Nissan of Richmond

Michael was a great salesman and showed me all the features on my brand new 2022 nissan rogue features on my brand new 2022 nissan rogue More

Mike was wonderful with showing me the vehicle and following up with me to ensure we made the deal on the Infiniti Q50 following up with me to ensure we made the deal on the Infiniti Q50 More

This entire dealership in general is the worst I have probably ever seen in my life. I have bought and had my car serviced at many dealers before and I have never had such a poor experience as I had with probably ever seen in my life. I have bought and had my car serviced at many dealers before and I have never had such a poor experience as I had with this one. I wouldn't recommend this dealer to my worst enemy. Might sound extreme however, that is the honest truth. It's really unfortunate but I learned where not to go. More

Orlando was extremely pleasant, professional, and considerate from the moment we entered the door and he welcomed us and introduced himself. He made the buying pain free. I have never had a car buyi considerate from the moment we entered the door and he welcomed us and introduced himself. He made the buying pain free. I have never had a car buying experience go so smoothly and stress free. He was honest and considerate of my wants and needs. Working with Orlando was a true, true blessing!!! Thank you Nissan of Richmond! More

Parker was excellent! Made sure I got the deal I wanted if u buy a car come see parker!! Made sure I got the deal I wanted if u buy a car come see parker!! More

Donnie was a great service rep - kept me updated on everything and was personable and helpful even while I could tell she had a lot to keep up with everything and was personable and helpful even while I could tell she had a lot to keep up with More

No expectation given as to how long it would be. Then they came to get me to approve other work without having done what I asked them to do. 2 hours for an oil change & tire rotation. Then they came to get me to approve other work without having done what I asked them to do. 2 hours for an oil change & tire rotation. More

I bought my Suv there because I needed an oil change and tire rotation. The suv road ruff and I had to reschedule to have the tires rotated back to the original. I waited for this service was there at 7:30. tire rotation. The suv road ruff and I had to reschedule to have the tires rotated back to the original. I waited for this service was there at 7:30. I had to go see what the hold up was at 10 and they still had not finish. I always have to bring the suv back anytime that I bring it in. The suv still is not right I rather drive it like that then to come back and have to keep bringing it back for the same thing. Check my records. I just want this vehicle fixed and not have to keep coming back. More

Very good service and excellent inter-action between service Department and customer—would recommend to others service Department and customer—would recommend to others More

I have been pleased with both the customer service and actual work completed by the service center. My experience was smooth and easy, no complaints. actual work completed by the service center. My experience was smooth and easy, no complaints. More