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Nissan of Richmond
Richmond, VA
7,249 Reviews
Nissan of Richmond is located at 11401 W Broad St, Richmond, VA 23233. Our new Nissan line-up includes: Nissan Altima, Nissan Armada, Nissan Kicks, Nissan Frontier, Nissan Maxima, Nissan Murano, Nissan Pathfinder, Nissan Rogue, Nissan Sentra, Nissan Titan, and the Nissan Versa. We buy and sell quality used cars including Certified Pre-Owned Nissans. Nissan of Richmond sells Nissan parts and accessories with a large in-stock selection. Need car service or auto repair in Richmond? Our Service Center offers automotive repair and maintenance for all Nissan models.
We proudly serve Virginia and the entire Mid-Atlantic Region and are a 2020 Nissan Global Award winning dealership!!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 7,249 reviews
June 23, 2022
Slow to start the process to complete the warranty work, had to speak with the service adviser three times to inquire why my vehicle was not in the bay for work to begin. had to speak with the service adviser three times to inquire why my vehicle was not in the bay for work to begin. More
by JHAMMACKWV42
Verified CustomerEmployees Worked With
June 22, 2022
Got my car back in a timely manner. They kept me in the loop in what recommendations that need to be done with my car. Everyone is friendly, Professional and I know I’m being taken They kept me in the loop in what recommendations that need to be done with my car. Everyone is friendly, Professional and I know I’m being taken care of. I have been coming here since 2001, More
by S.Lemon
June 22, 2022
Debbie and the team were a great help. I was able to get my car serviced in 10 minutes. Customer service was an A+. I was able to get my car serviced in 10 minutes. Customer service was an A+. More
by CHRISTINAGOOD1220
Employees Worked With
June 21, 2022
I was very pleased with the professionalism, knowledge & care that one in particular extended to me, Michelle Ross. First, I liked how promptly I was greeted by her, then everyone else. Also, Michelle exp care that one in particular extended to me, Michelle Ross. First, I liked how promptly I was greeted by her, then everyone else. Also, Michelle explained everything that was recommended by the technicians & leaving, I felt well taken off. The whole experience was great & I certainly will recommend everyone to come to this location! More
by RUBY.LAROCHE
Employees Worked With
Michelle Ross
June 21, 2022
Nissan of Richmond did not make us feel comfortable, it seemed every conversation required two or three calls to a manager or some other unseen person. They were not upfront about the actual price they exp seemed every conversation required two or three calls to a manager or some other unseen person. They were not upfront about the actual price they expect you to pay on a previously owned vehicle. Their add-on charges plus taxes (mostly their add-ons) added $4,000 to the bottom line number they presented to us. The negotiation required input from numerous persons at the dealership. We did not come away with a good feeling about this dealership. More
by Kathybjones
Employees Worked With
I don't see photos of the people we dealt with
