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Nissan of Richmond

Richmond, VA

4.5
7,249 Reviews
Nissan of Richmond is located at 11401 W Broad St, Richmond, VA 23233. Our new Nissan line-up includes: Nissan Altima, Nissan Armada, Nissan Kicks, Nissan Frontier, Nissan Maxima, Nissan Murano, Nissan Pathfinder, Nissan Rogue, Nissan Sentra, Nissan Titan, and the Nissan Versa. We buy and sell quality used cars including Certified Pre-Owned Nissans. Nissan of Richmond sells Nissan parts and accessories with a large in-stock selection. Need car service or auto repair in Richmond? Our Service Center offers automotive repair and maintenance for all Nissan models. We proudly serve Virginia and the entire Mid-Atlantic Region and are a 2020 Nissan Global Award winning dealership!!
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11401 W Broad St

Richmond, VA

23233

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Showing 7,249 reviews

June 21, 2022

Antoine (or Tony) was very helpful and informative. He put things in a way that was easy to understand and made this process very smooth. More

by Keeleyholmes97
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Antouan Mahrous, Raeshaun Jones
Jun 21, 2022 -

Nissan of Richmond responded

Thank you for your business and this review. We're happy to hear that Tony was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Paula Quick Owner Loyalty Manager

June 21, 2022

They are very friendly and very helpful Debbie is very sweet she knows what she doing More

by TIFFANYFALLS26
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Debbie Conyers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2022 -

Nissan of Richmond responded

Tiffany, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Debbie met your expectations. Thank you again for choosing Nissan of Richmond, we look forward to having you as one of our valued customers for many more years to come! Paula Quick Owner Loyalty Manager

June 21, 2022

Called the dealership at 8:30am to check availability on a vehicle. Everyone was very friendly and I was in contact with them through text message until about lunchtime. They sent a follow up confirmation t More

by Zach
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Michael Matthews
Jun 22, 2022 -

Nissan of Richmond responded

We appreciate your taking the time to write a review. Each of our customers is a valued part of our operation and we strive to offer outstanding customer service. It's unfortunate that things did not work out for you this time. Sincerely, Paula Quick Owner Loyalty Manager 804-346-4200 x. 1000

June 20, 2022

Debbie is the most professional and customer focused person I have ever been around. She always greets me in a very welcoming way. Love to see here when I drive in. More

by WHATLEY1ON1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Debbie Conyers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2022 -

Nissan of Richmond responded

Thank you for taking the time to share your thoughts on working with Debbie and our team. We're glad to hear she delivers such a great experience! Paula Quick Owner Loyalty Manager

June 20, 2022

Debbie was great took care of all my needs and was supper friendly about it. More

by WGMILLERCREATIONS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Debbie Conyers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2022 -

Nissan of Richmond responded

Thank you for choosing Nissan of Richmond, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Paula Quick Owner Loyalty Manager

June 20, 2022

The staff is very professional and helpful. I always feel that the car service is accurate and a very good value. More

by DAN2CLAIRE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Debbie Conyers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chandra Wright, Kavon Smith
Jun 20, 2022 -

Nissan of Richmond responded

Thank you for the 5 -tar review! Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Nissan of Richmond. We look forward to having you as one of our valued customers for many more years to come! Paula Quick Owner Loyalty Manager

June 20, 2022

Provided good service. Answered all my my questions. Was very professional and courteous. The car buying experience was enjoyable. More

by Bigshawn25
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Orlando Reyes
Jun 20, 2022 -

Nissan of Richmond responded

It's great to hear that our sales team were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Nissan of Richmond! Paula Quick Owner Loyalty Manager

June 20, 2022

Every one was friendly & knowledgeable starting with the front desk intake personnels Ms Michelle Ross was quit helpful, keeping me informed about my vehicle in cola relations with technician George Heredi More

by ALWINAMBERG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michelle Ross
Jun 20, 2022 -

Nissan of Richmond responded

Thank you for the 5 star review! Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Nissan of Richmond. We look forward to having you as one of our valued customers for many more years to come! Paula Quick Owner Loyalty Manager

June 20, 2022

Orlando helped me get the car that I wanted very professional come see him. He's the best More

by Tonyag45
Recommend Dealer
Yes
Employees Worked With
Mahamadou Toure
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Antouan Mahrous, Preston Harris, Orlando Reyes, Brandon Stern
Jun 21, 2022 -

Nissan of Richmond responded

Tony, Thank you so much for your kind words for Orlando, and for taking the time to leave us this wonderful feedback! Paula Quick Owner Loyalty Manager

June 19, 2022

Always easy, quick and efficient everyone keeps us well informed been coming here for years! More

by nydia021683
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chandra Wright, Michelle Ross, Bruce Wasson
Jun 20, 2022 -

Nissan of Richmond responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Paula Quick Owner Loyalty Manager

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