owner Loyalty Manager

September 02, 2022

Horrible Customer Service & Experience Shame on Nissan of Richmond for allowing Donnie Washington, a vile employee to display such egregious and disrespectful behavior. She is rude, unprofessional, More

by DW
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Donnie Washington
Report | Print
Sep 02, 2022 -

Nissan of Richmond responded

Hi , we're disappointed to hear of the negative experience you had at our location. I would like more details about your experience. How may I best get in touch with you? As well, you can reach me directly at the number below. Sincerely, Paula Quick Owner Loyalty Manager 804-346-4200 x. 1000

September 01, 2022

Staff is always eager to help you and understand your need very well. It’s a pleasure to have my car serviced at your dealership. More

by OMEN816
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Donnie Washington
Report | Print
Sep 02, 2022 -

Nissan of Richmond responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Paula Quick Owner Loyalty Manager

September 01, 2022

I love going to Rockin Nissan ,2nd vehicle purchased and loving my new care ❤️ Awesome. More

by bra34sha
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Preston Harris
Report | Print
Sep 02, 2022 -

Nissan of Richmond responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Nissan of Richmond, we look forward to having you as one of our valued customers for many more years to come! Paula Quick Owner Loyalty Manager

September 01, 2022

Great work guys they do an awesome job well put together organize and very caring definitely recommend going back. More

by CNJ4KAV
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Donnie Washington, Jeremy Kellogg
Report | Print
Sep 01, 2022 -

Nissan of Richmond responded

Thank you for your kind review. We are happy to pass along your comments to the Service Team here at Nissan of Richmond! Please let us know if there is anything else we can do for you; we are more than happy to help. Have an amazing day! Paula Quick Owner Loyalty Manager

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