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Nissan of Richmond

Richmond, VA

Overview
Employees
Reviews
Vehicles
4.5
7,250 Reviews
Nissan of Richmond is located at 11401 W Broad St, Richmond, VA 23233. Our new Nissan line-up includes: Nissan Altima, Nissan Armada, Nissan Kicks, Nissan Frontier, Nissan Maxima, Nissan Murano, Nissan Pathfinder, Nissan Rogue, Nissan Sentra, Nissan Titan, and the Nissan Versa. We buy and sell quality used cars including Certified Pre-Owned Nissans. Nissan of Richmond sells Nissan parts and accessories with a large in-stock selection. Need car service or auto repair in Richmond? Our Service Center offers automotive repair and maintenance for all Nissan models. We proudly serve Virginia and the entire Mid-Atlantic Region and are a 2020 Nissan Global Award winning dealership!!
Contact Dealership

11401 W Broad St

Richmond, VA

23233

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Showing 7,250 reviews

February 10, 2024

Stephon Ross is so friendly and makes the sale easy! Harry is very friendly too!! Thank you More

by Kkobbeman
Recommend Dealer
Yes
Employees Worked With
Harry, Stephon Ross
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Feb 11, 2024 -

Nissan of Richmond responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Stephon and Harry delivered such a great experience! Jennifer Herrera Owner Loyalty Manager

February 09, 2024

Cody, Harry and Ralph were great to work with! Got me just what I needed and wanted and they weren’t pushy to get me in the seat. More

by wyngordonWayne
Recommend Dealer
Yes
Employees Worked With
Cody Norklood
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Feb 11, 2024 -

Nissan of Richmond responded

Thank you so much for your kind words, Wayne, and for taking the time to leave us this wonderful feedback! Jennifer Herrera Owner Loyalty Manager

February 08, 2024

Mohamed was awesome . I didn’t come to buy today but He did everything to convince me and also I got an eat good deal . More

by Abdul Elmokadem
Recommend Dealer
Yes
Employees Worked With
Mahamadou Toure
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 09, 2024 -

Nissan of Richmond responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Mohamed and our team, and we look forward to working with you again. Jennifer Herrera Owner Loyalty Manager

February 08, 2024

my sales consultant Michael was very patient with me during the long process of purchasing my brand new Nissan Altima More

by AR226
Recommend Dealer
Yes
Employees Worked With
Michael Matthews
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Feb 09, 2024 -

Nissan of Richmond responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with Michael to be a positive one. Please don't hesitate to reach out if you need anything else. Jennifer Herrera Owner Loyalty Manager

February 08, 2024

Do not buy from NISSAN of RICHMOND They do not honor signed paperwork, mislead you, and promise things that can't be done, When you call the GM over there, to get the items promised and written and sign More

by set7082
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Yousef, the Person claiming the be the GSM, he gave 3 different: Ralph, Mike and Brandon, Victor McCluskey
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Feb 11, 2024 -

Nissan of Richmond responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Jennifer Herrera Owner Loyalty Manager (804) 346-4200 ext 1045

February 07, 2024

Stephon was amazing throughout the sale process. Patient, accommodating, and incredibly informative. Financing was a breeze and felt zero pressure while negotiating the best price for my family. I l More

by Cnorr006
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stephon Ross
Report | Print
Feb 07, 2024 -

Nissan of Richmond responded

We are very happy to hear that Stephon provided you with such a positive experience during the purchase of your new vehicle! We sincerely value your business and look forward to your next visit. Jennifer Herrera Owner Loyalty Manager

February 04, 2024

Stephen was an awesome individual. He was very professional, very friendly and knowledgeable of the business. I felt like I've known him for a long time and have a great relationship. More

by John Shines
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stephon Ross
Report | Print
Feb 05, 2024 -

Nissan of Richmond responded

Thank you so much for your wonderful review! We are thrilled that Stephon had the opportunity to provide you with great service. We thank you for choosing Nissan of Richmond! Jennifer Herrera Owner Loyalty Manager

February 04, 2024

We met Mohammed Toure and immediately he greeted us and introduced us to Harry as well. Mohammed was pivotal in helping to purchase the car today. Harry and the owner closed the deal! We left happy! More

by Darbypa456
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mahamadou Toure
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 05, 2024 -

Nissan of Richmond responded

Thank you for choosing Nissan of Richmond. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Jennifer Herrera Owner Loyalty Manager

February 01, 2024

Mo Toure was patient, and very knowledgeable, great attitude, we are very pleased with the customer service and the great deal we received More

by anthonyharrison1960lv
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mahamadou Toure
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Harry was awesome
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Feb 01, 2024 -

Nissan of Richmond responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Mahamadou met your expectations. Thank you again for choosing Nissan of Richmond! Jennifer Herrera Owner Loyalty Manager

February 01, 2024

Mike & Ralph helped me a lot with the purchase of my brand new Nissan rogue More

by JW981
Recommend Dealer
Yes
Employees Worked With
Michael Matthews
Report | Print
Feb 01, 2024 -

Nissan of Richmond responded

Thanks for sharing about your experience with Nissan of Richmond. We appreciate your business and hope you enjoy your new Rogue! Jennifer Herrera Owner Loyalty Manager

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