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Nissan of Richmond

Richmond, VA

Overview
Employees
Reviews
Vehicles
4.5
7,250 Reviews
Nissan of Richmond is located at 11401 W Broad St, Richmond, VA 23233. Our new Nissan line-up includes: Nissan Altima, Nissan Armada, Nissan Kicks, Nissan Frontier, Nissan Maxima, Nissan Murano, Nissan Pathfinder, Nissan Rogue, Nissan Sentra, Nissan Titan, and the Nissan Versa. We buy and sell quality used cars including Certified Pre-Owned Nissans. Nissan of Richmond sells Nissan parts and accessories with a large in-stock selection. Need car service or auto repair in Richmond? Our Service Center offers automotive repair and maintenance for all Nissan models. We proudly serve Virginia and the entire Mid-Atlantic Region and are a 2020 Nissan Global Award winning dealership!!
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11401 W Broad St

Richmond, VA

23233

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Showing 7,250 reviews

August 27, 2022

Oil change was quick and efficient with a short wait. Even offered to wash the car More

by DWAYNE.EASTER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy Kellogg
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Aug 29, 2022 -

Nissan of Richmond responded

Dwayne, Thank you for taking the time to share your thoughts on working with our service team. We're glad to hear we delivered such a great experience! Paula Quick Owner Loyalty Manager

August 27, 2022

This dealership always has nice people. From the sales, to service to , management. I am always greeted with the warmest welcome, explanations are clear, and they will work with you. I’m gl More

by D.GRAY1991
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Debbie Conyers
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 29, 2022 -

Nissan of Richmond responded

It's great to hear that Debbie and our team were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Nissan of Richmond! Paula Quick Owner Loyalty Manager

August 26, 2022

Michael provided great customer service and showed me all the features on my new vehicle More

by BC844
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Matthews
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Aug 29, 2022 -

Nissan of Richmond responded

Here at Nissan of Richmond, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience working with Michael, and it was a pleasure having you at the dealership. We appreciate your review! Paula Quick Owner Loyalty Manager

August 26, 2022

I love Nissan of Richmond, I would highly recommend to everyone. Keep up the good work More

by J.MALIYAH233
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Debbie Conyers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Preston Harris
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Aug 26, 2022 -

Nissan of Richmond responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback. This is what we strive for! Paula Quick Owner Loyalty Manager

August 25, 2022

Very friendly staff and assisted me almost immediacy. No complaints for it being my first time at the Nissan Richmond dealership More

by ITALYAAO630
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon stern , Michelle Ross
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Aug 26, 2022 -

Nissan of Richmond responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thanks again you for choosing Nissan of Richmond. Paula Quick Owner Loyalty Manager

August 25, 2022

I always have a great experience with the Nissan on West Broad Street. Fast and courteous More

by Shawnlamont1985
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Donnie Washington
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Aug 26, 2022 -

Nissan of Richmond responded

It's fantastic to hear that we provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Nissan of Richmond! Paula Quick Owner Loyalty Manager

August 24, 2022

Brandon and Shawn really helped a lot with my decision making process. They helped with being able to gather all information and better understand payments, interest rates, and maintenance. More

by Amara Temple
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Stern
Report | Print
Aug 25, 2022 -

Nissan of Richmond responded

It's great to hear that Brandon and Shawn were so helpful to you. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Nissan of Richmond! Paula Quick Owner Loyalty Manager

August 24, 2022

Great service thanks a lot for being of great service to my car during inspection More

by BTAYLOR715
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy Kellogg
Report | Print
Aug 25, 2022 -

Nissan of Richmond responded

Thank you for choosing Nissan of Richmond, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Paula Quick Owner Loyalty Manager

August 24, 2022

They were short handed . Front csr’s were great. Just frustrated about how long it took More

by fossefan01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Michelle Ross
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Aug 26, 2022 -

Nissan of Richmond responded

We're sorry about the long wait and apologize for any inconvenience. If you would like to discuss the matter in more detail, we would appreciate the opportunity to address your concerns and see if we can turn around your sentiments. Please let us know the best way to reach you. We hope you will give us another opportunity to serve you and demonstrate that we can do better! Paula Quick Owner Loyalty Manager (804) 346-4200 Ext. 1000

August 24, 2022

Nissan of Richmond has taken such good care of me in an extremely efficient and timely manner. I will definitely be back every time! More

by Jacob Taylor
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Donnie Washington
Report | Print
Aug 25, 2022 -

Nissan of Richmond responded

Thank you, Jacob. We appreciate your business and our team looks forward to serving you again soon! Paula Quick Owner Loyalty Manager

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