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Nissan of Richmond

Richmond, VA

Overview
Employees
Reviews
Vehicles
4.5
7,249 Reviews
Nissan of Richmond is located at 11401 W Broad St, Richmond, VA 23233. Our new Nissan line-up includes: Nissan Altima, Nissan Armada, Nissan Kicks, Nissan Frontier, Nissan Maxima, Nissan Murano, Nissan Pathfinder, Nissan Rogue, Nissan Sentra, Nissan Titan, and the Nissan Versa. We buy and sell quality used cars including Certified Pre-Owned Nissans. Nissan of Richmond sells Nissan parts and accessories with a large in-stock selection. Need car service or auto repair in Richmond? Our Service Center offers automotive repair and maintenance for all Nissan models. We proudly serve Virginia and the entire Mid-Atlantic Region and are a 2020 Nissan Global Award winning dealership!!
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11401 W Broad St

Richmond, VA

23233

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Showing 7,249 reviews

June 19, 2022

Everyone was so inviting and friendly. I came in to browse unsure of what I would find but Brandon was AMAZING and worked hard to find something that met my needs. I was able to leave with More

by Cpw92
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Stern
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Jun 20, 2022 -

Nissan of Richmond responded

Thanks for your feedback on your recent visit to Nissan of Richmond. I'm glad to hear that we were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle! Paula Quick Owner Loyalty Manager

June 19, 2022

Great service always. The staff is wonderful to work with. My car was ready on time. More

by dclaudine06
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Debbie Conyers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chandra Wright, Paula Quick , Donnie Washington, Raeshaun Jones, Michelle Ross, Bruce Wasson, Kavon Smith
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Jun 20, 2022 -

Nissan of Richmond responded

Thanks for sharing your thoughts about your experience with Nissan of Richmond. We appreciate your business and hope to see you again soon! Paula Quick Owner Loyalty Manager

Apr 10, 2023 -

dclaudine06 responded

Always good service

June 19, 2022

Great customer service, professional, attentive and knowledgeable. Went above expectations to correct problem ensuring the brand name. More

by M. Gardner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Debbie Conyers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 20, 2022 -

Nissan of Richmond responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Nissan of Richmond. Paula Quick Owner Loyalty Manager

Jun 20, 2022 -

M. Gardner responded

Thank you for serving

June 18, 2022

Super nice and clean Rashawn was professional and great with the service of my car More

by SQUIRES.CATHERINE
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Raeshaun Jones
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Jun 20, 2022 -

Nissan of Richmond responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with Raeshaune to be a positive one at Nissan of Richmond. Please don't hesitate to reach out if you need anything else. Paula Quick Owner Loyalty Manager

June 18, 2022

The dealership showroom and bathroom was very clean. Employees greeted you when you arrived. They were very polite, professional and knowledgeable. More

by slim.brice64
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Raeshaun Jones
Report | Print
Jun 20, 2022 -

Nissan of Richmond responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Paula Quick Owner Loyalty Manager

June 18, 2022

Wait time for the 3rd time in as many visits was over 3 hours, only to tell me my car failed inspection. Well I've gotten. A 2nd opinion and what I was told was wrong with my car was a lie. Was able to get More

by RICH3255
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Debbie Conyers
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 20, 2022 -

Nissan of Richmond responded

We appreciate your taking the time to leave us this feedback. Thank you for bringing this to our attention. It’s unfortunate things did not work out for you this time. Paula Quick Owner Loyalty Manager 804-346-4200 x, 1000

June 17, 2022

Outstanding. Great salesman who worked with us and did his best to keep us within our budget. Definitely recommend More

by j.conaway
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Antouan Mahrous
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Jun 20, 2022 -

Nissan of Richmond responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Paula Quick Owner Loyalty Manager

June 17, 2022

They took care of my service needs and we’re great to work with. Smiling and pleasant staff. More

by gwilli98
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Debbie Conyers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chandra Wright, Paula Quick , Donnie Washington, Raeshaun Jones, Bailey Thompson, Michelle Ross
Report | Print
Jun 17, 2022 -

Nissan of Richmond responded

Thank you for choosing Nissan of Richmond, your feedback and rating mean a lot to us. We're glad we were able to help and we hope to see you again! Paula Quick Owner Loyalty Manager

June 17, 2022

Michael helped us out a whole lot and made sure we got a good deal on our new Honda Accord More

by KJ123
Recommend Dealer
Yes
Employees Worked With
Michael Matthews
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Jun 20, 2022 -

Nissan of Richmond responded

Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback! Paula Quick Owner Loyalty Manager

June 16, 2022

Friendly, professional and very knowledgeable. I felt they were sincerely focused on finding right fit for our needs. More

by aliceforst
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mahamadou Toure
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : “Bull” was very helpful and entertaining!
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Jun 17, 2022 -

Nissan of Richmond responded

Hi, thank you so much for the high star rating! We hope to be of service to you again in the future. Best wishes, Paula Quick Owner Loyalty Manager

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